All ARCS Terms & Conditions are listed, below:
ARCS SUBSCRIBER TERMS OF SERVICE
These Subscriber Terms of Service (also referred to as the “Terms of Service”) constitute a binding contract between you (also referred to as “Subscriber” or “Customer” or “You”) and ARCS LLC, a Wyoming corporation (also referred to as the “Company”), regarding the terms under which the Company will provide Subscriber with access to the “Services” (defined below).
“SERVICES” means this Website, including but not limited to all Content (defined below) information, concepts, program interfaces, structures, functionality, computer code, published materials, electronic documents, graphic files and other technology inherent in all arcstofreedom.com and arcstofreedom.org domain and subdomain public websites, all arcstofreedom.com and arcstofreedom.org domain and subdomain subscription websites, the arcstofreedom.com website located at http://www.arcstofreedom.com, the students.arcstofreedom.com website located at http://students.arcstofreedom.com, and any and all other websites located within the arcstofreedom.com and arcstofreedom.org domains and subdomains(collectively referred to as the “Website”)
AND their entire contents, features and functionality including but not limited to all information, text, displays, graphics, images, audio, video, software, files, design, documentation, lessons, assignments, projects, quizzes, exams, grades, comments, opinions and all other material (collectively referred to as the “Content”)
BY USING OR ACCESSING ANY PORTION THE WEBSITE AND SERVICES, SUBSCRIBER SIGNIFIES ITS AGREEMENT TO ABIDE BY THESE TERMS OF SERVICE (“Acceptance”). Subscriber agrees that its assent, given electronically, will have the same legal effect as if it had been personally signed by Subscriber. To the extent permitted by law, these Terms of Service are intended to supersede any provisions of applicable law, which might otherwise limit their enforceability or effect, because they were entered into electronically.
Please print a copy of these Terms of Service for future reference.
(1) TERMINOLOGY.
“Content” means the entire contents, features and functionality found on the Website, including but not limited to all information, text, displays, graphics, images, audio, video, software, files, design, documentation, lessons, assignments, projects, quizzes, exams, grades, comments, opinions and all other material.
“Effective Date” - refers to the date that the Company confirms Subscriber’s right to use the Subscription Website.
“Exercise Files” - refers to the files (documents, photos, images, audio, video and all other Website Content) that a Subscriber uses during an applicable curriculum course or lesson.
“Initial Free Trial” - refers to a temporary right to use the Subscription Website for no charge, during the permissible Initial Free Trial period and in accordance with any applicable terms, including, but not limited to, Acceptance of these Terms of Service. An Initial Free Trial will require the insertion of credit/debit card information. If Subscriber cancels an Initial Free Trial before it expires, Subscriber’s credit/debit card will not be charged. If Subscriber does not cancel before expiration of the Initial Free Trial, Subscriber will automatically be enrolled in the subscription level corresponding with the Initial Free Trial, and Subscriber’s credit/debit card will be billed accordingly. The Company reserves the right to allow or disallow Initial Free Trials, at any time, with or without prior written notification.
“Premium Content” - means any posted, linked, embedded and/or otherwise available Content that is protected through password requirements, login requirements, registration requirements, enrollment requirements, third-party provider encryption and/or by any other means and is made available to Subscribers on the Subscription Website, only, including but not limited to Exercise Files that a Subscriber uses during an applicable curriculum course or lesson.
“Public Website” - means that portion of the Website that is available for use by any person without the need to be a Subscriber.
“Services” means this Website and all arcstofreedom websites including but not limited to all arcstofreedom.com and arcstofreedom.org domain and subdomain public websites, all arcstofreedom.com and arcstofreedom.org domain and subdomain subscription websites, the arcstofreedom.com website located at http://www.arcstofreedom.com, the students.arcstofreedom.com website located at http://students.arcstofreedom.com and any and all other websites located within the arcstofreedom.com and arcstofreedom.org domains and subdomains (collectively referred to as the “Website”) AND their entire contents, features and functionality including but not limited to all information, text, displays, graphics, images, audio, video, software, files, design, documentation, lessons, assignments, projects, quizzes, exams, grades, comments, opinions and all other material (collectively referred to as the “Content”).
“Standard Content” - refers to content within the Subscription Website that is not Premium Content.
“Subscriber” - also referred to as “Member”, also referred to as "Client", also referred to as "Student" refers to an individual, entity, organization and/or institution that has the right to access the Subscription Website via a Subscription Fee (“Paid Subscription”), Initial Free Trial, or other basis. A Subscriber must be at least 18 years of age or, as applicable, the age of majority in the country, state or other jurisdiction in which the Subscriber resides and possess the legal right and ability to enter into binding contracts. Furthermore, a Subscriber must be an ‘Individual’ and independent Subscriber.
• ‘Individual Subscriber’, refers to a Subscription by one individual only (“Individual Subscription”);
- The Company has the right to disable any Subscriber access to the Services at any time, in its sole discretion, for any or no reason, including if, in the Company’s opinion, Subscriber has violated any provision of these Terms of Service or appear likely to do so.
The Subscriber's identifier/username must not be of a generic nature. An example of a unique identifier is john.doe@company.com or jane.doe@organization.org.
“Subscription” - refers to a right to use the applicable portion of the Subscription Website as a Subscriber under a Paid Subscription or Initial Free Trial or other form of right and/or fee to access the Subscription Website.
“Subscription Term” - means the period of time that a Subscriber may utilize the applicable portion of the Subscription Website.
“Subscription Website” - means the applicable portion of the Website (i.e., Premium Content or Standard Content or any portion thereof), that is available only to a Subscriber.
“Virus” means any item or device (including any software, code, file or program) which is designed to prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any program or data, including the reliability of any program or data (whether by re-arranging, altering or erasing the program or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices.
“Site”, “Sites”, “Website” or “Websites”- means all Content (defined above), information, concepts, program interfaces, structures, functionality, computer code, published materials, electronic documents, graphic files and other technology inherent in the entirety of all arcstofreedom.com and arcstofreedom.org domain and subdomain public websites, all arcstofreedom.com and arcstofreedom.org domain and subdomain subscription websites, the arcstofreedom.com website located at http://www.arcstofreedom.com, the students.arcstofreedom.com website located at http://students.arcstofreedom.com, and any and all other websites located within the arcstofreedom.com and arcstofreedom.org domains and subdomains including both public and subscription websites, and any and all arcstofreedom.com and arcstofreedom.org domain and subdomain mobile applications (or such other web address notified by the Company to Subscribers at any time).
(2) INFORMATION ABOUT THE COMPANY.
ARCS LLC is a Wyoming corporation headquartered at 1095 Sugar View Drive, Suite 1599, Sheridan, WY 82801.
(3) SUBSCRIBER WARRANTIES, RIGHTS, REPRESENTATIONS, RESTRICTIONS, AND OBLIGATIONS.
Subject to these Terms of Service, Subscriber will be granted a limited, non-exclusive, revocable, non-transferable, and non-sublicenseable right to access that portion of the Subscription Website applicable to the Subscription type. By agreeing to grant such access, the Company does not obligate itself to maintain the Website, or to maintain it in its present form. The Company may upgrade, modify, change or enhance the Services and convert a Subscriber to a new version thereof at any time in its sole discretion, to the extent that this is not detrimental to Subscriber’s use of the Services and on reasonable prior notice to Subscriber (unless the change is of critical business importance or outside the Company’s control, in which case the Company will explain the reason for the changes as soon as is reasonably practicable), and such notices to Subscriber to inform of changes to the Website or other matters of importance may be broadcast through the Website and shall constitute notice to Subscriber to the extent permitted by applicable law.
Subscriber agrees to abide by any rules or regulations that the Company publishes with respect to conduct of Subscribers and other users of the Website, which rules and regulations are hereby incorporated into these Terms of Service by this reference. The Company reserves the right to deny a Subscriber access to the Subscription Website if, in the Company’s sole discretion, Subscriber has failed to abide by these Terms of Service or appear likely to do so.
• Subscriber accepts that the Company in its sole discretion may, but has no obligation to, monitor the Services or any portion thereof, and/or to oversee compliance with these Terms of Service.
• Subscriber promises, acknowledges, and agrees that:
- Access privileges may not be transferred to any third-parties;
- It will not access, store, distribute or transmit any Viruses;
- It will comply with all applicable laws and regulations with respect to use of the Services;
- It will not rent, lease, sublicense, sell, re-sell, distribute, transfer, copy, claim or modify the Services or any component thereof;
- It will not translate, decompile, or create or attempt to create, by reverse engineering or otherwise, the source code from the object code made available hereunder;
- It will not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit the Services or any portion thereof;
- It will not delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Website or contained in the Services;
- It is solely responsible for acquiring, installing, operating and maintaining the hardware and software environment, network connections, and telecommunication links, necessary to access and use the Services;
- It will not use the Services in any manner, or in connection with any content, data, hardware, software or other materials that infringes upon or violates any patent, copyright, trade secret, trademark, or other intellectual property right of any third party, or that constitutes a defamation, libel, invasion of privacy, or violation of any right of publicity or other third party right, or that is threatening, harassing or malicious.
(4) AVAILABILITY OF WEBSITE.
Subscriber recognizes that the traffic of data through the Internet may cause delays during access of information from the Website and accordingly, it shall not hold the Company liable for delays that are ordinary in the course or lesson of Internet use. Subscriber further acknowledges and accepts that the Website will not be available on a continual twenty-four hour basis due to such delays, or delays caused by the Company's upgrading, modification, or standard maintenance of the Website.
(5) INTELLECTUAL PROPERTY RIGHTS.
The Services are owned by the Company, its authors, its licensors or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
No right, title or interest in or to the Services or any portion thereof, is transferred to any Subscriber and all rights not expressly granted herein, are reserved by the Company.
The Company name, the Company logo, and all related names, logos, product and service names, designs and slogans are to be considered trademarks of the Company or its affiliates or licensors. Subscriber may not use such marks without the express written and notarized permission of the Company. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.
(6) COMPANY OBLIGATIONS.
The Company will use commercially reasonable efforts to enable the Services to be accessible, except for scheduled maintenance and required repairs, and except for any interruption due to causes beyond the reasonable control of, or not reasonably foreseeable by the Company, including, but not limited to, any Force Majeure Event (as defined below). The foregoing undertaking shall not apply to the extent of any non-conformance caused by use of the Services contrary to the Company's instructions, or modification or alteration of the Services by any party other than the Company.
(7) FEES AND PAYMENT.
Subscription Fees - Subscriber agrees to pay the appropriate fee corresponding to the particular Services that it wishes to access for the applicable Subscription Term (“Subscription Fee”). The Company reserves the right to change the Subscription Fee with respect to a Renewal Term, at any time, with or without prior written notification. Unless otherwise expressly stated, all fees are non-cancelable and non-refundable.
Initial Free Trial - If Subscriber cancels an Initial Free Trial before it expires, Subscriber’s credit/debit card will not be charged. If Subscriber does not cancel before expiration of the Initial Free Trial, Subscriber will automatically be enrolled in the subscription level corresponding with the Initial Free Trial, and Subscriber’s credit/debit card will be billed accordingly.
Payment Details - Recurring charges are billed in advance of service. Subscriber agrees to provide the Company with valid, up-to-date and complete debit/credit card, contact and billing details. Subscriber further authorizes the Company to bill such debit/credit card on the Effective Date (and corresponding Renewal Dates, if appropriate) for the Subscription Fee due for the Subscription Term (and Renewal Term). If, for any reason, Subscriber’s credit/debit card company refuses to pay the amount billed for the Services, Subscriber agrees that Company may, at its option, suspend or terminate Subscriber’s subscription to the Services and require Subscriber to pay the overdue amount by other means acceptable to the Company. Company may charge a fee for reinstatement of suspended or terminated accounts. Subscriber agrees that until its subscription to the Services is properly terminated, it will continue to accrue charges for which it remains responsible, even if it does not use the Services. In the event legal action is necessary to collect on balances due, Subscriber agrees to reimburse the Company for all expenses incurred to recover sums due, including attorney fees and other legal expenses. Unless otherwise expressly stated, all fees are stated in United States dollars.
Taxes - Subscriber is responsible for all applicable sales, use, transfer or other taxes and all duties, whether international, national, state, or local, however designated, which are levied or imposed by reason of the transaction contemplated hereby, excluding, however, income taxes on profits which may be levied against the Company.
(8) TERM AND TERMINATION.
Term:
• General Subscription - Subscriber may subscribe to the Services for the applicable term of the specific Subscription commencing on the Effective Date (“Initial Term”). Thereafter, the Subscription will renew automatically on the corresponding anniversary date (“Renewal Date”) of the Effective Date (each a “Renewal Term”, and collectively with the Initial Term, the “Subscription Term”), until Subscriber notifies Company of its intention not to renew prior to the end of the then-current term.
Effect of Termination: Subscriber will have no further rights to access the Subscription Website. Termination will not affect the rights or liabilities of either party that accrued prior to termination.
Individual Subscriptions Termination (applicable only to residents of a member country within the European Union): If you are an Individual Subscriber who is a resident of a European Union member country, then in addition to any other rights under these Terms of Service, you may cancel any Subscription for any reason during the fourteen (14) day period from the Effective Date by sending written notice to the Company at Notification@arcstofreedom.com. If you do so, and with respect to any paying Subscription, Company may, but is not obligated to, charge you a proportionate amount of the Subscription Fee for the part of the Subscription that you have used.
Although the Website is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Website are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. ARCS LLC reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Website is void where prohibited. All features, products, Content and Services available on the Websites are EXPRESSLY PROHIBITED FOR ACCESS OR USE OUTSIDE OF THE UNITED STATES. If you choose to access the Sites from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws. If you choose to access the Sites from outside the United States, you are in breach of the Company's Policies.
(9) CONFIDENTIALITY.
Subscriber agrees to maintain the confidentiality of the Company’s Confidential Information. For the purposes of these Terms of Service, the term “Confidential Information” means all portions of the Services, including but not limited to, the Subscription Website.
(10) THIRD PARTY LINKS OR INFORMATION.
This Website may contain links to other websites that are not operated by or related to Company. Company is not responsible for the content, accuracy or opinions expressed in such third party websites, and does not investigate, monitor, or check these websites for accuracy or completeness. The inclusion of any linked website on this Website does not imply approval or endorsement of the linked website by Company. A Subscriber that leaves this Website to access these third-party sites does so at its own risk.
(11) DISCLAIMERS OF STATEMENTS/WARRANTIES.
SUBSCRIBER’S USE OF THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES IS AT ITS OWN RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY STATEMENTS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY STATEMENT, WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY PROMISES THAT THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR ANY PORTION THEREOF, WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET SUBSCRIBER’S NEEDS OR EXPECTATIONS. COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. NO VERBAL OR WRITTEN REPRESENTATIONS, INFORMATION OR ADVICE GIVEN BY COMPANY OR ITS AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
(12) LIMITATION OF LIABILITY.
SECTION 12 (a) APPLIES TO MULTI-USER SUBSCRIBERS:
(a) IN NO EVENT SHALL COMPANY, ITS AGENTS, ITS OFFICERS, ITS DIRECTORS, ITS OWNERS, ITS REPRESENTATIVES, ITS EMPLOYEES, ITS AFFILIATES, ITS SUPPLIERS, ITS AUTHORS OR ITS LICENSORS BE LIABLE TO SUBSCRIBER OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, LOSS OF DATA, OR LOSS OF PROFITS, WHETHER OR NOT COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICES OR OF ANY WEB SITE REFERENCED OR LINKED TO FROM THE SERVICES. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THE FOREGOING, SUBSCRIBER’S EXCLUSIVE REMEDY AND COMPANY’S ENTIRE LIABILITY, IF ANY, FOR ANY CLAIMS ARISING OUT OF THESE TERMS OF SERVICE, SHALL BE LIMITED TO THE LESSER OF (I) THE AMOUNT PAID BY SUBSCRIBER TO COMPANY IN SUBSCRIPTION FEES DURING THE TWO (2) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM OR ACTION AROSE OR (II) TWO HUNDRED DOLLARS ($200), REGARDLESS OF WHETHER THE CLAIM OR ACTION IS BASED ON CONTRACT, TORT, WARRANTY, INDEMNIFICATION OR OTHERWISE. THE EXISTENCE OF MULTIPLE CLAIMS WILL NOT ENLARGE THIS LIMIT. SUBSCRIBER WILL BE RESPONSIBLE FOR ALL CLAIMS AND DAMAGES RESULTING FROM THE MISUSE OF THE SERVICES BY SUBSCRIBER.
SECTION 12 (b) APPLIES TO INDIVIDUAL SUBSCRIBER RESIDENTS OF A EUROPEAN UNION MEMBER COUNTRY:
(b) IN NO EVENT WILL COMPANY, ITS AGENTS, ITS OFFICERS, ITS DIRECTORS, ITS OWNERS, ITS REPRESENTATIVES, ITS EMPLOYEES, ITS AFFILIATES, ITS SUPPLIERS, ITS AUTHORS OR ITS LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL LOSSES (WHERE CONSEQUENTIAL LOSSES MEANS LOSS ARISING AS A SIDE EFFECT OF THE MAIN LOSS), WHICH ARE NOT A REASONABLY FORESEEABLE CONSEQUENCE OF SUCH MAIN LOSS OR DAMAGE, INCLUDING BUT NOT LIMITED TO (I) LOSS OF INCOME OR REVENUE; (II) LOSS OF BUSINESS; (III) LOSS OF PROFITS; (IV) LOSS OF ANTICIPATED SAVINGS; OR (V) LOSS OF DATA.
Although the Website is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Website are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. ARCS LLC reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Website is void where prohibited. All features, products, Content and Services available on the Websites are EXPRESSLY PROHIBITED FOR ACCESS OR USE OUTSIDE OF THE UNITED STATES. If you choose to access the Sites from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws. If you choose to access the Sites from outside the United States, you are in breach of the Company's Policies.
(13) INDEMNITY.
Subscriber agrees to compensate and defend fully the Company, its agents, its officers, its directors, its owners, its representatives, its employees, its affiliates, its suppliers, its authors, its licensors, its successors and assigns, from and against any damages, losses, and expenses (including reasonable attorneys’ fees) resulting from any third-party claim, action or demand arising out of any breach by Subscriber of any representation, warranty, covenant, obligation or duty of Subscriber under this Agreement.
(14) SURVIVAL.
All provisions relating to proprietary rights, payment of fees, confidentiality, disclaimer of warranty, indemnification, and limitation of liability, shall survive the expiration or earlier termination of these Terms of Service.
(15) CHANGES.
Except, for any provisions determining the primary contractual obligations of Subscriber and Company hereunder, Company has the right to revise and amend these Terms of Service from time to time to reflect changes in business needs including, but not limited to, changes in features and functionality, changes in market conditions, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in system capabilities. Changes are effective immediately upon posting and Subscriber’s continued use of any of the Services following the posting of revised Terms of Service means that Subscriber accepts and agrees to the changes, to the extent permitted by applicable laws.
(16) ASSIGNMENT.
Subscriber may not transfer these Terms of Service, in whole or in part. Company may transfer these Terms of Service and/or subcontract some or all of its obligations hereunder at any time.
(17) INJUNCTIONS.
Subscriber acknowledges that a breach of any confidentiality or proprietary rights provision of these Terms of Service may cause Company irreparable damage, for which the award of damages would not be adequate compensation. Consequently, Company may seek an injunction to prevent Subscriber from taking any and all acts in violation of those provisions, which remedy shall be cumulative and not exclusive, and Company may seek the entry of an injunction enjoining any breach or threatened breach of those provisions, in addition to any other relief to which Company may be entitled at law or in equity.
(18) GOVERNING LAW AND VENUE.
These Terms of Service shall be construed and governed by the laws of the State of Wyoming, without regard to the principles of conflict of laws thereof. Subscriber agrees and accepts that any legal action or proceeding shall be brought in the federal or state courts for the State of Wyoming, County of Johnson, and Subscriber expressly waives any objection to personal jurisdiction, venue or forum non conveniens. Additionally, in the event of any dispute or claim relating to or arising out of these Terms of Service (including, but not limited to, any claims of breach of contract, tort, infringement), Subscriber agrees that all such disputes/claims will be resolved by means of a court trial conducted by the superior or district court in Kent County, North Carolina, and Subscriber expressly waives any right it may otherwise have to a jury trial.
THE PRECEDING PROVISION REGARDING VENUE DOES NOT APPLY IF YOU ARE AN INDIVIDUAL SUBSCRIBER RESIDENT IN A MEMBER COUNTRY OF THE EUROPEAN UNION. IF YOU ARE A CONSUMER BASED IN THE EUROPEAN UNION, YOU MAY MAKE A CLAIM IN THE COURTS OF THE COUNTRY WHERE YOU RESIDE. Although the Website is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Website are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. ARCS LLC reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Website is void where prohibited. All features, products, Content and Services available on the Websites are EXPRESSLY PROHIBITED FOR ACCESS OR USE OUTSIDE OF THE UNITED STATES. If you choose to access the Sites from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws. If you choose to access the Sites from outside the United States, you are in breach of the Company's Policies.
(19) NOTICES.
Legal notices may be sent to notification@arcstofreedom.com (if by email), or to ARCS LLC, Attn: ARCS Legal Department, 8 The Green, Dover, DE 19901, USA (if by conventional mail). Notices to Subscriber may be sent either to the email address supplied in Subscriber’s account or to the address supplied by Subscriber as part of its registration data. In addition, Company may broadcast notices or messages through the Website to inform of changes to the Website or other matters of importance, and such broadcasts shall constitute notice to Subscriber to the extent permitted by applicable law. Any notices or communication under these Terms of Service will be deemed delivered to the party receiving such communication (a) on the delivery date if delivered personally to the party; (b) two business days after deposit with a commercial overnight carrier, with written verification of receipt; (c) five business days after the mailing date, if sent by mail, return receipt requested; (d) on the delivery date if transmitted by email; or within three (3) days after Company posts a notice on the Website.
(20) FORCE MAJEURE.
Company will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations that is caused by events outside its reasonable control (“Force Majeure Event”). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond Company’s reasonable control including, but not limited to, restrictions of law, regulations, orders, or other governmental directives, labor disputes, acts of God, third party mechanical or other equipment breakdowns, terrorist attacks, fire, explosions, fibre optic cable cuts, interruption or failure of telecommunications or digital transmission links, Internet failures or delays, storms or other similar events.
(21) PRIVACY POLICY AND WEBSITE USE POLICY.
Subscriber agrees to comply with the then-current Website Use Policy and Privacy Policy (collectively, the “Policies” and individually, the “Policy”). Company reserves the right to modify either Policy at any time, and to the extent permitted by applicable law, changes to the Policies are effective immediately upon posting on the Website. Subscriber’s continued use of any portion or all, of the Services, following the posting of a revised Policy means that Subscriber accepts and agrees to the changes. In the event of an express conflict between the Terms of Service and the terms of the Policies, the Terms of Service will prevail.
The data that Company collects from a Subscriber may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for Company or for one of its service providers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with our Privacy Policy. Although the Website is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Website are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. ARCS LLC reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Website is void where prohibited. All features, products, Content and Services available on the Websites are EXPRESSLY PROHIBITED FOR ACCESS OR USE OUTSIDE OF THE UNITED STATES. If you choose to access the Sites from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws. If you choose to access the Sites from outside the United States, you are in breach of the Company's Policies.
(22) CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA).
Subscriber acknowledges that the law requires parental consent to collect or use information from a child under 13. If you are a child under 13, please show these Terms of Service to your parent or legal guardian, and do not use the Services without verifiable parental consent pursuant to the Children's Online Privacy Protection Act. If you as the Subscriber are a parent or legal guardian of a child under the age of 13, who may access or use the Services, you hereby give your express consent for that child to use the Services, which include all the features and functionality pertaining to your Subscription, including social media/community features. You represent and warrant that you will not allow a child under the age of 13 to use the Services if you do not agree to the provisions of this Section.
(23) NO THIRD PARTY BENEFICIARIES.
No person or entity not a party to these Terms of Service will be deemed to be a third party beneficiary of these Terms of Service or any provision hereof.
(24) SEVERABILITY.
If any provision of these Terms of Service are held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Service will remain in full force and effect.
(25) WAIVER AND AMENDMENT.
If Company fails to insist upon strict performance of Subscriber’s obligations under any of these terms and conditions, or if Company fails to exercise any of the rights or remedies to which it is entitled under these Terms of Service, this will not constitute a waiver of such rights or remedies and will not relieve Subscriber from compliance with such obligations. No waiver by Company of any default will constitute a waiver of any subsequent default, and no waiver by Company of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to Subscriber in written, notarized form.
(26) GEOGRAPHIC AND OTHER RESTRICTIONS.
Although the Website is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Website are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. ARCS LLC reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Website is void where prohibited. All features, products, Content and Services available on the Websites are EXPRESSLY PROHIBITED FOR ACCESS OR USE OUTSIDE OF THE UNITED STATES. If you choose to access the Sites from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws. If you choose to access the Sites from outside the United States, you are in breach of the Company's Policies.
Additionally, all Content, Services, functionality, and/or features (collectively, “Service Functionality”), that may be available on or through Website is subject to United States Export Controls. No Service Functionality from the Website may be utilized by a resident of Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country which the United States has embargoed goods; or (b) anyone on the United States Treasury Department's list of Specially Designated Nationals or the United States Commerce Department's Table of Deny Orders. By using any Service Functionality, Subscriber represents and warrants that it is not located in, under the control of, or a national or resident of any such country or on any such list.
(27) COMPLETE UNDERSTANDING.
These Terms of Service, together with the Website Policy and the Privacy Policy, constitute the sole and entire agreement between Subscriber and Company with respect to the Services and supersedes all prior and contemporaneous understandings, agreements, representations, warranties or terms and conditions, both written and oral, with respect to the Services.
LAST REVISED: JANUARY 22, 2016
© COPYRIGHT ARCS LLC 2016, ALL RIGHTS RESERVED.
ARCS PRIVACY POLICY
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.
IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE OUR SERVICES. If you do not agree to the terms of this Privacy Policy , our Website Use Policy and our Terms of Service do not visit our Website or access our Services!
BY USING THE WEBSITE, YOU INDICATE THAT YOU ACCEPT THE POLICY AND THAT YOU AGREE TO ABIDE BY IT. YOUR REMEDY FOR DISSATISFACTION WITH THE WEBSITE OR ITS CONTENTS IS TO STOP USING THE WEBSITE.
We reserve the right, in our sole discretion, to change the terms of this Privacy Policy at any time. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all terms of our Privacy Policy.
We are ARCS LLC, located at 1095 Sugar View Drive, Suite 1599, Sheridan, WY 82801, USA (referred to as “us”, “our”, “we”, “Company”, “arcstofreedom.com”). We are committed to protecting and respecting your privacy. This Privacy Policy describes the types of information we may collect from you or that you may provide to us when you visit our Websites and access our Content and Services.
This Privacy Policy applies to information we collect: (i) through our Services, (ii) in text and electronic messages between you and our Services, and (iii) via mobile applications you download from our Websites, which provide dedicated non-browser-based interactions between you and our Services. This Privacy Policy does not apply to any information collected by us offline or via third-party sites that may be accessed through hyperlinks on our Services.
If you have questions or complaints regarding our privacy policy or practices, please contact us at support@arcstofreedom.com. You must include your name, the name of your company, the alleged privacy violation and your contact information when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request to access within thirty (30) days of receiving such request. Any dispute resolution process shall be conducted in English.
By accessing or using our Services, you agree to this Privacy Policy.
Please read the information below:
1. INFORMATION WE COLLECT ABOUT YOU
We collect several types of information about visitors and/or users of our Services. We may collect this information either directly when you provide it to us or automatically as you navigate through the Websites or App.(a) Personally Identifiable Information. ‘Personally Identifiable Information’ refers to information by which you may be personally identified, such as your name, email address, telephone number, mailing address or affiliated institution or organization. We will collect and process such data about you when you register for a Service/create an account, subscribe to a newsletter, submit feedback, enter a contest, fill out a survey, or send us a communication. When ordering products or services on the Websites or App, you may also be asked to provide a credit card number and other payment-related information. You may also provide information to be published or displayed (“posted”) on public areas of the Websites (such as blogs, forums, message boards, and the like), or transmitted to other users of the Websites using ‘sharing’ features (collectively, “User Contributions”). Your User Contributions are posted and transmitted to others at your own risk. We cannot control the actions of other users of the Websites with whom you may choose to share your User Contributions. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
We may also collect your Internet Protocol (‘IP’) address. We use your IP address to diagnose problems with our servers, software, to administer our Services, to monitor or limit login access of our Services, and to gather demographic information.
We do not collect more Personally Identifiable Information than is reasonably necessary to participate in an activity on the Websites.
COPPA
We are committed to protecting the privacy of children. You should be aware that this Website is not intended or designed to attract children under the age of 13. Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we do not collect personally identifiable information from any person we actually know is a child under the age of 13.
If you as the Subscriber are a parent or legal guardian of a child under the age of 13, who may access or use the Services, you hereby give your express consent for that child to use the Services, which include all the features and functionality pertaining to your Subscription, including social media/community features. You represent and warrant that you will not allow a child under the age of 13 to use the Services if you do not agree to the provisions of this Privacy Policy and of our Website Use Policy and of our Terms and Conditions, collectively and in their entirety, on their behalf.
(b) Non-Personally Identifiable Information. We may collect, or our third party ad server and/or content server may collect, certain Non-Personally Identifiable Information, that does not by itself identify a specific individual. Such information tells us about your equipment, browsing actions, the resources that you access and use through the Services, your operating system and browser type. Our third party ad servers will provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon at our Websites. The information that we collect automatically is ‘statistical’ in nature. It helps us to deliver a better and more personalized service to users, by enabling us to estimate usage patterns, customize our Services according to your individual preferences, and speed up your searches.
(c) Device Information. When you download our App and use our Services, we automatically collect information on the type of device you use and the operating system version, so we know the best application version to provide you with. We do not ask you for, access or track any location based information from your mobile device at any time while downloading or using our App or Services.
2. WHERE WE STORE DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our service providers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. arcstofreedom.com will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.To learn more about the Safe Harbor program visit http://www.export.gov/safeharbor/
Although the Website is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Website are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. ARCS LLC reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Website is void where prohibited. All features, products and Services available on the Website are PROHIBITED FOR ACCESS AND USE OUTSIDE OF THE UNITED STATES. If you choose to access the Site from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws.Although the Website may be accessible worldwide, the Company makes no representation that materials on the Website are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal, is prohibited. Those who choose to access the Website from other locations do so at their own initiative and are responsible for compliance with local laws. Any offer for any product, service, and/or information made in connection with the Services is void where prohibited.
3. HOW WE USE YOUR INFORMATION
We use information held about you in the following ways:- To ensure that content from our Services is presented in the most effective manner for you and for your computer or mobile device
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
- To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection
- If you pay for Services using a credit card, we will transmit your credit card data to the appropriate credit card company and/or credit card payment processing company
- To allow you to participate in interactive features of our Services, when you choose to do so
- To notify you about changes to our Services
- In any other way we may describe when you provide the information
If you are an existing customer, we will contact you by electronic means (e-mail or SMS) and/or by telephone and/or by U.S. Postal Mail with information about goods and services that may be of interest to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means (e-mail or SMS) and/or by telephone and/or by U.S. Postal Mail.
If you use the Contact Us form on our site, we will respond to your inquiry by electronic means (e-mail or SMS) and/or by telephone and/or by U.S. Postal Mail, and we will retain the information provided after your request has been fulfilled.
4. DISCLOSURE OF YOUR INFORMATION
We will share your Personally Identifiable Information with third parties only in the ways that are described in this Privacy Policy.
We do not sell, trade, rent or disclose your information to others, except as provided herein:
(a) We provide some of our Services through contractual arrangements with service providers and other third parties. We and our service partners use your Personally Identifiable Information to operate our Websites and to deliver Services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on our Websites; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us deliver the services.
(b) We will disclose Personally Identifiable Information in the following circumstances: (i) if it is required by law enforcement or judicial authorities, or to cooperate with a law enforcement investigation; (ii) if we have a good faith belief that we are required or permitted to do so by law or legal process; (iii) to protect the rights, reputation, property or safety of arcstofreedom.com or others; (iv) to defend or enforce our rights or your obligations; (v) if the disclosure is required by mandatory professional standards; (vi) to a selected third party with whom we affiliate; or (vii) if we are under a duty to disclose or share your Personally Identifiable Information in order to enforce or apply, or any contracts or agreement that may exist between you and arcstofreedom.com including this Privacy Policy and our Website Use Policy. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
(c) In the event that arcstofreedom.com decides to sell all or part of its stock or assets or enter into a merger, we reserve the right to include Personally Identifiable Information and Non-Personally Identifiable Information among the assets transferred to the acquiring or surviving company.
(d) We may provide Non-Personally Identifiable Information about our customers’ sales, traffic patterns, and related Website information to third party service providers, affiliates, platforms and advertisers.
If you have any inquiries regarding our privacy practices, please contact us directly at support@arcstofreedom.com.
5. UPDATING OR CORRECTING YOUR PERSONALLY IDENTIFYING INFORMATION
You may change any of your Personally Identifiable Information online by logging into ‘My Profile’ (located in the login boxes on our Websites). You may also access, change, request deletion of and/or correct your personal information by contacting us at support@arcstofreedom.com. You must include your name, address, email address and telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request to access within thirty (30) days of receiving such request.
We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed and request that we no longer contact you; however, because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
You may also access, change, request deletion of and/or correct your child's personal information by contacting us at support@arcstofreedom.com. You must include your name, your child's name, your address, your email address and your telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request to access within thirty (30) days of receiving such request.
We encourage you to promptly update your child’s Personally Identifiable Information if it changes. You may ask to have the information on your child’s account deleted or removed and request that we no longer have contact with your child; however, because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
6. CANCELING YOUR ACCOUNT OR DELETING PERSONALLY IDENTIFIABLE INFORMATION
If you are a Subscriber of one of our Subscription Websites, you can cancel your account by logging into “My Profile” (located in the login boxes on our Websites), clicking on the “Cancel Subscription” link, and following all cancellation instructions.
If you wish to cancel your account or request that we no longer use your information to provide you Services, you can also contact us at support@arcstofreedom.com. You must include your name, address, email address and telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such request.
Even in the event that you wish to cancel your account or request that we no longer use your information to provide you Services, we will retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
7. CHOICES REGARDING CONTROL OF YOUR PERSONALLY IDENTIFIABLE INFORMATION
You can access some of the information that we collect about you. For example, by logging into “My Profile” (located in the login boxes on our Websites), you can access some of your Personally Identifiable Information, such as your username and email address.
With respect to your communications preferences, you can unsubscribe and opt-out from all communication by canceling your account or by following your email provider's internal instructions. Even in the event that you wish to opt-out from our newsletter or other email transmissions, we will retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
If your e-mail address has changed and you would like to continue to receiving correspondence and accessing Subscription Website Premium Content, your manual change of email address in the “My Profile” area (located in the login boxes on our website) will NOT be sufficient. If you are a Subscriber of Premium Content, we suggest that you retain your original account email address.
If you are a Subscriber of Premium Content and you wish to change your account email address, you must email us at support@arcstofreedom.com. You must include your name, address, telephone number, your former account e-mail address and your new account email address when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such request.
We do not send unsolicited commercial e-mails (“spam”). If you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may contact you by electronic means (e-mail or SMS) and/or by telephone and/or by U.S. Postal Mail with information about goods and products and services that we feel may be of interest to you.
If you wish to opt-out of any such offers or information, you can contact us at support@arcstofreedom.com. You must include your name, address, email address and telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such request.
Even in the event that you wish to opt-out of any offers or information from us and our partners, we will retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
You may be required to cancel your arcstofreedom.com membership and/or subscription, in order to opt-out of certain transmissions, if they are integral to your receipt of the Services. For instance, we may not provide an opt-out option for your ongoing receipt of non-commercial Service e-mails, SMS transmissions, telephone calls or U.S. Postal mailings (i.e., telephone consultations and sessions, emails allowing access to certain portions of our Website to which yo have subscribed, etc.).
You also have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Websites may not work properly in your case.
8. INFORMATION RELATED TO DATA COLLECTED THROUGH THE ARCSTOFREEDOM.COM PLATFORM SERVICE
For certain services arcstofreedom.com collects information under the direction of its Multi-Use Subscribers.
Multi-Use Subscriber: an individual, entity, organization, or institution that subscribes to the Services for use by its constituents, who may include employees, students, faculty, administration, residents, clients, patients or other end users, etc. (collectively referred to as “Authorized End Users” under a “Multi-User Subscription”).
In this respect, we sometimes act as a data processor and have no direct relationship with the individuals whose Personally Identifiable Information our Website processes. An individual who seeks access, correct, amend or delete data should direct his or her query to the relevant arcstofreedom.com Multi-Use Subscriber (the data controller). If the Authorized End User makes a request to us to remove the data, we will respond to their request within thirty (30) days of receiving such request.
The Website will retain Personally Identifiable Information we process on behalf of our Multi-Use Subscribers for as long as needed to provide our services to our Multi-Use Subscribers. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
9. DATA SECURITY
All information you provide to us is stored on the servers and platforms of our service providers (through whom we provide our Services, through contractual agreements), our partners and other third parties. These service providers, partners and other third parties are responsible for keeping your information safe on their respective servers.
We are not responsible for the privacy practices of service provider, partner and other third party sites and platforms or other services operated by third parties that are linked to or integrated with the Services or for the privacy practices of third party online advertising companies. When you access the Services, leave the Services via such a link or in any way access a third party application or click on an advertisement, you should check the applicable privacy policy of the third party platform to determine, among other things, how they will handle any personally identifiable or other information that they may collect from you.
Any payment transactions will be encrypted using Paypal's Secure Sockets Layer (SSL) technology. To make online purchases you must use an SSL-enabled browser in order to protect the confidentiality of your personal and credit card information while it is transmitted over the Internet.
Access by you to your account is available through your provided email address and a password either selected by you, or provided by us via electronic means (e-mail or SMS) and/or via telephone. We recommend that you do not divulge your password to anyone and that you ensure you use a secure web browser. We cannot be held accountable for activity that results from your own neglect to safeguard the secrecy of your password and user name. If you share a computer with anyone, you should always log out of your account after you are finished, in order to prevent access to your information from subsequent users of that computer.
Please notify us as soon as possible if your user name or any password (either selected by you, or provided by arcstofreedom.com) is or has been compromised.
Call (844) 474-2727 or email support@arcstofreedom.com, IMMEDIATELY, if you either suspect or know that your passwords, any Subscriber passwords or any Website passwords have been compromised. Please include your name, address, telephone number and e-mail address when you contact us, and place “Privacy Administrator” in the subject line of your correspondence, if contacting us via email.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed and we shall have no liability to you or any third party for loss, misuse, disclosure or alteration of such information; and (c) any such information and data may be viewed or tampered with in transit by a third party.
In the unlikely event that we believe that the security of your Personally Identifiable Information in our control may have been compromised, we will notify you as promptly as possible under the circumstances. To the extent we have your e-mail address, we may notify you by e-mail and you consent to our use of e-mail as a means of such notification.
If you prefer for us to use another method to notify you in this situation, please e-mail us at support@arcstofreedom.com with the alternative contact information you wish to be used. Please include your name, address, telephone number and e-mail address when you contact us, and place “Privacy Administrator” in the subject line of your email.
10. COOKIES AND OTHER TECHNOLOGIES
When you use our Websites we may use cookies and other technologies in order to facilitate and customize your use of our Services.
What is a cookie? A cookie is a small data text file, which a website stores on your computer or mobile device (if your Web browser permits) that can later be retrieved to identify you to us. The cookies make your use of the Websites easier and make the Websites run more smoothly.
The use of cookies by our partners, affiliates, tracking utility company and service providers, is not covered by our Privacy Policy. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, and service providers, may use session ID cookies to make it easier for you to navigate our site, in order for you to subscribe to our Services, access and use our Services, and/or use our e-commerce checkout and other features, etc.
You can disable and/or delete all types of cookies by using your browser settings. Cookies are generally easy to disable and/or delete but how you do so varies from browser to browser. The “help” function within your browser should tell you how to do it. The best way may be to close your browser and then search for “cookie folder” or “cookie manager” or simply “cookie”. Please also visit www.allaboutcookies.org for more information about cookies and how to disable them. If you do disable cookies, our Websites will not recognize you and you may not have access to all portions of the Websites.
What are clear gifs? Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the full-stop or period at the end of this sentence.
We may partner with third party ad networks to manage our advertising on other sites. As part of their service, they may use cookies and clear gifs. We and our third party ad server will collect and use your IP address and certain Non-Personally Identifiable Information about you, such as your browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular advertisement.
If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by contacting us at support@arcstofreedom.com. You must include your name, address, email address and telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such request.
You may be required to cancel your Subscription, in order to opt-out of targeted advertising. Please note this does not opt you out of being served advertising. You may continue to receive generic ads.
Even in the event that you wish to opt-out of any targeted advertising, we will retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
What is a Flash cookie? Local storage objects, also known as “Flash cookies”, are similar in function to browser cookies in that they store some information about you or your activities on our Websites. We use Flash cookies in certain situations where we use Flash to provide some content such as video clips or animation. The options within your browser may not prevent the setting of Flash cookies.
11. MOBILE ANALYTICS
We may use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the App, the events that occur within the App, aggregated usage, performance data, and where the App was downloaded from. We do not link the information we store within the analytics software to any Personally Identifiable Information you submit within the App.
12. LINKS TO THIRD PARTY WEB SITES AND ADVERTISERSExcept as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Our Websites may contain hyperlinks to other third-party web sites, which may collect and disclose information in a manner that is different from our Websites. We are not responsible for the collection, use, or disclosure of information collected through these third-party web sites, and we expressly disclaim any and all liability related to such collection, use, or disclosure. We recommend that you read the privacy policies of the other web sites you visit. Additionally, other companies that place advertising on our Websites may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.
13. NOTICE TO CALIFORNIA RESIDENTS - CALIFORNIA PRIVACY RIGHTS
If you are a California resident and have provided us with Personally Identifiable Information, California law gives you the right to request and receive from us, once per calendar year, information as to how we have shared your Personally Identifiable Information with third parties for their direct marketing purposes. If applicable, such information would include a list of names and addresses of all third parties with whom such information was shared during the prior calendar year as well as a list of the categories of Personally Identifiable Information shared.
You may make such a request by contacting us at support@arcstofreedom.com. You must include your name, physical mailing address and email address when you contact us. Please also include your telephone number, whenever possible. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such request.
In the event that we may provide your Personally Identifiable Information to reputable third-parties, such third-parties are also obligated to keep your Personally Identifiable Information secure and confidential. Such third parties’ use of your Personally Identifiable Information will be subject to their privacy policies. You should contact those entities directly regarding any communications you may receive from them, including, if you later decide that you no longer want that third party to use your Personally Identifiable Information.
Even in the event that you wish to request information about how to exercise your third-party disclosure choices and other rights afforded under the State Law of California, we will retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
14. CHANGES TO THIS PRIVACY POLICY
It is our policy to post any changes we make to our Privacy Policy on this page (with a notice that the Privacy Policy has been updated on the home pages of the Websites). The date the Privacy Policy was last revised is identified on the last page of this policy. You are responsible for periodically visiting our Websites and this Privacy Policy to check for any changes.
Your continued use of the Services after such modifications will constitute your:
(a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by the modified Privacy Policy.
15. COMMUNITIES, FORUMS, CHAT ROOMS, AND MESSAGE BOARDS
If you choose to disclose Personally Identifiable Information on communities, message boards, forums, and the like, which may be accessible via the Websites, you should be aware that such information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties.
You acknowledge and accept that any submissions to chat rooms or other public areas on the Websites are accessible to all third parties. If you do not want your comments to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for all activity conducted by you via communities, forums, message boards, chat rooms, etc. Please be careful and responsible whenever you are online. Please be careful and responsible whenever you are online.
We may or may not be able to control removal of your personal information from our blog, community forum or other areas of our Website that are accessible by third parties. Additionally, you may be required to cancel your Subscription, in order to achieve removal of your personal information from our blog, community forum, or other areas of our Website that are accessible by third parties.
To request removal of your personal information from our blog, community forum, or other areas of our Website that are accessible by third parties contact us at support@arcstofreedom.com. You must include your name, address, email address and telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such request.
Even in the event that you request removal of your personal information from our blog, community forum or other areas of our Website that are accessible by third parties, we will retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
16. SOCIAL MEDIA FEATURES
Our Websites may include Social Media Features and Security Features, including but not limited to Facebook features and links, Twitter feeds and links, AddThis buttons or other interactive mini-programs that run on our Websites. These features may collect your IP address, which pages you are visiting on our Websites, and may set cookies to enable the features to function properly. Social Media Features and Security Features are either hosted by a third party or hosted directly on our Websites. Your interactions with these features are governed by the privacy policy of the company providing it.
17. GIFT CERTIFICATES
ARCS does not offer gift certificates. Each Subscriber must be:
- an individual
- an independent subscriber
18. HOW DO YOU CONTACT US WITH QUESTIONS?
If you have any questions about this Privacy Policy, the practices of or your dealings with our Websites please contact us at support@arcstofreedom.com. You must include your name, address, email address and telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such request. You can also make such request(s) by calling us at (844) 474-2727.
LAST REVISED: JANUARY 22, 2011
ARCS WEBSITE USE POLICY
PLEASE READ THIS WEBSITE USE POLICY CAREFULLY BEFORE USING THIS WEBSITE.
ARCS LLC, a Wyoming corporation located at 1095 Sugar View Drive, Suite 1599, Sheridan, WY 82801, USA (referred to as “Company”, “we” or “us”), provides the arcstofreedom domain and subdomain Websites, including but not limited to all Content (defined below), information, concepts, program interfaces, structures, functionality, computer code, published materials, electronic documents, graphic files and other technology inherent in the entirety of all arcstofreedom.com and arcstofreedom.org domain and subdomain public websites, all arcstofreedom.com and arcstofreedom.org domain and subdomain subscription websites, the arcstofreedom.com website located at http://www.arcstofreedom.com, the students.arcstofreedom.com website located at http://students.arcstofreedom.com, and any and all other websites located within the arcstofreedom.com and arcstofreedom.org domains and subdomains including both public and subscription websites, and any and all arcstofreedom.com and arcstofreedom.org domain and subdomain mobile applications (collectively referred to as the “Site”, “Sites”, “Website” or “Websites”), subject to your compliance with all the terms, conditions and notices contained or referenced herein (the, “Policy”). In addition, when subscribing to certain services from the Website, users will be subject to additional rules applicable to such services.
IF YOU DO NOT AGREE TO THIS WEBSITE USE POLICY, PLEASE DO NOT ACCESS OR USE OUR SERVICES. If you do not agree to the terms of this Website Use Policy and our Terms and Conditions and our Privacy Policy do not use our Website or access our Services!
BY USING THE WEBSITE, YOU INDICATE THAT YOU ACCEPT THE POLICY AND THAT YOU AGREE TO ABIDE BY IT. YOUR REMEDY FOR DISSATISFACTION WITH THE WEBSITE OR ITS CONTENTS IS TO STOP USING THE WEBSITE.
We reserve the right, in our sole discretion, to change the terms of this Website Use Policy at any time. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all terms of our Website Use Policy.
By accessing or using our Services, you agree to this Website Use Policy.
Please read the information below:
(1) ACCESSING THE WEBSITE
You are responsible for making all arrangements necessary for you to have access to the Website. We reserve the right to withdraw or amend the Website, and any service or material that we provide on the Website, in our sole discretion and without notice to you. We will not be liable if, for any reason, all or any part of the Website is unavailable at any time or for any period.
(2) INTELLECTUAL PROPERTY RIGHTS
(a) The Website and their entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) are owned by the Company, its licensors or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. This Policy permits you to use the Website for your non-commercial use only. No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted, are reserved by the Company.
(b) You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Website, except as follows: (i) You may store files that are automatically cached by your Web browser for display enhancement purposes; (ii) if we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by an applicable end user license agreement for such applications; and (iii) if we provide social media features at any time, you may take such actions as are enabled by such features.
(c) You may not share any Company-provided login credentials for any login-protected area(s) of the Website and/or for any access to Website materials.
(d) You may not: (i) use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text; or (ii) delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Website; or (iii) access or use for any commercial purposes any part of the Website or any services or materials available through the Website; or (iv) access, use or share for any non-commercial purposes any part of the Website or any services or materials available through the Website that are secured through password-protected login, dedicated-domain functionality and/or IP address approval.
(e) The Company name, the Company logo, and all related names, logos, product and service names, designs and slogans, are trademarks of the Company or its affiliates or licensors. You may not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on the Website are the trademarks of their respective owners.
(3) YOUR OBLIGATIONS AND REPRESENTATIONS
(a) You may use the Website only for lawful purposes and in accordance with this Policy.
(b) You promise that: (i) you are of legal age to form a binding contract with the Company; (ii) you will not use the Website in any way that violates any applicable local or international law or regulation; (iii) you will not send, knowingly receive, upload, download, use or re-use any material which does not comply with the ‘Content Standards’ (defined below); (iv) you will not impersonate or attempt to impersonate the Company, a Company employee, another user or any other person or entity; (v) you will not do anything that could disable, overburden, damage, or impair the Website or interfere with any person’s use of the Website; (vi) you will not use any robot, spider or other automatic device, process or means to access the Website for any unlawful purpose or in violation of this Policy; (vii) you will not introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful; and (viii) you will not co-brand or frame the Website or hyper-link to it without the express prior written permission of an authorized representative of the Company.
(4) USER CONTRIBUTIONS
(a) We may from time-to-time provide interactive services such as message boards, chat rooms, forums, ‘share’, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit to other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website. All User Contributions must comply with the Content Standards set out in this Policy.
(b) Any User Contribution that you post will be considered non-confidential and non-proprietary, to the extent permitted by law. By providing a User Contribution, you grant the Company and its successors the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material. You promise that you own or control all rights in and to the User Contributions and have the right to grant such license to us. You agree that you will have no claim or other recourse against the Company for infringement of any proprietary right with respect to your User Contributions. You acknowledge and agree that you waive any moral (or similar) rights that you may have in any territory in respect of User Contributions, including but not limited to, the right to be attributed as the author of the User Contributions.
(c) If you provide a User Contribution to be published or displayed on public areas of the Website, or transmitted to other users of the Website or any third parties, you accept that your User Contributions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the Website or any third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
(d) User Contributions must be accurate and comply with all applicable laws in the country from which they are posted. You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have fully responsibility for such content, including its legality, reliability, accuracy and appropriateness. We are not responsible, or liable to any third-party, for the content or accuracy of any User Contributions posted by you or any other user of the Website.
(5) CONTENT STANDARDS
These content standards apply to all User Contributions and use of Interactive Services, if offered. User Contributions must in their entirety comply with all applicable local and international laws and regulations. Without limiting the foregoing, User Contributions must not:
- Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable
- Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
- Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any third-party
- Infringe the legal rights (including the right of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws
- Promote any illegal activity, or advocate, promote or assist any unlawful act
- Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person
- Impersonate any person, or misrepresent your identity or affiliation with any person or organization
- Involve commercial activities or sales
- Be likely to deceive or give the impression that they emanate from or are endorsed by us, or any other person or entity
(6) MONITORING AND ENFORCEMENT; TERMINATION
We have the right, but not the obligation, to review, screen or edit any User Contribution. You accept that such contributions do not reflect the views of Company and are not endorsed by the Company.
We have the right to: (a) remove or refuse to post any User Contributions for any reason; (b) take any action with respect to User Contributions that we deem necessary or appropriate; (c) disclose your identity or other information about you to any third-party who in our opinion reasonably claims that material posted by you infringes their rights, including their intellectual property rights or their right to privacy; (d) take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website; (e) terminate or suspend your access to all or part of the Website.
Without limiting the foregoing, we have the right to fully cooperate with law enforcement authorities requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. We do not undertake to review material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third-party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
(7) COPYRIGHT INFRINGEMENT
We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement where appropriate. If you believe any materials accessible on or from the Website infringe your copyright, you may request removal of those materials (or access thereto) from the Website by submitting written notification to our Copyright Agent (designated below). In accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512)(“DMCA”), the written notice (the “DMCA Notice”) must include substantially the following:
(a) Electronic Mail
support@arcstofreedom.com
Place “Copyright Agent” in the subject line of your email.
(b) Telephone
You may leave a message for the Company's General Counsel at (424) 262-2484.
If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.
Please be aware that if you knowingly misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and legal fees).
COUNTER-NOTIFICATION PROCEDURES. If you believe that material you posted on the Website was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a“Counter-Notice”) by submitting written notification to our Copyright Agent (identified above). The Counter-Notice must include substantially the following:
- Your physical or electronic signature
- An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled
- Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, e-mail address)
- A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled
- A statement that you will consent to local Federal District Court jurisdiction, or if overseas, to an appropriate judicial body
The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter-Notice.
(8) RELIANCE ON INFORMATION POSTEDBY ACCESSING THIS WEBSITE
including but not limited to all Content (defined below), information, concepts, program interfaces, structures, functionality, computer code, published materials, electronic documents, graphic files and other technology inherent in the entirety of all arcstofreedom.com and arcstofreedom.org domain and subdomain public websites, all arcstofreedom.com and arcstofreedom.org domain and subdomain subscription websites, the arcstofreedom.com website located at http://www.arcstofreedom.com, the students.arcstofreedom.com website located at http://students.arcstofreedom.com, and any and all other websites located within the arcstofreedom.com and arcstofreedom.org domains and subdomains including both public and subscription websites, and any and all arcstofreedom.com and arcstofreedom.org domain and subdomain mobile applications (collectively referred to as the “Site”, “Sites”, “Website” or “Websites”)
AND BY ACCESSING ANY PORTION OF THE ENTIRE CONTENTS, FEATURES AND FUNCTIONALITY FOUND ON THIS WEBSITE,
including but not limited to all information, text, displays, graphics, images, audio, video, software, files, design, documentation, lessons, assignments, projects, quizzes, exams, grades, comments, opinions and all other material (collectively referred to as the "Content")
YOU (also referred to as the “Subscriber”)
SIGNIFY YOUR ASSENT AND AGREEMENT TO ABIDE BY OUR TERMS OF SERVICE, OUR PRIVACY POLICY, OUR WEBSITE USE POLICY AND THE FOLLOWING DISCLAIMER, IN THEIR COLLECTIVE ENTIRETY (“also referred to as “Acceptance”).
If you do not agree to our Terms of Service, our Privacy Policy, our Website Use Policy and the following Disclaimer in their collective entirety do not use this Website or access its Content!
DISCLAIMER
THIS WEBSITE AND ITS CONTENT DO NOT PROVIDE MEDICAL OR PSYCHIATRIC ADVICE.
IF YOU THINK YOU HAVE A MEDICAL, PSYCHIATRIC OR OTHER EMERGENCY, CALL 911 IMMEDIATELY.
ACCESS AND USE OF THIS WEBSITE AND ITS CONTENT IS SOLELY AT YOUR OWN RISK.
This Website and its Content are for general informational purposes, only. This Website and its Content are not designed to and do not provide professional medical service, medical advice, medical diagnosis, medical treatment, psychiatric service, psychiatric advice, psychiatric diagnosis or psychiatric treatment of any kind, to you or to any other individual.
Never rely on this Website or its Content in place of seeking professional medical or psychiatric advice. Never disregard professional medical or psychiatric advice or delay in seeking it because of something you have read, seen, heard, assumed or in any way garnered or obtained from this Website or its Content.
This Website and its Content are not intended to be and are not a substitute for professional medical service, medical advice, medical diagnosis, medical treatment, psychiatric service, psychiatric advice, psychiatric diagnosis or psychiatric treatment, of any kind, for you or for any other individual. This Website and its Content are not a substitute for professional medical, psychiatric or other qualified healthcare, and you should not use this Website, its Content or anything that you have read, seen, heard, assumed or in any way garnered or obtained from this Website or its Content in place of a visit, call or consultation with, diagnosis from, treatment by or the advice of your physician, psychiatrist, therapist or other qualified healthcare provider.
Always seek the advice of your physician, psychiatrist, therapist or other qualified healthcare provider with any questions you may have regarding a medical, psychiatric or other health-related condition. You should ask your physician, psychiatrist, therapist or other qualified healthcare provider to assist you in interpreting this Website or its Content. You should ask your physician, psychiatrist, therapist or other qualified healthcare provider to assist you in applying or attempting to apply this Website or its Content to your individual case.
Medical and mental health information changes constantly. Therefore this Website and its Content should not be considered current, complete or exhaustive, nor should you rely on this Website or its Content to recommend a course of treatment for you or for any other individual. Reliance on any information provided from this Website or its Content is solely at your own risk.
ARCS LLC and this Website do not recommend or endorse any specific tests, physicians, products, procedures, opinions or any other information that may be mentioned or posted or obtained on this Website. ARCS LLC and this Website are not liable or responsible for any advice, course of treatment, diagnosis, or any other information, services or products you obtain through this Website or its Content. Reliance on any information provided by ARCS LLC, its agents, its owners, its officers, its directors, its representatives, its employees, its affiliates, its licensors, its suppliers, its authors or by any other providers of this Website or its Content, by any third-parties mentioned on this Website or in its Content, by any others appearing on this Website or in its Content, or by any other visitors to this Website is solely at your own risk.
This Website and its Content may contain health- or medical-related materials that are sexually or otherwise explicit. If you find these materials offensive, you may not want to use this Website or access its Content.
Any attempt to duplicate, copy, download, share, transfer, transmit, modify, reproduce, distribute, sell, re-sell, license, sublicense, lease, rent, perform or claim any portion of this Website or its Content (as defined in our Terms of Service, our Privacy Policy and our Website Use Policy) without express written and notarized permission from ARCS LLC and all appropriate authors or copyright agents will be prosecuted to the fullest extent of the law, in both criminal and civil proceedings and at the defendants' expense.
(9) PRIVACY
All information we collect on the Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
(10) SUBSCRIPTIONS AND OTHER TERMS AND CONDITIONS
In addition to this Policy and the Privacy Policy (collectively, the “Policies”), all subscriptions to the Company’s products and services, are governed by our online click-through Terms of Service, paper contract, or other stated terms, depending on the type of product/service/subscription you are using.
(11) LINKS FROM THE WEBSITE
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any third-party websites linked to the Website, you do so entirely at your own risk and subject to the terms and conditions of use for such third-party websites.
(12) LINKING TO THE WEBSITE AND SOCIAL MEDIA FEATURES
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part (unless you have received the express written consent of the Company’s General Counsel). The Website may provide certain social media features that enable you to:
- Link from your own or certain third-party websites to certain content on the Website
- Send e-mails or other communications with certain content or links to specific content on the Website
- Cause limited portions of content on the Website to be displayed or appear to be displayed on your own or certain third-party websites
You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:
- Establish a link from any website that is not owned by you
- Cause the Website or portions of them to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site
- Link to any part of the Website other than the homepage
- Otherwise take any action with respect to the materials on the Website that is inconsistent with any other provision of this Policy
The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in this Policy. You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice in our discretion.
(13) NO PROMISES
YOUR USE OF THE WEBSITE OR ITEMS OBTAINED THROUGH THE WEBSITE IS SOLELY AT YOUR OWN RISK.
THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY STATEMENTS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY STATEMENT, WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, ACCURACY, RELIABILITY, CURRENTNESS, TIMELINESS, QUALITY OR AVAILABILITY OF THE WEBSITE, OR OF ANY PORTION OF THE WEBSITE, OR OF ANY ITEMS OBTAINED THROUGH THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY PROMISES, REPRESENTS OR WARRANTS THAT THE WEBSITE OR ITEMS OBTAINED THROUGH THE WEBSITE OR ANY PORTION THEREOF WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE WEBSITE OR THE SERVER THAT MAKES THEM AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. THE COMPANY, ITS AGENTS, ITS OFFICERS, ITS DIRECTORS, ITS EMPLOYEES, ITS AFFILIATES, ITS LICENSORS, ITS SUPPLIERS, ITS AUTHORS AND ANY OTHER PROVIDERS OF THE WEBSITE OR OF ANY PORTION OF THE WEBSITE OR OF ANY ITEMS OBTAINED THROUGH THE WEBSITE, AND ANY THIRD PARTIES MENTIONED ON THE WEBSITE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
WITHOUT LIMITING THE FOREGOING, THE COMPANY, ITS AGENTS, ITS OFFICERS, ITS DIRECTORS, ITS EMPLOYEES, ITS AFFILIATES, ITS LICENSORS, ITS SUPPLIERS, ITS AUTHORS AND ANY OTHER PROVIDERS OF THE WEBSITE OR OF ANY PORTION OF THE WEBSITE OR OF ANY ITEMS OBTAINED THROUGH THE WEBSITE, AND ANY THIRD PARTIES MENTIONED ON THE WEBSITE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SATISFACTION OF ANY GOVERNMENT REGULATIONS REQUIRING DISCLOSURE OF INFORMATION ON PRESCRIPTION DRUG PRODUCTS OR THE APPROVAL OR COMPLIANCE OF ANY PHARMACEUTICAL PROTOCOL OR OF ANY SOFTWARE TOOLS WITH REGARD TO THE WEBSITE AND/OR SERVICES, OF OF ANY PORTION OF THE WEBSITE AND/OR SERVICES. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. NO VERBAL OR WRITTEN REPRESENTATIONS, INFORMATION OR ADVICE GIVEN BY COMPANY OR ITS AUTHORIZED REPRESENTATIVES OR ITS AGENTS, ITS OFFICERS, ITS DIRECTORS, ITS EMPLOYEES, ITS AFFILIATES, ITS LICENSORS, ITS SUPPLIERS, ITS AUTHORS AND ANY OTHER PROVIDERS OF THE WEBSITE OR OF ANY PORTION OF THE WEBSITE OR OF ANY ITEMS OBTAINED THROUGH THE WEBSITE, AND ANY THIRD PARTIES MENTIONED ON THE WEBSITE SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
When using the Website, information will be transmitted over a medium that may be beyond the control and jurisdiction of the Company, its agents, its officers, its directors, its employees, its affiliates, its licensors, its suppliers, its authors and any other providers of the Services and any third parties mentioned on the Website and/or in the Services. Accordingly, the Company, its agents, its officers, its directors, its employees, its affiliates, its licensors, its suppliers, its authors and any other providers of the Services and any third parties mentioned on the Website and/or in the Services assume no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website and/or Services.
(14) LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS LICENSORS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE TO YOU OR ANY THIRD-PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, LOSS OF DATA, OR LOSS OF PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE OR OF ANY WEBSITE REFERENCED OR LINKED TO FROM OUR WEBSITE. YOU WILL BE RESPONSIBLE FOR ALL CLAIMS AND DAMAGES RESULTING FROM THE MISUSE OF THE WEBSITE BY YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS AGENTS, ITS OFFICERS, ITS DIRECTORS, ITS EMPLOYEES, ITS AFFILIATES, ITS LICENSORS, ITS SUPPLIERS, ITS AUTHORS AND ANY OTHER PROVIDERS OF THE WEBSITE OR OF ANY PORTION OF THE WEBSITE OR OF ANY ITEMS OBTAINED THROUGH THE WEBSITE, AND ANY THIRD PARTIES MENTIONED ON THE WEBSITE BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY/WRONGFUL DEATH, AND/OR DAMAGES RESULTING FROM LOSS OF USE, LOSS OF DATA, BUSINESS INTERRUPTION OR LOSS OF PROFITS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, INDEMNIFICATION, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY, ITS AGENTS, ITS OFFICERS, ITS DIRECTORS, ITS EMPLOYEES, ITS AFFILIATES, ITS LICENSORS, ITS SUPPLIERS, ITS AUTHORS AND ANY OTHER PROVIDERS OF THE WEBSITE OR OF ANY PORTION OF THE WEBSITE OR OF ANY ITEMS OBTAINED THROUGH THE WEBSITE, AND ANY THIRD PARTIES MENTIONED ON THE WEBSITE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE OR OF ANY WEBSITE REFERENCED OR LINKED TO FROM OUR WEBSITE.
(15) CHANGES
We reserve the right, in our sole discretion, to change the terms of this Policy at any time. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such terms and conditions.
(16) EQUITABLE RELIEF
You acknowledge that a breach of any confidentiality or proprietary rights provision of this Policy may cause the Company irreparable damage, for which the award of damages would not be adequate compensation. Consequently, the Company may institute an action to enjoin you from any and all acts in violation of those provisions, which remedy shall be cumulative and not exclusive, and the Company may seek the entry of an injunction enjoining any breach or threatened breach of those provisions, in addition to any other relief to which the Company may be entitled at law or in equity.
(17) GOVERNING LAW AND VENUE
This Policy shall be construed and governed by the laws of the State of Wyoming, without regard to the principles of conflict of laws thereof. You agree and accept that any legal action or proceeding shall be brought in the federal or state courts for the State of Wyoming, County of Johnson, and you expressly waive any objection to personal jurisdiction, venue or forum non conveniens. If you are a Website user in a member country of the European Economic Area (EEA) or European Union (EU)), this Policy and the relationship between you and us shall be governed by the laws of the EU/EEA member state in which you are domiciled.
ALTHOUGH THE WEBSITE MAY BE ACCESSIBLE WORLDWIDE, THE COMPANY MAKES NO REPRESENTATION THAT MATERIALS ON THE WEBSITE ARE APPROPRIATE OR AVAILABLE FOR USE IN LOCATIONS OUTSIDE THE UNITED STATES, AND ACCESSING THEM FROM TERRITORIES WHERE THEIR CONTENTS ARE ILLEGAL, IS PROHIBITED. THOSE WHO CHOOSE TO ACCESS THE WEBSITE FROM OTHER LOCATIONS DO SO AT THEIR OWN INITIATIVE AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAWS. ANY OFFER FOR ANY PRODUCT, SERVICE, AND/OR INFORMATION MADE IN CONNECTION WITH THE SERVICES IS VOID WHERE PROHIBITED. All features, products, Content and Services available on the Websites are EXPRESSLY PROHIBITED FOR ACCESS OR USE OUTSIDE OF THE UNITED STATES. If you choose to access the Sites from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws. If you choose to access the Sites from outside the United States, you are in breach of the Company's Policies.
(18) SEVERABILITY
If any provision of this Policy is held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of this Policy will remain in full force and effect.
(19) WAIVER AND AMENDMENT
If the Company fails to insist upon strict performance of your obligations under any of these terms and conditions, or if the Company fails to exercise any of the rights or remedies to which it is entitled under this Policy, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations. No waiver by the Company of any default will constitute a waiver of any subsequent default, and no waiver by the Company of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
(20) GEOGRAPHIC RESTRICTIONS
Software, functionality, and/or features (collectively, “Service Functionality”) that may be available on or through the Website from time-to-time, are subject to United States Export Controls. No Service Functionality from the Website may be downloaded or exported (i) into (or to a resident of) Iraq, Cuba, Libya, North Korea, Iran, Syria, or any other country which the United States has embargoed goods; or (ii) anyone on the United States Treasury Department's list of Specially Designated Nationals or the United States Commerce Department's Table of Deny Orders. By downloading or using any Service Functionality, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list. Although the Website may be accessible worldwide, we make no representation that materials on the Website are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal, is prohibited. Those who choose to access the Website from other locations do so at their own initiative and are responsible for compliance with local laws. Any offer for any product, service, and/or information made in connection with the Services is void where prohibited. All features, products, Content and Services available on the Websites are EXPRESSLY PROHIBITED FOR ACCESS OR USE OUTSIDE OF THE UNITED STATES. If you choose to access the Sites from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws. If you choose to access the Sites from outside the United States, you are in breach of the Company's Policies.
(21) FUTURE BUSINESS TRANSACTIONS
As we continue to develop our business, we might undergo a change of ownership such as a merger and/or a sale of all or substantially all our stock or assets. In such transactions, user information generally is one of the transferred business assets, and by submitting any data or contributions (collectively, “Data”) to us, you agree that such Data may be transferred to such parties in these circumstances. However, any party purchasing our assets will be subject to an obligation to maintain the integrity of your personally identifiable information.
(22) COMPLETE UNDERSTANDING
This Policy, together with the documents expressly referred to herein, constitutes the sole and entire agreement between you and the Company with respect to the Website and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.
(23) YOUR COMMENTS AND CONCERNS
The Website is operated by ARCS LLC, a Wyoming corporation, located at 1095 Sugar View Drive, Suite 1599, Sheridan, WY 82801, USA. If you have any questions, please contact us via email at supportarcstofreedom.com or mail us at the above address.
LAST REVISED: JANUARY 22, 2011
ARCS WEBSITE USE DISCLAIMER
THIS WEBSITE AND ITS CONTENT DO NOT PROVIDE MEDICAL OR PSYCHIATRIC ADVICE.
IF YOU THINK YOU HAVE A MEDICAL, PSYCHIATRIC OR OTHER EMERGENCY, CALL 911 IMMEDIATELY.
ACCESS AND USE OF THIS WEBSITE AND ITS CONTENT IS SOLELY AT YOUR OWN RISK.
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LAST REVISED: JANUARY 22, 2011
ARCS STUDENT HANDBOOK
*Also called the "ARCS Grant-Student Handbook
PREFACE
Welcome to the Abuse-Recovery Counseling Services, LLC (herein, also referred to as ARCS) Addiction-Recovery Coaching Certification and Abuse-Recovery Coaching Certification Student Handbook, for enrolled Grant Students (herein, referred to as “Students” or “Student”). Enrolled Students are responsible for understanding and complying with all obligations and requirements in this Student Handbook,
PLEASE READ THIS STUDENT HANDBOOK CAREFULLY BEFORE ACCESSING, USING, RECEIVING AND/OR PARTICIPATING IN ARCS WEBSITES, CONTENT, CLASSES, SERVICES AND/OR ANY OTHER ARCS PROPRIETARY INFORMATION.
IF YOU DO NOT AGREE TO COMPLY WITH THIS STUDENT HANDBOOK , PLEASE DO NOT ACCESS, USE, RECEIVE AND/OR PARTICIPATE IN ARCS WEBSITES, CONTENT, CLASSES, SERVICES AND ANY OTHER ARCS PROPRIETARY INFORMATION.
BY ACCESSING, USING, RECEIVING AND/OR PARTICIPATING IN ARCS WEBSITES, CONTENT, CLASSES, SERVICES AND ANY OTHER ARCS PROPRIETARY INFORMATION, YOU INDICATE THAT YOU UNDERSTAND THE STUDENT HANDBOOK AND THAT YOU AGREE TO COMPLY WITH IT.
ARCS HAS THE MAXIMUM DISCRETION PERMITTED BY LAW TO INTERPRET, ADMINISTER, CHANGE, MODIFY, OR DELETE THE RULES, REGULATIONS, PROCEDURES, AND BENEFITS CONTAINED IN THE HANDBOOK AT ANY TIME. ANY CHANGES ARE EFFECTIVE IMMEDIATELY UPON POSTING TO ANY ARCS WEBSITE.
YOUR CONTINUED ACCESSING, USING, RECEIVING AND/OR PARTICIPATING IN ARCS WEBSITES, CONTENT, CLASSES, SERVICES AND ANY OTHER ARCS PROPRIETARY INFORMATION CONSTITUTES YOUR AGREEMENT TO COMPLY WITH THE STUDENT HANDBOOK.
DEFINITIONS
ARCS: Abuse-Recovery Counseling Services, LLC
ARCS Websites: Any and all websites (including both domains and subdomains), within any of the following root domains:
arcstofreedom.com
arcstofreedom.org
addictionrecoverycounselingservices.com
addictionrecoverycounselingservices.com
abuserecoverycounselingservices.com
abuserecoverycounselingservices.org
ARCS Program (or, “Program”): Creative course of study related to the addiction-recovery coaching industry and the abuse-recovery coaching industry.
ARCS Waivers: tuition subsidies provided to Student, by ARCS.
Assignment: An individual ARCS Video-Workbook Assignment.
CARC Certification (or, “Certification”): CARC-I (Certified Addiction-Recovery Coach) and CARC-II (Certified Abuse-Recovery Coach), collectively.
Certification Board: The private board which issues CARC Certification.
Classes: live, online classes with Student’s Professor and fellow classmates
Coach: An individual who has graduated the Program and, thus, has acquired CARC Certification.
Course: A collection of ARCS Video-Workbook Assignments designated to cover a particular subject matter, as listed on the ARCS Student Portal.
Coursework: The Video-Workbook Assignments within the ARCS Curriculum, collectively.
Curriculum: The online coursework listed on the ARCS Student Portal, collectively.
Enrollment: Formal acceptance into the ARCS Program.
Enrollment Term: The entire duration of Student’s enrollment in the Program, including but not limited to the amount of time it takes Student to complete their respective progression through the ARCS Curriculum.
Graduation: completion of the Program and subsequent receipt of Certification.
Grant Board: The private board which provides ARCS with Grant Funding for Student.
Grant Funding: Funding provided to Student, by the Grant Board.
Grant Discount Program: Funding that covers 94% of Student’s Total Tuition and allows Program completion and Graduation in a minimum of eighteen months.
Grant Fast-Track Program: Funding that covers 90% of Student’s Total Tuition and allows Program completion and Graduation in a minimum of nine months.
Professor: The respectively assigned ARCS Coach with whom Student will be attending Classes and to whom Student will be submitting completed Workbook Assignments.
Proprietary Information: ARCS Websites and their entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement, thereof), and all ARCS login credentials, logos, trade secrets, and Class content.
Satisfactory: The grade received by Student, from their Professor, for successful completion and submission of a Workbook Assignment.
Student: The individual listed in Section ___, who has chosen to enroll in the Program.
Student Portal: https://students.arcstofreedom.com/student-portal.html
Terms & Conditions: https://www.arcstofreedom.com/terms--conditions.html
Reduced Tuition: The reduced tuition rate, after Grant-Funding has been applied.
Standard Tuition: The standard tuition rate, without Grant Funding or ARCS Waivers.
Total Tuition: Tuition over the course of Student’s Enrollment Term.
Unsatisfactory: The grade received by Student, from their Professor, for unsuccessful completion and submission of a Workbook Assignment.
Video Assignments: Audio-Visual Assignments, within the ARCS Curriculum.
Withdrawal: Student’s immediate and permanent removal from the Program, including but not limited to Student’s ineligibility for future Grant Funding and ARCS Waivers (also, “Withdraw” or “Withdrawn”)
Workbook Assignments: Written Assignments, within the ARCS Curriculum.
HEADINGS & FORMATTING
Headings and formatting are for the sake of simplicity and are not to be used in the interpretation of this Grant-Funded Student Handbook, or to change the context of the clauses in which they appear.
CERTIFICATES
Graduates from the ARCS Program will receive the following two (2) Certificates:
CARC-I
Certified Addiction-Recovery Coach, for specialized coaching of both substance and behavioral addicts and their respective family members.
CARC-II
Certified Abuse-Recovery Coach, for specialized coaching of trauma survivors, including but not limited to childhood abuse survivors, domestic abuse survivors, soldiers and other PTSD sufferers.
CURRICULUM
The ARCS Curriculum includes the following Course titles and topics, as listed and linked to on the ARCS Student Portal:
Course 1: The Cycle of Addiction
Course 2: The Disease Concept
Course 3. Relapse Prevention
Course 4: Details of Diagnosis
Course 5: Origins of Recovery
Course 6: Incremental Healing
Course 7: Case Study
Course 8: Case Study
Course 9: Case Study
Course 10: Personal Spirituality
Course 11: Behavioral Addiction
Course 12: Introduction to Counseling
Course 13: Developmental Stages
Course 14: PTSD Theory
Course 15: Internal Mechanics
Course 16: Boundaries
Course 17: Q&A
Course 18: Developing Awareness
Course 19: Developing Security & Self-Esteem
Course 20: Developing Internal Validation
Course 21: Developing Internal Loyalty
Course 22: Developing Accountability
Course 23: Developing Innerconnectivity
Course 24: How to Change
Course 25: Sustaining Change
Course 26: Practice Ethics
Each Course listed above has a variable number of Assignments, therein.
The Curriculum is designed to be cumulative; hence, Student must progress through the Curriculum in successive order of course number (i.e. 1, 2, 3… 26).
(a) Assignment(s) may not be skipped.
(b) Assignment(s) may not be accessed retrospectively, after completion.
ARCS reserves the right to adjust the schedule, order and/or availability of Courses, Assignment(s), Classes, Content, Websites, Materials and/or any other form of Proprietary Information (as defined in ARCS Terms and Conditions), at any time and for any and/or no reason.
GRANT FUNDING & ARCS WAIVERS: ELIGIBILITY AND RETENTION REQUIREMENTS
In order to attain and retain eligibility for Grant Funding and ARCS Waivers, Student must:
GRANT FUNDING & ARCS WAIVERS: AMOUNT
ARCS is dedicated to the emotional and economic empowerment of survivors.
ARCS is providing Student with Grant Funding throughout Student’s Enrollment Term, based upon the Grant Program for which Student has opted to apply:
Grant Discount Program
Standard Tuition …..…………………………. 250.00 per week
Grant Discount Funding Pays ………….……135.00 per week
ARCS Waivers reduce by …………..………. 100.00 per week
Student’s Reduced Tuition …………………….15.00 per week
Grant Fast-Track Program
Standard Tuition …………………………….. 250.00 per week
Grant Fast-Track Funding Pays ……………125.00 per week
ARCS Waivers reduce by ………………….. 100.00 per week
Student’s Reduced Tuition ………………….. 25.00 per week
Student may request to switch from one Grant Program to another, no more than one time, by contacting their Professor.
TUITION
In order to retain Grant Funding and ARCS Waivers:
(a) Student is required to pay their respective Reduced Tuition (see section, herein, entitled “Grant Amount”) in a timely and consistent manner, throughout Student’s Enrollment Term.
Grant Discount Program
If/When Student is enrolled in the Grant Discount Program, Student is required to consistently pay the Grant Discount Reduced Tuition rate of 15.00 per week (or other comparable amount[s] in bimonthly, monthly and/or bulk pre-pay increments), in a timely and consistent manner, throughout Student’s Enrollment Term.
Grant Fast-Track Program
If/When Student is enrolled in the Grant Fast-Track Program, Student is required to consistently pay the Grant Fast-Track Reduced Tuition rate of 25.00 per week (or other comparable amount[s] in bimonthly, monthly and/or bulk pre-pay increments), in a timely and consistent manner, throughout Student’s Enrollment Term.
(b) Student is required to pay their respective Reduced Tuition on an automated and recurring basis within the ARCS Tuition System (provided by https://paysimple.com/, a PCI-Compliant online payment gateway), throughout the Student’s Enrollment Term.
FEES
Program Application Fees: ARCS waives all Application Fees for Grant-Funded Student.
Program Deposits: ARCS waives all Deposits for Grant-Funded Student.
In order to provide Grant Funding and ARCS Waivers to Student, to other individuals enrolled within the Program, and to future applicants who are in need of such funding, ARCS must minimize their administrative staff, efforts and expenses.
Keeping administrative costs to a minimum makes Grant Funding and ARCS Waivers possible; therefore:
(a) Student may be charged Late Fees for failure to remit their respective Reduced tuition in a timely and/or consistent manner. Late Fees may be charged, as follows:
After Initial Failed Tuition Payment……….. 0.00
After Second Failed Tuition Payment…….. 5.00
After Third Failed Tuition Payment…………5.00
After Fourth Failed Payment……………….10.00
After Fourth Failed Payment: Student may be automatically Withdrawn, by ARCS.
(b) Student is solely and fully responsible to pay any and all bank’s, credit card processing company’s and/or any other financial institution’s fees that occur, accrue or are otherwise incurred in direct or indirect relation to Student’s payment or non-payment of their respective Reduced Tuition and/or to any type of payment or non-payment to ARCS, including but not limited to insufficient funds fee(s), chargeback fee(s) and/or any and all administrative, processing and/or other fee(s).
ARCS is dedicated to the emotional and economic empowerment of survivors.
ARCS offers Grant Funding and ARCS Waivers rather than Student Loans, so that Student does not have any debt owed to ARCS after graduating from the Program.
There are no fees, payments or charges owed to ARCS, other than those detailed, herein.
ARCS does not charge any “hidden” or otherwise non-disclosed fees.
CLASSES
Student is solely and fully responsible for their respective attendance of or absence from ARCS Classes.
ARCS recommends that Student attend Class for a minimum of 30 minutes, per week, throughout Student’s Enrollment Term.
Any and/or all Workbook Assignment(s) that Student submits concurrent with a week during which Student fails to attend Class for a minimum of 30 minutes, for any and/or no reason, will be rejected, with no Grade determined; furthermore, Student will be required to attend Class for a minimum of 30 minutes before such Workbook Assignment(s) will be accepted and Graded.
If at any time and for any and/or no reason Student does not and/or cannot attend Class(es), Student will continue to be accountable for all of their respective Reduced Tuition payments, in order to remain enrolled in the Program and to retain their respective Grant Funding and ARCS Waivers.
ARCS and Professor(s) individually reserve the right to adjust the order, schedule and/or availability of Classes, at any time and for any and/or no reason.
COURSEWORK ACCESS LIMITS
ARCS adheres to the Certification Board’s mandated Curriculum Access Limits, designed to ensure Student’s thorough comprehension of Curriculum concepts and resultant preparedness for practice:
Grant Discount Program
If/When Student is enrolled in the Grant Discount Program, Student may access no more than one Assignment, per week.
Grant Fast-Track Program
If/When Student is enrolled in the Grant Fast-Track Program, Student may access no more than one Course, per week.
COURSEWORK ACCESS SCHEDULE
Student is solely and fully responsible for their respective accessing, completion and/or submission of (or for their respective failure to access, complete and/or submit) Assignment(s).
Student must submit any and all completed Workbook Assignment(s), on any given week, to their Professor’s respective email address (provided by Professor), as an emailed attachment, no later than Sunday(s) at 5:00pm Eastern Standard Time, so that ARCS Administration may then make the next, successive Assignment(s) available to Student, no later than the respectively following Tuesday at 9:00am Eastern Standard Time.
Grant Discount Program
If/When Student is enrolled in the Grant Discount Program, Student must submit one completed Workbook Assignment, on any given week, to their Professor’s respective email address (provided by Professor), as an emailed attachment, no later than Sunday(s) at 5:00pm Eastern Standard Time, in order for ARCS Administration to make the next one, successive Assignment available to Student, no later than the following Tuesday at 9:00am Eastern Standard Time.
Grant Fast-Track Program
If/When Student is enrolled in the Grant Fast-Track Program, Student must submit a collective of Workbook Assignment(s) (the number of Workbook Assignment[s] directly correlated with Student’s current Course of study, on the Student Portal), on any given week, to their Professor’s respective email address (provided by Professor), as an emailed attachment, no later than Sunday(s) at 5:00pm Eastern Standard Time, in order for ARCS Administration to make the next one, successive Course available to Student, no later than the following Tuesday at 9:00am Eastern Standard Time.
If at any time and for any and/or no reason Student does not and/or cannot complete and submit Assignment(s), Student will continue to be accountable for all of their respective Reduced Tuition payments, in order to remain enrolled in the Program and to retain their respective Grant Funding and ARCS Waivers.
ARCS reserves the right to adjust the schedule, order and/or availability of Courses, Assignment(s), Classes, Content, Websites, Materials and/or any other form of Proprietary Information (as defined in ARCS Terms and Conditions), at any time and for any and/or no reason.
WORKBOOK GRADING
Workbook Assignment(s) are graded as “Satisfactory” and, thus, as acceptable for Student to gain access to the next, successive Assignment(s) or “Unsatisfactory” and, thus, as unacceptable or otherwise insufficient for Student to gain access to the next, successive Assignment(s), based upon assessment of the following two criteria:
Workbook Assignment Answer Quantity
Workbook Answer Quantity is defined as, “the amount of content in any Workbook Assignment answer, relative to the respective question(s) asked”.
Workbook Assignment Answer Quality
Workbook Assignment Answer Quality is defined as, “the relevance of any Workbook Assignment answer to the content, material and concepts presented in any Workbook Assignment’s corresponding Video Assignment and/or any other provided, suggested and/or linked resource”).
If Student submits Workbook Assignment(s) that is/are determined by their Professor to receive a grade of “Unsatisfactory”, Student will not be given access to their next, successive Assignment(s) in the Curriculum, unless and until Student resubmits any/all “Unsatisfactory” Workbook Assignment(s) with revised content and answer(s), until such Workbook Assignment(s) are determined to receive a grade of “Satisfactory”.
PROGRAM COMPLETION LIMITS
ARCS adheres to the Certification Board’s mandated Program Completion Limits (detailed in this section) and Graduation Requirements (see section, herein, entitled “Graduation Requirements”), designed to ensure Student’s thorough comprehension of Curriculum concepts and resultant preparedness for practice:
Grant Discount Program
If/When Student is enrolled in the Grant Discount Program, Student may complete the Curriculum and Graduate from the Program no sooner than eighteen months from the date of Student’s initial enrollment in the Program.
Grant Fast-Track Program
If/When Student is enrolled in the Grant Fast-Track Program, Student may complete the Curriculum and Graduate from the Program no sooner than nine months from the date of Student’s initial enrollment in the Program.
SELF-PACED PROGRAM
So long as Student adheres to the Certification Board’s mandated Coursework Access Limits (see section, herein, entitled, “Coursework Access Limits”) and Program Completion Limits (see section, herein, entitled “Program Completion Limits”), Student’s progression through Curriculum Assignments is self-paced, meaning that Student is under no obligation to complete and/or submit Assignment(s) each week and, furthermore, that there is no maximum time interval or limit, in which Student must complete the Curriculum and graduate from the Program.
GRADUATION REQUIREMENTS
The following three criteria are required to complete and graduate the Program:
Grant Funding & ARCS Waivers: Eligibility and Retention Requirements
Maintain all Grant Funding and ARCS Waivers Eligibility and Retention Requirements (see section, herein, entitled, “Grant Funding & ARCS Waivers: Eligibility & Retention Requirements”).
Workbook Assignments
(a) Complete and submit each/all Workbook Assignment(s).
(b) Receive a grade of “Satisfactory” for each/all Workbook Assignment(s).
Ethics Exam
(a) Complete and submit the Ethics Exam (in Course 26 of the Curriculum).
(b) Receive a grade of no less than 80% on the Ethics Exam (in Course 26 of the Curriculum).
STUDENT COMMUNICATION
Keeping administrative costs to a minimum makes Grant Funding and ARCS Waivers possible; therefore, Student should communicate with Professor and ARCS Administration, based upon the following guidelines:
General Communication with Professor
Student should communicate with their Professor as sparingly as possible, outside of Class hours.
(a) Emotional Healing & Coursework Questions
Student’s primary form of communication with Professor should take place during Professor’s scheduled Class hours, including but not limited to any and all questions pertaining to the ARCS Curriculum and Assignments, coaching skills, life skills, emotional healing techniques and the Student’s own personal endeavor of self-actualization.
(b) Private Coaching & Certification Sessions
If Student feels that more time and individual attention than are offered during Professor’s Class hours may be needed to discuss such topics, Student may text Professor to request private coaching sessions.
(c) Administrative & Technical Questions
Student should text and/or email Professor (based upon Professor’s communication preferences and Student’s communication abilities), regarding any administrative questions (including but not limited to Grant Funding, ARCS Waivers and Tuition) or any technical questions (including but not limited to Class or Student Portal access).
(d) Workbook Assignment Submission
Student should submit their finished Workbook Assignment(s)s as emailed attachments to their Professor’s ARCS email address.
(e) Phone Calls
Student should never communicate with their Professor through a phone call, unless such call is initiated by Professor.
General Communication with ARCS Administration
Under general circumstances, Student should consider their Professor to be their primary point of contact, corresponding with ARCS Administration at support@arcstofreedom.com, only after having first conferred with their Professor.
Communication with Other Students
While you will see and get to know your fellow classmates, ARCS Students are expressly forbidden from contacting fellow students, while enrolled. This is to protect the integrity of each Student’s healing process, and to ensure that no Student prematurely adopts a “coaching role” with another, before either are certified or sanctioned to practice Coaching.
STUDENT BEHAVIOR
Student’s demonstration of disrespectful and/or otherwise disruptive conduct may result in Student's (a) immediate Withdrawal from the Program, and/or (b) ineligibility for future enrollment in the Program, and/or (c) immediate, permanent and/or retroactive revocation of Student’s Grant Funding and ARCS Waivers coupled with reallocation of such Grant Funding and ARCS Waivers to another qualified applicant, and/or (d) ineligibility to apply for or receive future Grant Funding and/or ARCS Waivers.
INTRINSIC WORTH POLICY
Student is expected to adhere to the ARCS Intrinsic Worth Policy:
ARCS Intrinsic Worth Policy
ARCS Practitioners and ARCS Students have a duty to believe in the intrinsic worth of all living organisms and, more specifically, of all human beings; thus, respect and dignity are implicitly owed and never need be earned.
NON-DISCRIMINATION POLICY
Student is expected to adhere to the ARCS Non-Discrimination Policy:
ARCS Non-Discrimination Policy
ARCS Practitioners and ARCS Students should not practice, condone, facilitate or collaborate with any form of discrimination on the basis of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, lack of religion, immigration status, or mental or physical disability.
CAREER SERVICES
Although many Coaches may find work in various capacities and positions, within social-service and other helping-field contexts, organizations, facilities and programs, CARC Certification is specifically designed for Coaches to establish their own, private, independent coaching practice.
After graduation, Coaches will be both qualified and invited to apply to the ARCS Teaching Program, in which they can receive:
CANCELLATION POLICY
Student may Withdraw from the Program at any time and for any and/or no reason, by contacting their Professor and/or support@arcstofreedom.com; comparably, ARCS, the Certification Board and/or the Grant Board may Withdraw Student, at any time and for any and/or no reason, including but not limited to disrespectful and/or otherwise disruptive behavior by Student, chronic nonpayment of tuition by Student, and/or for any form of Student’s failure to adhere to all ARCS Terms and Conditions, including but not limited to the stipulations detailed, herein, within this Grant-Funded Student Handbook.
Student’s Withdrawal, for any and/or no reason and whether initiated by Student, by ARCS, or by the Certification Board may result in Student's (a) immediate Withdrawal from the Program, and/or (b) ineligibility for future enrollment in the Program, and/or (c) immediate, permanent and/or retroactive revocation of Student’s Grant Funding and ARCS Waivers coupled with reallocation of such Grant Funding and ARCS Waivers to another qualified applicant, and/or (d) ineligibility to apply for or receive future Grant Funding and/or ARCS Waivers.
LEAVE OF ABSENCE
In the event that Student is experiencing financial or other hardship, ARCS offers Student up to one 30-day Leave of Absence, throughout the duration of Student’s Enrollment Term.
Student should request a Leave of Absence from their Professor, and Professor will subsequently file a formal request for Leave of Absence (herein, also referred to as a “Leave Request”) with ARCS Administration, on behalf of Student.
Only ARCS Administrator(s) can approve Leave Request(s). ARCS Administration may require Student to produce documentation of hardship, in order to approve Leave Request(s).
Withdrawal versus Leave of Absence:
Withdrawal
If Student opts to Withdraw from the Program in direct response to financial or other hardship, Student’s automatically-recurring Reduced Tuition payments will cease; however, such Withdrawal will likely result in Student’s (a) ineligibility for future enrollment in the Program, (b) immediate, permanent and/or retroactive revocation of Student’s Grant Funding and ARCS Waivers coupled with reallocation of such Grant Funding and ARCS Waivers to another qualified applicant, and (c) ineligibility to apply for or receive future Grant Funding and/or ARCS Waivers.
Leave of Absence
If Student takes an approved Leave of Absence from the Program in direct response to financial or other hardship, throughout the approved term of Student’s Leave of Absence (Leave Term), Student’s automatically-recurring Reduced Tuition payments will cease and their access to both Classes and Coursework will be restricted; however, Student will retain their Grant Funding and ARCS Waivers, as all such funding and waivers will be held in reserve for Student’s return (at the end of their respectively approved Leave Term).
REFUND POLICY
ARCS is dedicated to the emotional and economic empowerment of survivors.
Due to the fact that ARCS provides Grant Funding and ARCS Waivers to Student and allows Student the option to Withdraw at any time, ARCS does not offer or issue refund(s), of any kind.
ARCS must retain the relatively small amount of Reduced Tuition that Student is required to pay, in order to continue making Grant Funding, ARCS Waivers and Certification available to both current and future Program participants.
ARCS HONOR CODE
Student shall use all reasonable efforts to take, or cause to be taken, any and all actions necessary or desirable to consummate and make effective their respective adherence to all ARCS Terms and Conditions, including but not limited to the stipulations detailed, herein, within this Grant-Funded Student Handbook.
ARCS COPYRIGHTS
Student fully agrees and assents NOT to duplicate, copy, download, share, transfer, transmit, modify, reproduce, distribute, sell, re-sell, license, sublicense, lease, rent, perform or claim any portion of ARCS Websites, Content, Services (as defined within ARCS Terms and Conditions) and/or any and all other forms of ARCS Proprietary Information, without express written and notarized permission from ARCS and all appropriate authors or copyright agents.
Any attempt by Student to duplicate, copy, download, share, transfer, transmit, modify, reproduce, distribute, sell, re-sell, license, sublicense, lease, rent, perform or claim any portion of ARCS Websites, Content, Services (as defined within ARCS Terms and Conditions) and/or any and all other forms of ARCS Proprietary Information, without express written and notarized permission from ARCS and all appropriate authors or copyright agents may result in Student's (a) immediate Withdrawal from the Program, and/or (b) ineligibility for future enrollment in the Program, and/or (c) immediate, permanent and/or retroactive revocation of Student’s Grant Funding and ARCS Waivers coupled with reallocation of such Grant Funding and ARCS Waivers to another qualified applicant, and/or (d) ineligibility to apply for or receive future Grant Funding and/or ARCS Waivers.
Any attempt by Student to duplicate, copy, download, share, transfer, transmit, modify, reproduce, distribute, sell, re-sell, license, sublicense, lease, rent, perform or claim any portion of ARCS Websites, Content, Services (as defined within ARCS Terms and Conditions) and/or any and all other forms of ARCS Proprietary Information, without express written and notarized permission from ARCS and all appropriate authors or copyright agents will be prosecuted to the fullest extent of the law, in both criminal and civil proceedings and at the Student’s/defendant’s expense.
FORCE MAJEURE
ARCS will be not be considered in breach of or in default because of, and will not be liable to the Student for, any delay or failure to perform its obligations under this Agreement by reason of electrical outage, lack of online access or service, software or other computer bugs, fire, earthquake, flood, explosion, strike, riot, war, terrorism, or similar event beyond ARCS’s and/or anyone’s reasonable control (each a “Force Majeure Event”). However, if a Force Majeure Event occurs, ARCS shall, as soon as is practicable:
(a) notify the Student of the Force Majeure Event and its impact on ARCS performance; and
(b) use reasonable efforts to resolve any issues resulting from the Force Majeure Event.
EFFECTIVENESS
Grant Funding and ARCS Waivers will be reserved for Student and attached to Student’s Enrollment, immediately, when Student signs and/or otherwise electronically agrees and assents to adhere to all ARCS Terms and Conditions, including but not limited to the stipulations detailed, herein, within this Grant-Funded Student Handbook.
Student’s Grant Funding, ARCS Waivers and Enrollment become effective when Student signs and/or otherwise electronically agrees and assents to adhere to all ARCS Terms and Conditions, including but not limited to the stipulations detailed, herein, within this Grant-Funded Student Handbook.
INDEMNIFICATION
Student is fully and solely responsible for participating in the Program, of their own choice and volition and at their own risk; thus, Student fully releases ARCS from any and all legal liability. Student agrees to indemnify ARCS, defend ARCS, and hold ARCS harmless from and against any loss(es), cost(s), or damage(s) of any kind.
At all times after the effective date of this Agreement, the Student shall indemnify ARCS from all damages, liabilities, expenses, claims, or judgments (including interest, penalties, reasonable attorneys’ fees, accounting fees, and expert witness fees) (collectively, the “Claims”) that any ARCS Indemnitee may incur.
WAIVER & RELEASE OF LIABILITY
WHEREAS, Student chooses to enroll in, participate in, access and utilize the ARCS Program, a creative course of study related to the addiction-recovery coaching industry and the abuse-recovery coaching industry:
NOW, THEREFORE, for and in consideration of the sum of Ten ($10.00) Dollars and other good and valuable considerations including, without limitation, the acceptance by the Student into the Program, the receipt and sufficiency of which are herewith acknowledged, the Student does hereby waive, release and discharge ARCS, and agrees to indemnify ARCS and hold ARCS harmless, from any and all claims for damages for death, personal injury or property damage which the Student or any third party or parties may have, or which hereafter accrue to the Student, against ARCS as a result of Student’s participation in the Program. This release is intended to discharge ARCS, its members, officers, administrators, trainers, professors, practitioners, independent contractors, affiliates and employees from and against any and all liability arising out of or connected in any way with the opted participation by the Student, as set forth herein. Student further understands that accidents and injuries can arise out of their opted participation in the Program, which may cause personal injury to the Student and/or to third parties; knowing the risks, nevertheless, the Student agrees to assume those risks and to release ARCS, and to indemnify ARCS, and to hold ARCS harmless who might otherwise be liable to the Student or to Student’s legal representatives for damages.
This waiver, release and assumption of risk shall be binding on the Student and the Student’s heirs and legal representatives.
LAST REVISED: JANUARY 22, 2020
ARCS-NBARP PROFESSIONAL PRACTICE CODE
*NBARP Professional Practice Code, adapted for ARCS Practitioners
ARCS Misson
Addiction-Recovery Counseling Services, LLC (herein also referred to as "ARCS") provides addiction-recovery coach certification training accredited by The National Board of Addiction-Recovery Professionals (herein also referred to as "The NBARP" or "NBARP"). It is the mission of ARCS to equip [1]ARCS practitioners (herein also referred to as "practitioner" or "practitioners") with ongoing education and resources.
The predominant mission of a Certified Addiction-Recovery Coach (herein also referred to as "CARC") is to quantitatively improve the functioning and qualitatively enhance the well-being of their respective clients. Essentially, the ARCS mission is designed to support the mission of ARCS practitioners, generally, and CARCs, specifically.
CARC and ARCS clients may be individuals, couples, families or groups. Since the ARCS Student Curriculum focuses upon specialized intervention and recovery techniques for both substance and behavioral addicts, clients are more likely to consist of addicts and their respective family members. Nonetheless, the ARCS field of study and practice considers addiction, its causality and its symptomatology within the breadth of the comprehensive human experience, yielding ARCS practitioners well-prepared to help many non-addicts who may be suffering with self-defeating and unwanted behavioral patterns.
Purpose of the NBARP Code
This NBARP Professional Practice Code (herein also referred to as "the Code" or "Code") establishes a set of values, ethics and standards to which all ARCS practitioners are expected to adhere. It is relevant to all ARCS practitioners, in all practice settings and with all client populations.
The primary purpose of this code is to enforce the ARCS Mission, and it serves to do so in the following ways:
1. The Code clarifies the ARCS Mission, detailing the unique features of ARCS practice.
2. The Code sets forth clear standards by which ARCS practitioners are held accountable for professional values, ethics and conduct.
3. The Code provides professional practice standards by which the general public can hold ARCS practitioners accountable.
4. The Code provides professional practice standards by which the professional community can hold ARCS practitioners accountable.
5. The Code establishes a benchmark of practice that the collective of ARCS practitioners, ARCS and the NBARP can utilize to assess whether such practitioners have engaged in unprofessional or unethical conduct.
6. The Code serves as a guide by which ARCS practitioners can prevent conflicts of interest.
7. The Code serves as a guide by which ARCS practitioners can resolve ethical dilemmas.
Upon a credible report of gross professional negligence, misconduct or other failure to adhere to the standards set forth in this code, the NBARP reserves the right to immediately suspend an ARCS practitioner's certification and/or continued duties, for the indefinite term of a thorough investigation. The course of such investigation may or may not include an internal peer review and/or an NBARP hearing. The conclusion of such procedures may or may not result in required remedial action, loss of position and/or permanent revocation of certification. While violations of this code are not implicitly synonymous with violations of the law or with legal liability, the NBARP and/or ARCS reserve the right to notify all relevant national, state and local authorities and to participate in court cases, when appropriate.
The NBARP and ARCS offer financial compensation for reports of gross professional negligence, misconduct or other failure to adhere to the standards set forth in this code, that lead to criminal or civil conviction.
Report concerns about gross professional negligence, misconduct or other failure to adhere to the standards set forth in this code, at one or both of the following:
legaldepartment@arcstofreedom.com
certificationreviewboard@nbarp.org
The NBARP and ARCS applaud and support ARCS practitioners who seek help if in crisis, thereby responsibly preventing professional, ethical or other violations.
Each CARC is required to attain and maintain ongoing, weekly appointments with a [2]Designated Professional Advisor (herein also referred to as "DPA"), with whom they should confer, in the event that they face an ethical or other dilemma that they feel unable to clarify through this code, until an adequate resolution that concurrently satisfies this code can be identified and applied.
CARCs must choose a Designated Professional Advisor that holds one of the following professional credentials:
1. NBARP-Certified ARCS Professor
2. Masters-Level Counselor
NBARP Practice Principles
The NBARP has established seven principles of practice that define ARCS practitioners' roles, responsibilities and rapport with clients:
1. Respectful
2. Committed
3. Protective
4. Empowering
5. Competent
6. Responsible
7. Fiduciary
RESPECTFUL
Respectful – A Systems Approach
ARCS practitioners, much like [3]social workers, are trained to view clients through the multi-dimensional lens proffered by Systems Theory, which recognizes the macro (institutionalized), mezzo (community-based) and micro (individualized) spheres of interaction, influence and intervention. Systems Theory provides an adaptable conceptual framework through which ARCS practitioners are uniquely qualified to assess and assist clients, within the complex challenges of their addiction and the varied requirements of their sustained recovery.
Systems Theory affects the way in which ARCS practitioners approach clients and the world, at large. Fundamentally, it ensures that all tenets espoused within this code are practiced on multiple coexisting levels and in myriad diverse formats, including the professional principle of Respectfulness.
Respectful – Macro Level
Implicit within the CARC field is special recognition of both behavioral and substance addicts, whether active, abstinent, recovering or otherwise, as a vulnerable and oppressed group; thus, ARCS practitioners should be sensitive to cultural, ethnic and other forms of diversity and promote social justice, in all areas, against a global system of discrimination, of which discrimination against addicts is a mere parcel. They should consistently seek multi-cultural awareness and appreciation, as well as acknowledge the strengths inherent in distinct cultures. They should deliver services that are culturally appropriate and sensitive.
ARCS Non-Discrimination Policy:
ARCS practitioners should not practice, condone, facilitate or collaborate with any form of discrimination on the basis of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, lack of religion, immigration status, or mental or physical disability.
Respectful – Mezzo Level
ARCS practitioners should cultivate a replete understanding of each client's family dynamics and community networks. Furthermore, they should seek to understand both the ways in which and the degree to which a client's familial and communal environments may have impacted their beliefs, motivations and needs.
ARCS practitioners are mindful to allocate support services to clients based upon their most fundamental needs, first, as determined by a comprehensive bio-psycho-social assessment, Maslow's Hierarchy of Needs and additional evaluation tools. On a local and immediate level, ARCS practitioners seek to ensure clients' adequate access to vital resources.
Only The NBARP is authorized to set fee ranges for CARC clients. Furthermore, all ARCS practitioners must offer coaching session fees that are "fair, reasonable, commensurate with services performed and considerate to clients' ability to pay", based upon The NBARP's most recently published Sliding Fee Scales.
NBARP Sliding Fee Scale for CARC Clients:
$25.00 - $135.00 per 50-minute coaching session
ARCS practitioners are encouraged to grant free, initial consultations to prospective clients; however, the NBARP forbids free, ongoing sessions, as they can easily create lack of client motivation and accountability, as well as blurred practitioner-client boundaries. Extraordinary circumstances in which one might charge a nominal fee for ongoing sessions (such as homelessness coupled with an catastrophic lack of resources) must be considered carefully and on a case-per-case basis.
Respectful – Micro Level
ARCS practitioners treat each person with caring and consideration. They appreciate each client's unique personhood and, furthermore, they are mindful that individualized differences exist within cultural distinctions. More specifically, ARCS practitioners are acutely aware of the devastating role that internalized shame plays in chronic addiction and seek to reverse this destructive mechanism, at its most elemental level, with a model of respect and dignity within practitioner-client rapport and interaction.
NBARP Intrinsic Worth Policy:
All ARCS practitioners have a duty to believe in the intrinsic worth of all living organisms and,
more specifically, of all human beings; thus, respect and dignity are implicitly owed and never need be earned.
ARCS practitioners respect each clients' self-determination. They work not only on behalf of, but also in conjunction with their clients, engaging them as collaborative partners in the change process. ARCS practitioners help clients to recognize their inherent gifts and strengths as integral to both defining and achieving short and long-term goals.
ARCS practitioners may only limit a client's right to self-determination when, in the practitioner's professional estimation, a client's actions or potential actions pose a serious, foreseeable and imminent risk to themselves or others.
COMMITTED
Committed – Client Interests First
In accordance with the ARCS Mission, the needs of clients are generally given precedence. ARCS practitioners would only place client actual or perceived needs secondary to an ethical or legal obligation, such as mandatory reporting that a client or other may be in danger.
In fact, ARCS practitioners must elevate client-interest above their own self-interest. As in any vocation that navigates the subtle and precarious variables between life and death, addiction-recovery coaching demands that personal business sense and healthy profit motive, while not only permitted but even encouraged, must fall subordinate to each ARCS practitioner's foremost commitment to be of service.
Committed – Avoid Conflicts of Interest
ARCS practitioners must stay vigilant to identify and avoid conflicts of interest. A conflict of interest is defined as any professional arrangement or circumstance in which the practitioner's professional discretion, judgment or objectivity may be compromised.
ARCS practitioners must inform clients, immediately, whenever an actual or potential conflict of interest occurs and take proactive measures to resolve the conflict expeditiously and in a manner that maintains clients’ interests as primary. In such instances, prioritizing client interests might commonly require termination of the practitioner-client relationship, with proper referral of the client to comparable services.
ARCS practitioners are completely and solely responsible to avoid conflicts of interest, including but not limited to the following:
1. ARCS practitioners must not in any way exploit others, for their own personal, professional, social, political, financial or other gain.
2. ARCS practitioners should not engage in dual or multiple roles.
(a) Dual or multiple roles develop if an ARCS practitioner interacts with a client in more than one context, whether professional, social or business. Dual and multiple roles create conditions conducive to distorted boundaries, exploitation, inappropriate practitioner-client interaction, miscommunication, misunderstanding and misconduct.
For instance, an ARCS practitioner who is also a 12-step recovery member must not coach someone that they sponsor. Additionally, ARCS practitioners must not coach friends, relatives, neighbors or business associates, such as their accountant or their hair stylist.
(b) Dual or multiple roles can occur simultaneously or consecutively.
For example, an ARCS practitioner must not coach a friend, whether they are currently close or have not seen one another since childhood.
(c) Most of the time, dual and multiple roles are avoidable. In the limited circumstances in
which they are unavoidable, ARCS practitioners are responsible to both set and abide by
clear, professional and appropriate boundaries.
For instance, if an ARCS practitioner were to see one of their clients at a 12-step or other function, they should not engage with such client in any interpersonal manner and should, furthermore, help the client to understand and accept this boundary. Also, if a former client were to begin working in a facility at which an ARCS practitioner conducts groups, the practitioner would be responsible to notify the program's administrator and to establish new and professional boundaries with their former client.
ARCS practitioners who are also 12-step recovery members are strongly encouraged to practice in a geographical area separate and distinct from that in which they attend meetings in order to minimize the propensity for dual and multiple roles.
3. ARCS practitioners must not barter for their services.
(a) Bartering is defined as, “accepting goods or services, in exchange for addiction-recovery coaching services”. Bartering arrangements create conditions conducive to distorted boundaries, exploitation, inappropriate practitioner-client interaction, miscommunication, misunderstanding and misconduct.
For example, if an ARCS practitioner's client is a professional massage therapist, they must not exchange coaching services for massage services. Accordingly, if an ARCS practitioner's client is a professional hair stylist, they must not exchange coaching services for beauty services.
(b) While ARCS practitioners can offer a series of small or large unrelated groups (such as community workshops) as well as initial consultations, for no charge, ongoing individual or related-group sessions offered "free" are considered a form of abstract bartering and are prohibited.
4. When coaching a couples or families, if an ARCS practitioner anticipates or discovers a conflict of interest amongst or with the parties, the practitioner should immediately clarify their role with all parties and act to proactively eradicate any conflicts of interest.
(a) ARCS practitioners must, with all parties, clearly identify which participants will be considered “clients”, thus beneficiaries of such practitioner's professional obligations, and which participants will not be considered “clients”.
For example, if a couple is starting coaching sessions together, they would each and both be considered “clients”. Conversely, if a woman begins coaching sessions and, at some future point, invites her husband to attend a session, the woman is the practitioner's client, but the husband is not; rather, he is a visitor, a “non-client” participant.
(b) ARCS practitioners should exert professional acumen to identify group members' attempts to manipulate the practitioner and/or to triangulate with the practitioner. Triangulation is a phenomenon in which related parties “recruit” a third-party (such as a coach) through which to divert relationship tension and stress.
For instance, if an ARCS practitioner begins coaching a newcomer in recovery, and that client's mother attempts to call the practitioner for “regular updates” on her child's progress, it is vital that the ARCS practitioner explain her professional obligations to the client (child) and his/her consequential incapability to provide session information to the non-client (mother). In this scenario, the ARCS practitioner may also opt to provide the non-client (mother) with relevant support resource information, such as Al-Anon literature and meeting schedules.
PROTECTIVE
Protective – Informed Consent
ARCS practitioners should provide all clients with informed consent, fully apprising clients of the purpose, benefits, risks, limitations and costs of addiction-recovery coaching services. Additionally, ARCS practitioners should always inform clients of their respective rights to refuse or, at any time, to withdraw their consent for services.
ARCS practitioners are solely and fully responsible for ensuring that their clients comprehend and consent to all terms and conditions of addiction-recovery coaching services; therefore, practitioners should encourage client to ask clarifying questions throughout the process of informed consent. Also, practitioners should use clear and easily understandable language, when explaining the terms and conditions of such services. Finally, if a client is illiterate or does not share the same primary language with the practitioner, the practitioner must take measures to assure the client's understanding, such as acquiring and integrating a qualified interpreter or translator.
ARCS practitioners are not authorized to work in the context of private or independent practice with clients who are legally or otherwise deemed incapable of providing informed consent or clients who are receiving services involuntarily. Therefore, ARCS practitioners are expressly and strictly prohibited from working with clients who suffer any form or degree of diminished or limited capacity to provide informed consent, unless under the direct supervision, licensure and employ of an agency or organization specializing in the treatment of such population.
Additionally, CARC's are not authorized to work with clients who are under the guardianship or conservatorship of any third-party. CARC's and other ARCS practitioners who wish to work with adolescents should consult the individual consent laws governing their respective practice jurisdiction.
Due to the nature of the specialized population that ARCS practitioners serve and their respective need not only for professional confidentiality but also for general, societal anonymity, ARCS practitioners are expressly and strictly prohibited from video or audio taping any client sessions, except for training sessions that receive written approval from and direct supervision by ARCS.
ARCS practitioners are strongly encouraged to develop and utilize forms for client intake, assessment, orientation, referral and termination.
Each ARCS practitioner is fully and solely responsible for ensuring that any and all forms that they provide to clients are up-to-date and complete, including but not limited to all information that may be required to satisfy both the conditions of this code and the laws of their practice jurisdiction.
Protective – Privacy & Confidentiality
ARCS practitioners must respect their clients’ right to privacy. Furthermore, they should not solicit private information from their clients, unless it is necessary for providing services. Finally, once private information has been shared, all standards of privacy and confidentiality apply.
ARCS practitioners must protect the confidentiality of all information garnered throughout the course of addiction-recovery coaching services and other related activities. The professional expectation is that ARCS practitioners will keep all information regarding clients confidential.
ARCS practitioners should discuss the nature and limitations of clients' rights to confidentiality, with both clients and all other relevant parties. Through the process of informed consent and well prior to formally engaging in addiction-recovery coaching services, clients should be made aware of the exceptional conditions in which private, confidential or otherwise privileged information may be requested or legally required and, thus, possibly disclosed.
There are very few circumstances in which an ARCS practitioner would be appropriate in disclosing confidential or privileged information and, even in such exceptional instances, the practitioner is fully and solely responsible for taking the following actions:
1. whenever possible, make every effort to preemptively inform the client about the content, scheduled time and potential ramifications of such disclosure.
2. always divulge the least amount of information needed to achieve the disclosure's purpose.
ARCS practitioners must protect clients' confidentiality, except in the following instances:
1. when disclosure of confidential or privileged information is essential to prevent foreseeable and imminent harm, to a client or to others.
2. when legally required.
(a) Even if and/or when an ARCS practitioner is compelled to disclose confidential or privileged information by a court of law, the practitioner should protect their client's confidentiality to the greatest extent permitted by law.
(b) If a court orders an ARCS practitioner to disclose confidential or privileged information without clients' consent and the practitioner believes that such disclosure my cause harm to the client, the practitioner should request that the court withdraw the order, limit its scope and/or maintain the information under seal and, thus, as inaccessible by the public.
3. by client consent.
(a) ARCS practitioners may disclose confidential and privileged information with direct and valid written consent from clients.
(b) In the event that such disclosure is requested by the client but not recommended by the ARCS practitioner, such practitioner may also stipulate that the written request for disclosure be witnessed and/or notarized.
4. with consultants.
(a) ARCS practitioners may discuss client cases as needed with professional colleagues, trainers and mentors, provided that such consultants are bound to uphold the confidentiality of the practitioner's disclosures to equal professional and legal extent as the practitioner is required to defend the confidentiality of their clients.
For example, an ARCS practitioner may consult with their ARCS trainer, professor or a Masters-level counselor; however, ARCS practitioners may not consult with halfway house staff members or treatment center technicians, unless they have a Masters Degree in the counseling field.
(b) ARCS practitioners may discuss client cases as needed with professional consultants, provided that the practitioner does not disclose any identifiable information about the client, including but not limited to the client's name, email address, telephone number and any circumstantial information that may readily identify the client.
For example, if discussing a client case with a professional colleague, trainer or mentor, an ARCS practitioner should not only withhold the client's readily identifiable information, such as their name, but they should also withhold sharing of details such as that the client might be dating a particular person, or that they used to be married to a particular person, or that they work at a specific place, or any other such circumstantially identifiable information.
(c) ARCS practitioners should not disclose identifying information when discussing clients with consultants unless the client has consented to disclosure of confidential information or there is a compelling need for such disclosure.
(d) When consulting with colleagues about clients, ARCS practitioners should disclose the least amount of information necessary to achieve the purposes of the consultation.
5. as consultants
(a) ARCS practitioners operating as professional colleagues, trainers, mentors and in any other consultation role should not disclose identifying information when discussing clients, including for teaching or training purposes, unless a client has consented to disclosure of confidential information in writing.
(b) ARCS practitioners should respect confidential information shared by colleagues in the course of their professional relationships and transactions.
(c) ARCS practitioners should ensure that such colleagues understand ARCS practitioners’ obligation to respect confidentiality and any exceptions related to it.
(d) ARCS practitioners operating as professional colleagues, trainers, mentors and in any other consultation role should discourage colleagues from disclosing identifying information, when discussing clients, unless the client has consented to disclosure of confidential information or there is a compelling need for such disclosure.
(e) ARCS practitioners operating as professional colleagues, trainers, mentors and in any other consultation role should encourage colleagues to disclose the least amount of information necessary, when discussing clients, to achieve the purposes of the consultation.
Circumstances which the are NOT exceptions to the standards of confidentiality include, but are not limited to the following:
1. ARCS practitioners should not disclose private, confidential or otherwise privileged information to third-party payers (such as insurance companies), unless the client has authorized such disclosure.
2. ARCS practitioners should not disclose private, confidential or otherwise privileged information to members of the media.
3. ARCS practitioners should protect the confidentiality of deceased or otherwise indisposed clients.
4. ARCS practitioners must arrange to protect clients' confidentiality even subject to their own sabbatical from practice, termination of practice, death or other incapacity.
When coaching couples, families or any other type of groups ARCS practitioners should:
1. seek comprehension by and consensus amongst all parties involved, concerning each individual's right to privacy and confidentiality.
2. seek comprehension by and commitment from all parties involved, regarding each individual's moral obligation to preserve the confidentiality of all information shared in group sessions.
3. seek comprehension by and consent of all parties involved, that the practitioner can in no way guarantee that all individuals will honor agreements established to respect and preserve group session participants' privacy and confidentiality.
In addition to the more stringent and obvious parameters of confidentiality, ARCS practitioners should exercise discretion and take reasonable precautions in their everyday activities, to secure clients' rights to privacy and confidentiality. For example, practitioners should not discuss confidential information (either about clients or with them) in public or semi-public areas, be they online or offline, including but not limited to waiting rooms, hallways, elevators, restaurants, sidewalks, cafés, blogs, forums or social media platforms. ARCS practitioners who see clients in any residential environment (whether the client's home or a residential institution) are responsible for ensuring that a private session space has been secured and can be maintained. ARCS practitioners are expressly and strictly prohibited from holding addiction-recovery coaching sessions in any setting that does not protect client privacy and confidentiality.
Protective – Documentation & Record-Keeping
ARCS practitioners should exercise discretion and take reasonable precautions to protect the confidentiality of clients’ written and electronic records, as well as any other sensitive material. Nonetheless, ARCS practitioners are not responsible for the data security of online and offline third-party service providers.
ARCS practitioners should exercise discretion and take reasonable precautions to confirm that clients' records are stored in a secure location and kept inaccessible to unauthorized parties. ARCS practitioners should always protect client confidentiality and follow the laws of their respective practice jurisdiction, regarding the number of years that client records must be stored, following termination of services, and the manner in which client records should ultimately be either transferred or destroyed.
ARCS practitioners should provide clients with ample access to their respective records, so long as the client has requested such access in writing and the practitioner has redacted any non-client confidential information, therein. If an ARCS practitioner feels concerned that access to such records might cause distress to the client, the practitioner should take time to review and interpret the records, with the client. Only in exceptional circumstances, in which the practitioner believes that access to such records may cause serious harm the client, would an ARCS provider limit a client's access to their records, or to a portion of their records.
ARCS Practitioners who take session notes are encouraged to employ a standardized and widely-accepted documentation style, such as the Data-Assessment-Plan (D.A.P), the Data-Assessment-Response-Plan (D.A.R.P.) and the Subjective-Objective-Assessment-Plan (S.O.A.P.) note-taking styles. Many ARCS practitioners opt not to record session notes, or to transcribe very minimal and/or coded documentation, to maximize client security.
EMPOWERING
In alignment with their core mission, ARCS practitioners seek not merely to support clients, but more importantly to impart the vital skills with which they can meet and sustain their own needs and aspirations. ARCS recognizes that human relationships can be powerful models for rehabilitation; thus, ARCS practice methods and materials are specifically designed to promote clients' incremental cultivation of personal responsibility, accountability and empowerment. In fact, it is the specialization in the addiction-recovery field, coupled with several distinct and empowering practice features that collectively render the ARCS practitioner-client interaction as unique, within the interdisciplinary helping landscape.
Empowering – versus Enabling
Undoubtably, due to acute awareness of toxic enabling as a prevalent and debilitating force in addictive relationships, the ARCS practice setting and rapport involve conscientious and proactive focus on empowerment, versus enabling. Following the old parable, ARCS practitioners do not “fish” for their clients; rather, they teach clients how to bait their own hooks and cast their own lines, working with them, as they practice and hone their new skills.
ARCS practitioners diligently seek what is often subtle discernment between each clients' capabilities, strengths and gifts, set against their requirements for external resources. Furthermore, ARCS practitioners do not foster a monopoly amongst either of these forces but, rather, a prosperous equilibrium in which self-reliance and external reliance fortify one another. Through customized intervention strategies, ARCS practitioners train both addicts and their family members to differentiate between toxic enabling and healthy enabling or, rather, a measure of helpfulness that is naturally conducive to the comprehensive empowerment of its beneficiary.
Empowering – as Modeling
ARCS practitioners are cognizant that the coaching setting provides ample opportunity for clients to model new perspectives and behaviors. Modeling, or “mimicking” is a very natural way to learn. It is, in fact, the way that we incorporate and integrate new information, as children.
Since modeling is, essentially, the most innate way that we learn, it is fully expected to be a central activity in any fundamental change process. Nonetheless, ARCS practitioners must remain vigilantly aware that the instinctive drive to learn through modeling can also become confusing for clients, as it can so remarkably resemble a surrogate relationship.
Whilst counselors from myriad professional domains should and most often do receive dedicated education in the more precarious facets of practice, ARCS practitioners' specialized acuity about the addictive trait of over-dependence yields them extraordinarily adept in helping clients to experience unprecedented breakthroughs in session, while still recognizing their unrivaled position of sovereignty, in their own lives. ARCS practitioners empower clients to understand that, although the coaching environment may be productively utilized as a template for growth, the client should not mistakenly relegate the practitioner (or anyone else) to a parental or other role that would, by definition, seem or seek to excuse the the client from preeminent responsibility in their respective decisions and actions.
Empowering – ARCS Curricula
ARCS practitioners are encouraged to integrate ARCS methods and materials into coaching sessions. The ARCS Client Curriculum provides ongoing skills and education coupled with a strong focus on tangible, daily action which can collectively promote personal recovery and healing. ARCS materials can empower CARCs and their clients by enhancing continuity of information, continuity of care, efficient and effective session planning, quantifiable progress and increased participation in coaching sessions:
Module 01 - The Toolkit
Module 02 - Knowledge versus Acceptance
Module 03 - Looking at the Literature
Module 04 - The Cycle of Addiction (abridged version)
Module 05 - The Cycle of Addiction (part 1)
Module 06 - The Cycle of Addiction (part 2)
Module 07 - The Disease Concept (part 1)
Module 08 - The Disease Concept (part 2)
Module 09 - The Disease Concept (part 3)
Module 10 - Anatomy of a Relapse (part 1)
Module 11 - Anatomy of a Relapse (part 2)
Module 12 - Details of Diagnosis (part 1)
Module 13 - Details of Diagnosis (part 2)
Module 14 - Details of Diagnosis (part 3)
Module 15 - History Lesson (part 1)
Module 16 - History Lesson (part 2)
Module 17 - Addiction as a "Handicap"
Module 18 - Case Study (part 1)
Module 19 - Case Study (part 2)
Module 20 - Case Study (part 3)
Module 21 - Case Study (part 4)
Module 22 - Case Study (part 5)
Module 23 - Case Study (part 6)
Module 24 - Case Study (part 7)
Module 25 - Case Study (part 8)
Module 26 - Case Study (part 9)
Module 27 - Personal Faith in the Healing Process (part 1)
Module 28 - Personal Faith in the Healing Process (part 2)
Module 29 - Personal Faith in the Healing Process (part 3)
Module 30 - Personal Faith in the Healing Process (part 4)
Module 31 - Spiritual Warfare
Module 32 - Behavioral Addiction (part 1)
Module 33 - Behavioral Addiction (part 2)
Module 34 - Behavioral Addiction (part 3)
Module 35 - Introduction to Counseling
Module 36 - Developmental Stages
Module 37 - PTSD (part 1)
Module 38 - PTSD (part 2)
Module 39 - PTSD (part 3)
Module 40 - Internal Mechanics (part 1)
Module 41 - Internal Mechanics (part 2)
Module 42 -Internal Mechanics (part 3)
Module 43 - Internal Mechanics (part 4)
Module 44 - Boundaries (part 1)
Module 45 - Boundaries (part 2)
Module 46 - Q&A (part 1)
Module 47 - Q&A (part 2)
Module 48 - Q&A (part 3)
Module 49 - Inner Child Practicum (part 1)
Module 50 - Inner Child Practicum (part 2)
Module 51 - Inner Child Practicum (part 3)
Module 52 - Inner Child Practicum (part 4)
Module 53 - Accountability (part 1)
Module 54 - Accountability (part 2)
Module 55 - Accountability (part 3)
Module 56 - Accountability (part 3.1)
Module 57 - Accountability (part 3.2)
Module 58 - Accountability (part 3.3)
Module 59 - Accountability (part 3.4)
Module 60 - Accountability (part 3.5)
Module 61 - Accountability (part 3.6)
Module 62 - Accountability (part 3.7)
Module 63 - Accountability (part 3.8)
Module 64 - Accountability (part 4.1)
Module 65 - Accountability (part 4.2)
Module 66 - Accountability (part 4.3)
Module 67 - Accountability (part 4.4)
Module 68 - Accountability (part 5)
Module 69 - Rules of Disclosure
Module 70 - The Power of Action
Module 71 - How to Change (part 1)
Module 72 - How to Change (part 2)
Module 73 - How to Change (part 3)
Module 74 - Maintenance (part 1)
Module 75 - Maintenance (part 2)
Authorized CARCs may offer their private clients (i.e. individual, couples and related group private session clients, only) access to The ARCS Client Video-Workbook Curriculum, through independent portal registration with ARCS.
Authorized CARCs may offer their private clients (i.e. individual, couples and related group private session clients, only) access to The ARCS Student Video-Workbook Curriculum, on a case-by-case basis, as approved by the NBARP.
Authorized CARCs may offer their unrelated group clients the following 14 video-workbook lessons from the Client Curriculum:
Module 01 - The Toolkit
Module 02 - Knowledge versus Acceptance
Module 03 - Looking at the Literature
Module 04 - The Cycle of Addiction (abridged version)
Module 18 - Case Study (part 1)
Module 19 - Case Study (part 1)
Module 20 - Case Study (part 2)
Module 21 - Case Study (part 3)
Module 22 - Case Study (part 4)
Module 23 - Case Study (part 5)
Module 24 - Case Study (part 6)
Module 25 - Case Study (part 7)
Module 26 - Case Study (part 8)
Module 27 - Case Study (part 9)
Module 40 - PTSD (part 3)
ARCS practitioners are EXPRESSLY PROHIBITED from acquiring or providing independent access to the ARCS Client and Student Curricula. In short, the only way in which both CARCs the general public can access the ARCS Client and Student Video-Workbook Curricula is by individually registering with ARCS through their online portal and, furthermore, by adhering to stipulations including but not limited to the following:
1. Participating clients must attend consistent weekly coaching sessions, with a participating CARC.
2. Participating CARCs must attend weekly ARCS Alumni Groups, with an NBARP-certified ARCS Professor.
3. Participating CARCs and clients must each be formally registered through the online ARCS Portal.
4. Participating Student-Curriculum clients must be pre-approved for certification eligibility, by the NBARP.
This restriction serves the mutual benefit of all parties:
1.Participating clients are only able to access ARCS video-workbook lessons, if attending consistent weekly coaching sessions with their designated CARC.
2. CARCs secure their collective exclusivity, as the only coaching-field professionals with access to ARCS video-workbook lessons.
3. The NBARP and ARCS ensure that CARCs get the professional support that they need.
4. The NBARP and ARCS ensures that CARCs are overseeing client access to ARCS copyrighted video-workbook content.
COMPETENT
ARCS practitioners should be measurably proficient in the performance of their professional duties. Furthermore, they should provide coaching services and represent themselves as qualified only within the parameters of their education, training and certification, professional consultation received, or other relevant experience. ARCS practitioners should operate only within their areas of expertise and are required to both attain and maintain valid NBARP-certification status, in order to perform addiction-recovery coaching sessions and any other related activities.
Competent – through Professional Development
ARCS practitioners should bolster their expertise through a viable protocol of ongoing professional development. They should regularly review all available literature, resources and correspondence regarding practice methods and professional ethics.
ARCS practitioners should strive to steadily increase their practical insight and skills, staying updated with new information and innovation within the professional helping realm, generally, and the addiction-recovery specialization, specifically. When reviewing new techniques, practitioners should apply professional diligence and discernment, critically examining them and integrating only modalities that demonstrate empirical efficacy. Ultimately, ARCS practitioners should advertise and offer only services for which they have received appropriate, professional training.
Competent – as Interdisciplinary
ARCS practitioners should consider themselves part of an interdisciplinary collective of both professional and layperson colleagues who oft times specialize in the rehabilitation of addicts and their family members, including but not limited to psychiatrists and other physicians, treatment center staff, transitional housing owners and managers, and 12-step recovery sponsors and members. ARCS practitioners should cooperate with internal ARCS colleagues and with colleagues from other disciplines when such alliances serve the well-being of clients.
ARCS practitioners should treat colleagues respectfully, encouraging productive collaboration on behalf of clients. When working in conjunction with colleagues, professional and ethical obligations of the collective effort and of each involved individual should be clearly delineated.
ARCS practitioners should increase the value of interdisciplinary interaction, by drawing upon their specialized ARCS training and field expertise. Furthermore, practitioners should stay apprised of colleagues' inherent strengths and areas of aptitude, that they may be able to aptly and accurately attest to colleagues' qualifications.
Competent – as Conscientious
ARCS practitioners should constantly seek and act to discourage, prevent and rectify the unauthorized and unqualified practice of addiction-recovery coaching, as well as of all other related, similar and corresponding interdisciplinary services. Practitioners are charged with the duty of scrutinizing not only the conduct of colleagues, but also their very own conduct, to preclude any such unauthorized and unqualified activity.
ARCS practitioners should not operate in any professional function for which they have not received all applicable instruction and endorsement. Furthermore, ARCS practitioners are not authorized to identify or function as a CARC unless they have acquired and maintained all relevant training, certification and sanctions. Finally, ARCS practitioners should not allow personal issues, including but not limited to psychosocial distress, legal issues, substance abuse, or mental health difficulties to in any way disrupt their professional performance or compromise their professional obligations.
The NBARP and ARCS applaud and support ARCS practitioners who seek help if in crisis, thereby responsibly preventing professional, ethical or other violations.
In the event that an ARCS practitioner concretely determines or even merely suspects that they may be in jeopardy of or involved in any form of unauthorized, unqualified, disrupted, compromised or otherwise incompetent practice, they must promptly take the following measures:
1. contact their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor, immediately.
2. work intensively with their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor and any other qualified professionals, to identify and take urgent preventative and/or remedial actions, including but not limited to the following:
(a) adjustments in workload
(b) partial, full, temporary or permanent transfer of clients, with proper referral and transfer
(c) termination of coaching-client relationship, with proper referral and transfer of client
(d) termination of or sabbatical from practice
(e) forthright disclosure of credentials, certifications and qualifications
(f) additional training
(g) any additional actions required to protect clients and others
3. If the ARCS practitioner fails to comply with all prescribed measures, they risk stringent remedial action being enforced upon them by all appropriate professional organizations and regulatory bodies, including but not limited to The NBARP, ARCS and all relevant national, state, local, public and private entities.
In the event that an ARCS practitioner concretely determines or even merely suspects that a colleague may be in jeopardy of or involved in any form of unauthorized, unqualified, disrupted, compromised or otherwise incompetent practice, they must promptly take the following measures:
1. contact their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor, immediately.
2. work intensively with their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor, to assess accurately and intervene effectively.
3. Work in conjunction with their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor and any other qualified professionals to encourage and assist the colleague to take urgent preventative and/or remedial actions, including but not limited to the following:
(a) adjustments in workload
(b) partial, full, temporary or permanent transfer of clients, with proper referral
(c) termination of coaching-client relationship, with proper referral and transfer of client
(d) termination of or sabbatical from practice
(e) forthright disclosure of credentials, certifications and qualifications
(f) additional training
(g) any additional actions required to protect clients and others
5. If the colleague fails to comply with all prescribed measures, the ARCS practitioner and their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor and any other qualified professionals should immediately notify all appropriate professional organizations and regulatory bodies, including but not limited to The NBARP, ARCS and all relevant national, state, local, public and private entities.
The NBARP and ARCS offer financial compensation for any reports unauthorized, unqualified, disrupted, compromised or otherwise incompetent practice that lead to criminal or civil conviction.
Report concerns about unauthorized, unqualified, disrupted, compromised or otherwise incompetent practice, at one or both of the following:
legaldepartment@arcstofreedom.com
certificationreviewboard@nbarp.org
RESPONSIBLE
ARCS practitioners' choices and conduct should be consistent not only with the letter of this code, but also with its spirit. Although client relationships hold superior import under this code, practitioners should nonetheless espouse the basic principles, herein, in all of their interactions.
ARCS practitioners' professional standards should result from their personal commitment to be of sound character; thus, they should behave responsibly, in all roles and to all parties, both on and off of official duty. Essentially, their practice ethic should both fulfill and transcend the realm of client interest, extending also to personal, familial, social, societal and addendum professional relationships.
Responsible – to the Greater Society
ARCS practitioners should promote the development of multi-cultural diversity and appreciation, fair resource allocation, respect, protection and provision for all people, with particular focus upon the needs of oppressed and exploited groups, generally, and substance and behavioral addicts, specifically.
Responsible – to the NBARP, ARCS and the Coaching Field
ARCS practitioners should aspire to contribute to the cumulative knowledge and enduring advancement of addiction-recovery coaching, as a field. Practitioners should, in their words, deeds and character, reinforce the highest practice standards and ethics. They should protect the integrity of the ARCS tenets and mission, through participation in activities that promote appreciation of the field, through adroit demonstration of their professional duties, through qualified consultation with their colleagues, and through membership in and collaboration with The NBARP.
ARCS practitioners should clearly distinguish between their role as a private individual and as a representative of the addiction-recovery coaching field, as a whole, or of a professional addiction-recovery coaching organization, such as ARCS or The NBARP. Furthermore, practitioners who claim to speak on behalf of ARCS or The NBARP can do so only with each organization's official, written authorization.
ARCS practitioners should fairly acknowledge the original works and contributions of colleagues who are advancing the addiction-recovery coaching field, through research, study and publishing. All ARCS practitioners are encouraged to publish field-related literature; however, such authors will be required to authenticate their material, asserting credit only for original works that they have performed or created, or for portions of original works to which they have contributed.
All ARCS Student Curriculum Content, ARCS Client Curriculum Content, ARCS Websites, ARCS Content, and ARCS Services (as defined in ARCS Policies) are protected by the United States and international copyright, trademark, patent, trade secret and other intellectual property and proprietary laws. Any misuse or misappropriation of any portion of such Websites, Content or Services (as defined in ARCS Policies), including but not limited to failure to diligently protect the integrity, security and exclusivity of such Websites, Content and Services as a commissioned and/or NBARP-certified ARCS practitioner will be considered both a civil breach of contract and a criminally negligent act and will be prosecuted in both courts, at the expense of the defendant, vigorously and to the fullest extent of reparations and satisfaction entitled by the law. For more information on ARCS copyrights read ARCS Policies.
The NBARP and ARCS offer financial compensation for any reports of copyright or intellectual property infringement, misconduct, misuse or misappropriation that lead to criminal or civil conviction.
Report concerns about copyright or intellectual property infringement, misconduct, misuse or misappropriation, at or both of the following:
legaldepartment@arcstofreedom.com
certificationreviewboard@nbarp.org
Responsible – to Employers & Affiliates
Although NBARP-certification applies specifically to the function of addiction-recovery coaching, many third-party agencies and organizations have determined that the extensive ARCS Student Curriculum prepares graduates for employment in a vast range of positions. An ARCS practitioner should accept employment based solely on their existing competence or their ability to professionally acquire the requisite competence.
An ARCS practitioner should clarify their professional and ethical obligations with all third-party agencies and organizations with which they are affiliated or by which they may be employed. Furthermore, ARCS practitioners should always act to promote responsible and ethical practices on the part of third-party agencies and organizations with which they are affiliated an by which they may be employed. Finally, An ARCS practitioner should follow the stipulations of their employer and fulfill the duties of their position, so long as such does not in any way conflict with the tenets of this code.
Responsible – to Colleagues
An ARCS practitioner should clarify their professional and ethical obligations with all colleagues with whom they are affiliated. Furthermore, ARCS practitioners should always act to promote responsible and ethical practices on the part of colleagues with whom they are affiliated.
Responsible – to Clients
In concert with the ARCS tenets and mission, ARCS practitioners are responsible to provide efficacy, responsiveness, continuity and security of services, on behalf of their clients.
Efficacy
ARCS practitioners have a responsibility to establish and maintain a protocol of self-care that extends beyond the mere personal realm and well into the professional domain, serving as both an example of healthful living and an assurance of practitioner efficacy. Congruent with this endeavor, ARCS practitioners should be inclined toward participating in ongoing self-examination, self-interrogation and the general pursuit of self-awareness.
While ARCS practitioners might sometimes seek sporadic or specified professional consultation whenever it is in the best interest of their clients, it is only each practitioner's commitment to ongoing weekly consultation with a qualified Designated Professional Advisor that can, to the greatest degree possible, consistently affirm and reaffirm their sustained maintenance of self-care rituals, their capacity to engage objectively, their ongoing growth in interdisciplinary skill, their successful evasion of the more precarious pitfalls of practice, and their steadfast adherence to this code.
Similar to many of their recommendations to clients and, thereby, aligned with the axiom of teaching by example, ARCS practitioners are expected to cultivate and maintain a relationship with a Designated Professional Advisor, with whom they confer on a weekly basis.
CARCs must choose a Designated Professional Advisor that is designated by one of the following professional credentials:
1. ARCS Professors
2. Masters-Level Counselor
Responsiveness
Particularly due to the multi-faceted nature of any successful addiction intervention, ARCS practitioners should continuously curate an ongoing listing of providers in their area, the services of which may be of value to their clients and may or may not work in direct conjunction with addiction-recovery coaching services.
CARCs must develop a Resource Notebook for their respective practice. ARCS practitioners should maintain this comprehensive, diverse, relevant and detailed record of service providers in their region. This ensures, to the greatest degree possible, that CARCs retain the ongoing capability to effectively refer and transfer clients to comparable and other service providers, as needed.
Continuity
ARCS practitioners must refer, transfer and/or terminate services to and professional relationships with clients, whether to supplemental or alternate and comparable services providers, whenever doing so favors clients' needs and interests, including but not limited to the following circumstances:
1. when the practitioner assesses that such services and relationships are no longer required, by a client.
2. when the practitioner assesses that their respective services are not demonstrating adequate effectiveness or producing sufficient progress with a client and, thus, that alternate or supplemental services are required.
3. when other professionals’ specialized expertise is required to better or fully meet a client's needs.
4. when a practitioner has been coaching a client through their employment with a third-party agency or organization, and the practitioner will be leaving the employment setting.
5. when clients are not paying an overdue balance, only if ALL of the following terms have been satisfied:
(a) all financial and contractual agreements have been reviewed and clarified with the client,
(b) all consequences of continued non-payment have been reviewed and clarified with the client,
(c) the client does not in any way pose an imminent threat to self or others.
6. upon client request.
When an individual who is already receiving addiction-recovery coaching services or any similar services from another agency or colleague contacts an ARCS practitioner for services, the practitioner should proceed with cautious concern for the potential client and professional respect for the agency or colleague, thoroughly exploring with the potential client their reasons for wanting to transfer, all possible challenges and risks involved in transfer and whether or not consultation with their current service provider would be in their best interests.
7. In the event of possible relocation, illness, disability, death or other unavailability.
In preparation for any possible unforeseen events and circumstances, ARCS practitioners are responsible to arrange uninterrupted continuity of service for their clients, with a trusted colleague.
ARCS practitioners are prohibited from giving or receiving payment for any referral.
ARCS practitioners must adhere to the following guidelines, to implement responsible referral, transfer and/or termination of services to and professional relationships with clients:
1. do so timely and orderly fashion
2. notify clients promptly
3. assist in arranging for continuation of services:
(a) apprise clients of the benefits and risks involved in service continuation and cessation,
(b) inform clients of appropriate options for service continuation,
(c) encourage client collaboration, consider client needs and respect client preferences when planning for continuation of services.
4. request/attain client consent to disclose all pertinent client and session information to the new service provider
5. take precautionary measures to avoid any protocol that may cause an adverse reaction in clients who still need services, including but not limited to the abandonment or perceived abandonment of a client.
Practitioners will bear the full burden of defending any abrupt withdrawal of services.
Security
For the security of both clients and practitioners, The NBARP and ARCS require that all actively practicing CARCs acquire and maintain professional liability insurance.
FIDUCIARY
[4]Fiduciary
(adjective)
1. aboveboard; authentic; ethical; honest; reliable; trustworthy; unquestionable.
2. involving trust, especially regarding the relationship between a trustee and a beneficiary.
3. of, relating to, or involving a confidence or trust, between a customer and a professional.
4. holding in trust.
5. depending on public confidence for value or currency.
(noun)
a trustee; an advocate; a guardian.
The word “fiduciary” is derived from the Latin word “fiducia”, meaning “trust”. A fiduciary relationship is one in which one person places complete confidence in another, in regard to a particular transaction, set of transactions, or general affairs. For example, the ARCS practitioner-client relationship is a fiduciary relationship in which one person, the client (also legally termed the "beneficiary") places complete confidence in another, the ARCS practitioner (also legally termed the "fiduciary"), regarding addiction-recovery coaching services and sessions.
The ARCS practitioner-client relationship is a fiduciary relationship in which the practitioner possesses a disproportionately large amount of power, due to not only to their training and expertise but, even more so to their role of objectivity within the coaching context and setting; thus, they bear commensurate professional and ethical obligation to act in the best interest of their clients. ARCS practitioners are required to match their clients' complete trust and vulnerability with corresponding trustworthiness, good faith and irreproachable honesty.
The ARCS practitioner-client relationship is a non-reciprocal relationship in which the practitioner holds substantially more power and responsibility than does the client and through which the practitioner seeks to meet the needs of the client at the absolute exclusion of any “reciprocity”, or comparable return, outside of fair, reasonable and mutually-agreed upon fees for services rendered. This can often be confusing, due to multiple factors including but not limited to the collaborative and dynamic aspects of session, the role and power distortions inherent in addictive mentality, and the potential for both shared demographic traits and life experiences amongst practitioners and clients. Nevertheless and unequivocally, ARCS practitioners are solely, fully and legally accountable to abide by all professional and ethical standards required in the non-reciprocal, fiduciary ARCS practitioner-client relationship, as set forth in this code.
ARCS practitioners should consider it their professional, ethical and moral imperative to confer weekly with their Designated Professional Advisor, if for no other reason than for the express purpose of continuously clarifying their professional, ethical and moral obligations in the non-reciprocal, fiduciary ARCS practitioner-client relationship.
The ARCS Professional Practice Code, in its entirety, delineates the minimal professional standards, ethics, principles and conduct required to protect clients within the non-reciprocal, fiduciary ARCS practitioner-client relationship and, thus, to achieve the ARCS mission. Such protective measures include but are not limited to the following:
ARCS practitioners do NOT exploit or take unfair advantage.
1. ARCS practitioners do NOT in any way exploit clients, potential clients, colleagues or others.
2. ARCS practitioners do NOT in any way prey upon the respective vulnerabilities of clients.
3. ARCS practitioners do NOT in any way misuse their authority to manipulate or coerce clients.
4. ARCS practitioners do NOT unduly solicit or in any way pursue clients or potential clients.
5. An ARCS practitioner do NOT in any way take advantage of their relationships with clients, potential clients, colleagues or others to advance their personal, political, religious, social, financial, business or other interests.
ARCS practitioners do NOT perpetrate written or verbal misconduct.
ARCS practitioners do NOT employ derogatory language to or about clients, potential clients, colleagues or others, including but not limited to gratuitous negative criticism or discriminatory remarks.
ARCS practitioners do NOT perpetrate physical misconduct.
1. ARCS practitioners are solely and fully responsible for establishing and maintaining appropriate physical boundaries in the practitioner-client relationship.
2. ARCS practitioners are solely and fully responsible for helping clients and potential clients to understand and comply with appropriate physical boundaries in the practitioner-client relationship.
3.ARCS practitioners do NOT engage in inappropriately or excessively aggressive physical contact with clients or potential clients, such as shaking or pushing.
4. ARCS practitioners do NOT engage in inappropriately or excessively intimate physical contact with clients or potential clients, such as cradling or caressing.
ARCS practitioners who engage in appropriate physical contact with clients or potential clients (such as a handshake, an encouraging pat or a reassuring hug) are responsible to ensure that such contact is governed by clearly communicated, mutually acceptable and culturally sensitive boundaries.
ARCS practitioners do NOT perpetrate sexual misconduct.
1. ARCS practitioners do NOT sexually harass clients, potential clients, colleagues or others, in any way, including but not limited to sexual overtures, sexual solicitation, sexual advances, sexual innuendo, requests for sexual favors or any other inappropriate verbal, physical or other conduct of a a sexual nature.
2. ARCS practitioners do NOT engage in sexual activities or conduct of any kind, with current clients or former clients, whether seemingly “consensual” or coerced.
Due to the non-reciprocal and fiduciary nature of the practitioner-client relationship, as well as the practitioner's disproportionate authority within such relationship, neither current nor former clients have the ability to consent to intimate contact as would peers in a relationship with an equitable distribution of power.
3. ARCS practitioners do NOT engage in any sexual activities or conduct of any kind, with current or former trainees, students, pupils, mentees or with any other recipients of their consultation.
4. ARCS practitioners do NOT engage in sexual activities or conduct of any kind, with a colleague, when to do so would create a real or potential conflict of interest.
ARCS practitioners engaged in or anticipating engagement in sexual activities or conduct of any kind, with a colleague, should terminate and transfer professional duties to avoid a conflict of interest, as necessary.
5. ARCS practitioners do NOT engage in sexual activities or conduct of any kind, with relatives or close friends of a client, if such interaction in any way risks the exploitation, traumatization or endangerment of the client.
(a) In the event that an ARCS practitioner does engage in sexual activities or conduct of any kind, with relatives or close friends of a client, they should do so with client consent.
(b) In the event that an ARCS practitioner does engage in sexual activities or conduct of any kind, with relatives or close friends of a client, they should immediately terminate the practitioner-client relationship, with proper referral of the client to comparable services.
6. ARCS practitioners do NOT provide addiction-recovery coaching services to persons with whom they are or have formerly engaged in a romantic, sexual or other close relationship.
In the event that an ARCS practitioner concretely determines or even merely suspects that they may be in jeopardy of or involved in any form of unethical conduct, they must IMMEDIATELY take the following measures:
1. contact their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor, immediately.
2. take IMMEDIATE preventative and/or remedial actions, including but not limited to the following:
(a) adjustments in workload
(b) partial, full, temporary or permanent transfer of clients, with proper referral and transfer
(c) termination of coaching-client relationship, with proper referral and transfer of client
(d) termination of or sabbatical from practice
(e) forthright disclosure of credentials, certifications and qualifications
(f) additional training
(g) any additional actions required to protect clients and others
3. If the ARCS practitioner fails to comply with all prescribed measures, they risk stringent remedial action being enforced upon them by all appropriate professional organizations and regulatory bodies, including but not limited to The NBARP, ARCS and all relevant national, state, local, public and private entities.
In the event that an ARCS practitioner concretely determines or even merely suspects that a colleague may be in jeopardy of or involved in any form of unethical conduct, they must IMMEDIATELY take the following measures:
1. contact their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor, immediately.
2. work intensively with their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor, to assess accurately and intervene effectively.
3. Work in conjunction with their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor and any other qualified professionals to encourage and assist the colleague to take urgent preventative and/or remedial actions, including but not limited to the following:
(a) adjustments in workload
(b) partial, full, temporary or permanent transfer of clients, with proper referral
(c) termination of coaching-client relationship, with proper referral and transfer of client
(d) termination of or sabbatical from practice
(e) forthright disclosure of credentials, certifications and qualifications
(f) additional training
(g) any additional actions required to protect clients and others
5. If the colleague fails to comply with all prescribed measures, the ARCS practitioner and their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor and any other qualified professionals should immediately notify all appropriate professional organizations and regulatory bodies, including but not limited to The NBARP, ARCS and all relevant national, state, local, public and private entities.
ARCS practitioners are solely, fully and legally responsible to immediately terminate the practitioner-client relationship and to promptly facilitate the referral and transfer of such client to a comparable service provider, if at any time or for any reason, the practitioner concretely determines or even merely suspects that they may be in any way incapable of fully adhering to the professional and ethical standards set forth in this code.
This Professional Practice Code cannot guarantee ethical behavior. ARCS practitioners' ethical conduct should naturally extend from their personal values and their desire to be of maximum service to their clients.
ARCS practitioners should maintain constant awareness of and allegiance to the ARCS mission, always acting to discourage, prevent and correct unethical behavior. They should be well versed in the guidelines, requirements and protocols for both assessing and addressing ethical complaints and violations in their respective practice jurisdictions, including but not limited to those also established by professional organizations, regulatory bodies and, herein, by The NBARP and ARCS.
ARCS practitioners and, more specifically, CARCs are independently operating entities and are solely, fully and legally responsible to follow the ethical and other practice guidelines, requirements and protocols in their respective practice jurisdictions, including but not limited to those also established by professional organizations, regulatory bodies and, herein, by The NBARP and ARCS.
The NBARP and ARCS applaud and support ARCS practitioners who seek help if in crisis, thereby responsibly preventing professional, ethical or other violations.
The NBARP and ARCS offer financial compensation for any reports of unethical, unauthorized, unqualified, disrupted, compromised or otherwise incompetent practice that lead to criminal or civil conviction.
Report concerns about unethical, unauthorized, unqualified, disrupted, compromised or otherwise incompetent practice, at one or both of the following:
legaldepartment@arcstofreedom.com
certificationreviewboard@nbarp.org
Footnotes
[1] "ARCS practitioner" and/or "ARCS practitioners" is a term utilized within this code to refer to any and all CARCs, ARCS coaches, ARCS administrators, ARCS professors, ARCS trainers and ARCS students, in their collective entirety.
[2] NBARP Certification Board Publication 14.1: A Designated Professional Advisor is defined as an NBARP-Certified Professor or a Masters-Level Counselor.
NBARP Certification Board Publication 14.2: All CARCs are required to choose and confer weekly with a Designated Professional Advisor.
[3] The NBARP utilizes the National Association of Social Workers (NASW) Code of Ethics as a "frame of reference" for this Professional Practice Code (NASW Code of Ethics, Purpose of the NASW Code of Ethics, page 3).
[4] http://Merriam-webster.com/dictionary/fiduciary
http://dictionary.reference.com/browse/fiduciary
http://dictionary.law.com/Default.aspx?selected=745
http://legal-dictionary.thefreedictionary.com/fiduciary
This version of the NBARP Professional Practice Code has been specifically adapted for use by ARCS Students and Clients.
LAST REVISED: December 03, 2018
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“Subscription Term” - means the period of time that a Subscriber may utilize the applicable portion of the Subscription Website.
“Subscription Website” - means the applicable portion of the Website (i.e., Premium Content or Standard Content or any portion thereof), that is available only to a Subscriber.
“Virus” means any item or device (including any software, code, file or program) which is designed to prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any program or data, including the reliability of any program or data (whether by re-arranging, altering or erasing the program or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices.
“Site”, “Sites”, “Website” or “Websites”- means all Content (defined above), information, concepts, program interfaces, structures, functionality, computer code, published materials, electronic documents, graphic files and other technology inherent in the entirety of all arcstofreedom.com and arcstofreedom.org domain and subdomain public websites, all arcstofreedom.com and arcstofreedom.org domain and subdomain subscription websites, the arcstofreedom.com website located at http://www.arcstofreedom.com, the students.arcstofreedom.com website located at http://students.arcstofreedom.com, and any and all other websites located within the arcstofreedom.com and arcstofreedom.org domains and subdomains including both public and subscription websites, and any and all arcstofreedom.com and arcstofreedom.org domain and subdomain mobile applications (or such other web address notified by the Company to Subscribers at any time).
(2) INFORMATION ABOUT THE COMPANY.
ARCS LLC is a Wyoming corporation headquartered at 1095 Sugar View Drive, Suite 1599, Sheridan, WY 82801.
(3) SUBSCRIBER WARRANTIES, RIGHTS, REPRESENTATIONS, RESTRICTIONS, AND OBLIGATIONS.
Subject to these Terms of Service, Subscriber will be granted a limited, non-exclusive, revocable, non-transferable, and non-sublicenseable right to access that portion of the Subscription Website applicable to the Subscription type. By agreeing to grant such access, the Company does not obligate itself to maintain the Website, or to maintain it in its present form. The Company may upgrade, modify, change or enhance the Services and convert a Subscriber to a new version thereof at any time in its sole discretion, to the extent that this is not detrimental to Subscriber’s use of the Services and on reasonable prior notice to Subscriber (unless the change is of critical business importance or outside the Company’s control, in which case the Company will explain the reason for the changes as soon as is reasonably practicable), and such notices to Subscriber to inform of changes to the Website or other matters of importance may be broadcast through the Website and shall constitute notice to Subscriber to the extent permitted by applicable law.
Subscriber agrees to abide by any rules or regulations that the Company publishes with respect to conduct of Subscribers and other users of the Website, which rules and regulations are hereby incorporated into these Terms of Service by this reference. The Company reserves the right to deny a Subscriber access to the Subscription Website if, in the Company’s sole discretion, Subscriber has failed to abide by these Terms of Service or appear likely to do so.
• Subscriber accepts that the Company in its sole discretion may, but has no obligation to, monitor the Services or any portion thereof, and/or to oversee compliance with these Terms of Service.
• Subscriber promises, acknowledges, and agrees that:
- Access privileges may not be transferred to any third-parties;
- It will not access, store, distribute or transmit any Viruses;
- It will comply with all applicable laws and regulations with respect to use of the Services;
- It will not rent, lease, sublicense, sell, re-sell, distribute, transfer, copy, claim or modify the Services or any component thereof;
- It will not translate, decompile, or create or attempt to create, by reverse engineering or otherwise, the source code from the object code made available hereunder;
- It will not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit the Services or any portion thereof;
- It will not delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Website or contained in the Services;
- It is solely responsible for acquiring, installing, operating and maintaining the hardware and software environment, network connections, and telecommunication links, necessary to access and use the Services;
- It will not use the Services in any manner, or in connection with any content, data, hardware, software or other materials that infringes upon or violates any patent, copyright, trade secret, trademark, or other intellectual property right of any third party, or that constitutes a defamation, libel, invasion of privacy, or violation of any right of publicity or other third party right, or that is threatening, harassing or malicious.
(4) AVAILABILITY OF WEBSITE.
Subscriber recognizes that the traffic of data through the Internet may cause delays during access of information from the Website and accordingly, it shall not hold the Company liable for delays that are ordinary in the course or lesson of Internet use. Subscriber further acknowledges and accepts that the Website will not be available on a continual twenty-four hour basis due to such delays, or delays caused by the Company's upgrading, modification, or standard maintenance of the Website.
(5) INTELLECTUAL PROPERTY RIGHTS.
The Services are owned by the Company, its authors, its licensors or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
No right, title or interest in or to the Services or any portion thereof, is transferred to any Subscriber and all rights not expressly granted herein, are reserved by the Company.
The Company name, the Company logo, and all related names, logos, product and service names, designs and slogans are to be considered trademarks of the Company or its affiliates or licensors. Subscriber may not use such marks without the express written and notarized permission of the Company. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.
(6) COMPANY OBLIGATIONS.
The Company will use commercially reasonable efforts to enable the Services to be accessible, except for scheduled maintenance and required repairs, and except for any interruption due to causes beyond the reasonable control of, or not reasonably foreseeable by the Company, including, but not limited to, any Force Majeure Event (as defined below). The foregoing undertaking shall not apply to the extent of any non-conformance caused by use of the Services contrary to the Company's instructions, or modification or alteration of the Services by any party other than the Company.
(7) FEES AND PAYMENT.
Subscription Fees - Subscriber agrees to pay the appropriate fee corresponding to the particular Services that it wishes to access for the applicable Subscription Term (“Subscription Fee”). The Company reserves the right to change the Subscription Fee with respect to a Renewal Term, at any time, with or without prior written notification. Unless otherwise expressly stated, all fees are non-cancelable and non-refundable.
Initial Free Trial - If Subscriber cancels an Initial Free Trial before it expires, Subscriber’s credit/debit card will not be charged. If Subscriber does not cancel before expiration of the Initial Free Trial, Subscriber will automatically be enrolled in the subscription level corresponding with the Initial Free Trial, and Subscriber’s credit/debit card will be billed accordingly.
Payment Details - Recurring charges are billed in advance of service. Subscriber agrees to provide the Company with valid, up-to-date and complete debit/credit card, contact and billing details. Subscriber further authorizes the Company to bill such debit/credit card on the Effective Date (and corresponding Renewal Dates, if appropriate) for the Subscription Fee due for the Subscription Term (and Renewal Term). If, for any reason, Subscriber’s credit/debit card company refuses to pay the amount billed for the Services, Subscriber agrees that Company may, at its option, suspend or terminate Subscriber’s subscription to the Services and require Subscriber to pay the overdue amount by other means acceptable to the Company. Company may charge a fee for reinstatement of suspended or terminated accounts. Subscriber agrees that until its subscription to the Services is properly terminated, it will continue to accrue charges for which it remains responsible, even if it does not use the Services. In the event legal action is necessary to collect on balances due, Subscriber agrees to reimburse the Company for all expenses incurred to recover sums due, including attorney fees and other legal expenses. Unless otherwise expressly stated, all fees are stated in United States dollars.
Taxes - Subscriber is responsible for all applicable sales, use, transfer or other taxes and all duties, whether international, national, state, or local, however designated, which are levied or imposed by reason of the transaction contemplated hereby, excluding, however, income taxes on profits which may be levied against the Company.
(8) TERM AND TERMINATION.
Term:
• General Subscription - Subscriber may subscribe to the Services for the applicable term of the specific Subscription commencing on the Effective Date (“Initial Term”). Thereafter, the Subscription will renew automatically on the corresponding anniversary date (“Renewal Date”) of the Effective Date (each a “Renewal Term”, and collectively with the Initial Term, the “Subscription Term”), until Subscriber notifies Company of its intention not to renew prior to the end of the then-current term.
Effect of Termination: Subscriber will have no further rights to access the Subscription Website. Termination will not affect the rights or liabilities of either party that accrued prior to termination.
Individual Subscriptions Termination (applicable only to residents of a member country within the European Union): If you are an Individual Subscriber who is a resident of a European Union member country, then in addition to any other rights under these Terms of Service, you may cancel any Subscription for any reason during the fourteen (14) day period from the Effective Date by sending written notice to the Company at Notification@arcstofreedom.com. If you do so, and with respect to any paying Subscription, Company may, but is not obligated to, charge you a proportionate amount of the Subscription Fee for the part of the Subscription that you have used.
Although the Website is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Website are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. ARCS LLC reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Website is void where prohibited. All features, products, Content and Services available on the Websites are EXPRESSLY PROHIBITED FOR ACCESS OR USE OUTSIDE OF THE UNITED STATES. If you choose to access the Sites from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws. If you choose to access the Sites from outside the United States, you are in breach of the Company's Policies.
(9) CONFIDENTIALITY.
Subscriber agrees to maintain the confidentiality of the Company’s Confidential Information. For the purposes of these Terms of Service, the term “Confidential Information” means all portions of the Services, including but not limited to, the Subscription Website.
(10) THIRD PARTY LINKS OR INFORMATION.
This Website may contain links to other websites that are not operated by or related to Company. Company is not responsible for the content, accuracy or opinions expressed in such third party websites, and does not investigate, monitor, or check these websites for accuracy or completeness. The inclusion of any linked website on this Website does not imply approval or endorsement of the linked website by Company. A Subscriber that leaves this Website to access these third-party sites does so at its own risk.
(11) DISCLAIMERS OF STATEMENTS/WARRANTIES.
SUBSCRIBER’S USE OF THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES IS AT ITS OWN RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY STATEMENTS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY STATEMENT, WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY PROMISES THAT THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR ANY PORTION THEREOF, WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET SUBSCRIBER’S NEEDS OR EXPECTATIONS. COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. NO VERBAL OR WRITTEN REPRESENTATIONS, INFORMATION OR ADVICE GIVEN BY COMPANY OR ITS AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
(12) LIMITATION OF LIABILITY.
SECTION 12 (a) APPLIES TO MULTI-USER SUBSCRIBERS:
(a) IN NO EVENT SHALL COMPANY, ITS AGENTS, ITS OFFICERS, ITS DIRECTORS, ITS OWNERS, ITS REPRESENTATIVES, ITS EMPLOYEES, ITS AFFILIATES, ITS SUPPLIERS, ITS AUTHORS OR ITS LICENSORS BE LIABLE TO SUBSCRIBER OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, LOSS OF DATA, OR LOSS OF PROFITS, WHETHER OR NOT COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICES OR OF ANY WEB SITE REFERENCED OR LINKED TO FROM THE SERVICES. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THE FOREGOING, SUBSCRIBER’S EXCLUSIVE REMEDY AND COMPANY’S ENTIRE LIABILITY, IF ANY, FOR ANY CLAIMS ARISING OUT OF THESE TERMS OF SERVICE, SHALL BE LIMITED TO THE LESSER OF (I) THE AMOUNT PAID BY SUBSCRIBER TO COMPANY IN SUBSCRIPTION FEES DURING THE TWO (2) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM OR ACTION AROSE OR (II) TWO HUNDRED DOLLARS ($200), REGARDLESS OF WHETHER THE CLAIM OR ACTION IS BASED ON CONTRACT, TORT, WARRANTY, INDEMNIFICATION OR OTHERWISE. THE EXISTENCE OF MULTIPLE CLAIMS WILL NOT ENLARGE THIS LIMIT. SUBSCRIBER WILL BE RESPONSIBLE FOR ALL CLAIMS AND DAMAGES RESULTING FROM THE MISUSE OF THE SERVICES BY SUBSCRIBER.
SECTION 12 (b) APPLIES TO INDIVIDUAL SUBSCRIBER RESIDENTS OF A EUROPEAN UNION MEMBER COUNTRY:
(b) IN NO EVENT WILL COMPANY, ITS AGENTS, ITS OFFICERS, ITS DIRECTORS, ITS OWNERS, ITS REPRESENTATIVES, ITS EMPLOYEES, ITS AFFILIATES, ITS SUPPLIERS, ITS AUTHORS OR ITS LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL LOSSES (WHERE CONSEQUENTIAL LOSSES MEANS LOSS ARISING AS A SIDE EFFECT OF THE MAIN LOSS), WHICH ARE NOT A REASONABLY FORESEEABLE CONSEQUENCE OF SUCH MAIN LOSS OR DAMAGE, INCLUDING BUT NOT LIMITED TO (I) LOSS OF INCOME OR REVENUE; (II) LOSS OF BUSINESS; (III) LOSS OF PROFITS; (IV) LOSS OF ANTICIPATED SAVINGS; OR (V) LOSS OF DATA.
Although the Website is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Website are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. ARCS LLC reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Website is void where prohibited. All features, products, Content and Services available on the Websites are EXPRESSLY PROHIBITED FOR ACCESS OR USE OUTSIDE OF THE UNITED STATES. If you choose to access the Sites from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws. If you choose to access the Sites from outside the United States, you are in breach of the Company's Policies.
(13) INDEMNITY.
Subscriber agrees to compensate and defend fully the Company, its agents, its officers, its directors, its owners, its representatives, its employees, its affiliates, its suppliers, its authors, its licensors, its successors and assigns, from and against any damages, losses, and expenses (including reasonable attorneys’ fees) resulting from any third-party claim, action or demand arising out of any breach by Subscriber of any representation, warranty, covenant, obligation or duty of Subscriber under this Agreement.
(14) SURVIVAL.
All provisions relating to proprietary rights, payment of fees, confidentiality, disclaimer of warranty, indemnification, and limitation of liability, shall survive the expiration or earlier termination of these Terms of Service.
(15) CHANGES.
Except, for any provisions determining the primary contractual obligations of Subscriber and Company hereunder, Company has the right to revise and amend these Terms of Service from time to time to reflect changes in business needs including, but not limited to, changes in features and functionality, changes in market conditions, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in system capabilities. Changes are effective immediately upon posting and Subscriber’s continued use of any of the Services following the posting of revised Terms of Service means that Subscriber accepts and agrees to the changes, to the extent permitted by applicable laws.
(16) ASSIGNMENT.
Subscriber may not transfer these Terms of Service, in whole or in part. Company may transfer these Terms of Service and/or subcontract some or all of its obligations hereunder at any time.
(17) INJUNCTIONS.
Subscriber acknowledges that a breach of any confidentiality or proprietary rights provision of these Terms of Service may cause Company irreparable damage, for which the award of damages would not be adequate compensation. Consequently, Company may seek an injunction to prevent Subscriber from taking any and all acts in violation of those provisions, which remedy shall be cumulative and not exclusive, and Company may seek the entry of an injunction enjoining any breach or threatened breach of those provisions, in addition to any other relief to which Company may be entitled at law or in equity.
(18) GOVERNING LAW AND VENUE.
These Terms of Service shall be construed and governed by the laws of the State of Wyoming, without regard to the principles of conflict of laws thereof. Subscriber agrees and accepts that any legal action or proceeding shall be brought in the federal or state courts for the State of Wyoming, County of Johnson, and Subscriber expressly waives any objection to personal jurisdiction, venue or forum non conveniens. Additionally, in the event of any dispute or claim relating to or arising out of these Terms of Service (including, but not limited to, any claims of breach of contract, tort, infringement), Subscriber agrees that all such disputes/claims will be resolved by means of a court trial conducted by the superior or district court in Kent County, North Carolina, and Subscriber expressly waives any right it may otherwise have to a jury trial.
THE PRECEDING PROVISION REGARDING VENUE DOES NOT APPLY IF YOU ARE AN INDIVIDUAL SUBSCRIBER RESIDENT IN A MEMBER COUNTRY OF THE EUROPEAN UNION. IF YOU ARE A CONSUMER BASED IN THE EUROPEAN UNION, YOU MAY MAKE A CLAIM IN THE COURTS OF THE COUNTRY WHERE YOU RESIDE. Although the Website is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Website are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. ARCS LLC reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Website is void where prohibited. All features, products, Content and Services available on the Websites are EXPRESSLY PROHIBITED FOR ACCESS OR USE OUTSIDE OF THE UNITED STATES. If you choose to access the Sites from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws. If you choose to access the Sites from outside the United States, you are in breach of the Company's Policies.
(19) NOTICES.
Legal notices may be sent to notification@arcstofreedom.com (if by email), or to ARCS LLC, Attn: ARCS Legal Department, 8 The Green, Dover, DE 19901, USA (if by conventional mail). Notices to Subscriber may be sent either to the email address supplied in Subscriber’s account or to the address supplied by Subscriber as part of its registration data. In addition, Company may broadcast notices or messages through the Website to inform of changes to the Website or other matters of importance, and such broadcasts shall constitute notice to Subscriber to the extent permitted by applicable law. Any notices or communication under these Terms of Service will be deemed delivered to the party receiving such communication (a) on the delivery date if delivered personally to the party; (b) two business days after deposit with a commercial overnight carrier, with written verification of receipt; (c) five business days after the mailing date, if sent by mail, return receipt requested; (d) on the delivery date if transmitted by email; or within three (3) days after Company posts a notice on the Website.
(20) FORCE MAJEURE.
Company will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations that is caused by events outside its reasonable control (“Force Majeure Event”). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond Company’s reasonable control including, but not limited to, restrictions of law, regulations, orders, or other governmental directives, labor disputes, acts of God, third party mechanical or other equipment breakdowns, terrorist attacks, fire, explosions, fibre optic cable cuts, interruption or failure of telecommunications or digital transmission links, Internet failures or delays, storms or other similar events.
(21) PRIVACY POLICY AND WEBSITE USE POLICY.
Subscriber agrees to comply with the then-current Website Use Policy and Privacy Policy (collectively, the “Policies” and individually, the “Policy”). Company reserves the right to modify either Policy at any time, and to the extent permitted by applicable law, changes to the Policies are effective immediately upon posting on the Website. Subscriber’s continued use of any portion or all, of the Services, following the posting of a revised Policy means that Subscriber accepts and agrees to the changes. In the event of an express conflict between the Terms of Service and the terms of the Policies, the Terms of Service will prevail.
The data that Company collects from a Subscriber may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for Company or for one of its service providers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with our Privacy Policy. Although the Website is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Website are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. ARCS LLC reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Website is void where prohibited. All features, products, Content and Services available on the Websites are EXPRESSLY PROHIBITED FOR ACCESS OR USE OUTSIDE OF THE UNITED STATES. If you choose to access the Sites from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws. If you choose to access the Sites from outside the United States, you are in breach of the Company's Policies.
(22) CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA).
Subscriber acknowledges that the law requires parental consent to collect or use information from a child under 13. If you are a child under 13, please show these Terms of Service to your parent or legal guardian, and do not use the Services without verifiable parental consent pursuant to the Children's Online Privacy Protection Act. If you as the Subscriber are a parent or legal guardian of a child under the age of 13, who may access or use the Services, you hereby give your express consent for that child to use the Services, which include all the features and functionality pertaining to your Subscription, including social media/community features. You represent and warrant that you will not allow a child under the age of 13 to use the Services if you do not agree to the provisions of this Section.
(23) NO THIRD PARTY BENEFICIARIES.
No person or entity not a party to these Terms of Service will be deemed to be a third party beneficiary of these Terms of Service or any provision hereof.
(24) SEVERABILITY.
If any provision of these Terms of Service are held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Service will remain in full force and effect.
(25) WAIVER AND AMENDMENT.
If Company fails to insist upon strict performance of Subscriber’s obligations under any of these terms and conditions, or if Company fails to exercise any of the rights or remedies to which it is entitled under these Terms of Service, this will not constitute a waiver of such rights or remedies and will not relieve Subscriber from compliance with such obligations. No waiver by Company of any default will constitute a waiver of any subsequent default, and no waiver by Company of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to Subscriber in written, notarized form.
(26) GEOGRAPHIC AND OTHER RESTRICTIONS.
Although the Website is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Website are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. ARCS LLC reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Website is void where prohibited. All features, products, Content and Services available on the Websites are EXPRESSLY PROHIBITED FOR ACCESS OR USE OUTSIDE OF THE UNITED STATES. If you choose to access the Sites from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws. If you choose to access the Sites from outside the United States, you are in breach of the Company's Policies.
Additionally, all Content, Services, functionality, and/or features (collectively, “Service Functionality”), that may be available on or through Website is subject to United States Export Controls. No Service Functionality from the Website may be utilized by a resident of Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country which the United States has embargoed goods; or (b) anyone on the United States Treasury Department's list of Specially Designated Nationals or the United States Commerce Department's Table of Deny Orders. By using any Service Functionality, Subscriber represents and warrants that it is not located in, under the control of, or a national or resident of any such country or on any such list.
(27) COMPLETE UNDERSTANDING.
These Terms of Service, together with the Website Policy and the Privacy Policy, constitute the sole and entire agreement between Subscriber and Company with respect to the Services and supersedes all prior and contemporaneous understandings, agreements, representations, warranties or terms and conditions, both written and oral, with respect to the Services.
LAST REVISED: JANUARY 22, 2016
© COPYRIGHT ARCS LLC 2016, ALL RIGHTS RESERVED.
ARCS PRIVACY POLICY
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.
IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE OUR SERVICES. If you do not agree to the terms of this Privacy Policy , our Website Use Policy and our Terms of Service do not visit our Website or access our Services!
BY USING THE WEBSITE, YOU INDICATE THAT YOU ACCEPT THE POLICY AND THAT YOU AGREE TO ABIDE BY IT. YOUR REMEDY FOR DISSATISFACTION WITH THE WEBSITE OR ITS CONTENTS IS TO STOP USING THE WEBSITE.
We reserve the right, in our sole discretion, to change the terms of this Privacy Policy at any time. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all terms of our Privacy Policy.
We are ARCS LLC, located at 1095 Sugar View Drive, Suite 1599, Sheridan, WY 82801, USA (referred to as “us”, “our”, “we”, “Company”, “arcstofreedom.com”). We are committed to protecting and respecting your privacy. This Privacy Policy describes the types of information we may collect from you or that you may provide to us when you visit our Websites and access our Content and Services.
This Privacy Policy applies to information we collect: (i) through our Services, (ii) in text and electronic messages between you and our Services, and (iii) via mobile applications you download from our Websites, which provide dedicated non-browser-based interactions between you and our Services. This Privacy Policy does not apply to any information collected by us offline or via third-party sites that may be accessed through hyperlinks on our Services.
If you have questions or complaints regarding our privacy policy or practices, please contact us at support@arcstofreedom.com. You must include your name, the name of your company, the alleged privacy violation and your contact information when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request to access within thirty (30) days of receiving such request. Any dispute resolution process shall be conducted in English.
By accessing or using our Services, you agree to this Privacy Policy.
Please read the information below:
- Information we collect about you
- Where we store data
- How we use your information
- Disclosure of your information
- Updating or correcting your personally identifiable information
- Canceling your account or deleting your personally identifiable information
- Choices regarding control of your personally identifiable information
- Information related to data collected through the arcstofreedom.com platform service
- Data Security
- Cookies
- Mobile Analytics
- Links to third party web sites and advertisers
- Notice to California residents
- Changes to this Privacy Policy
- Communities, forums, chat rooms, and message boards
- Social Media features
- Gift Certificates
- How do you contact us with questions?
1. INFORMATION WE COLLECT ABOUT YOU
We collect several types of information about visitors and/or users of our Services. We may collect this information either directly when you provide it to us or automatically as you navigate through the Websites or App.(a) Personally Identifiable Information. ‘Personally Identifiable Information’ refers to information by which you may be personally identified, such as your name, email address, telephone number, mailing address or affiliated institution or organization. We will collect and process such data about you when you register for a Service/create an account, subscribe to a newsletter, submit feedback, enter a contest, fill out a survey, or send us a communication. When ordering products or services on the Websites or App, you may also be asked to provide a credit card number and other payment-related information. You may also provide information to be published or displayed (“posted”) on public areas of the Websites (such as blogs, forums, message boards, and the like), or transmitted to other users of the Websites using ‘sharing’ features (collectively, “User Contributions”). Your User Contributions are posted and transmitted to others at your own risk. We cannot control the actions of other users of the Websites with whom you may choose to share your User Contributions. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
We may also collect your Internet Protocol (‘IP’) address. We use your IP address to diagnose problems with our servers, software, to administer our Services, to monitor or limit login access of our Services, and to gather demographic information.
We do not collect more Personally Identifiable Information than is reasonably necessary to participate in an activity on the Websites.
COPPA
We are committed to protecting the privacy of children. You should be aware that this Website is not intended or designed to attract children under the age of 13. Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we do not collect personally identifiable information from any person we actually know is a child under the age of 13.
If you as the Subscriber are a parent or legal guardian of a child under the age of 13, who may access or use the Services, you hereby give your express consent for that child to use the Services, which include all the features and functionality pertaining to your Subscription, including social media/community features. You represent and warrant that you will not allow a child under the age of 13 to use the Services if you do not agree to the provisions of this Privacy Policy and of our Website Use Policy and of our Terms and Conditions, collectively and in their entirety, on their behalf.
(b) Non-Personally Identifiable Information. We may collect, or our third party ad server and/or content server may collect, certain Non-Personally Identifiable Information, that does not by itself identify a specific individual. Such information tells us about your equipment, browsing actions, the resources that you access and use through the Services, your operating system and browser type. Our third party ad servers will provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon at our Websites. The information that we collect automatically is ‘statistical’ in nature. It helps us to deliver a better and more personalized service to users, by enabling us to estimate usage patterns, customize our Services according to your individual preferences, and speed up your searches.
(c) Device Information. When you download our App and use our Services, we automatically collect information on the type of device you use and the operating system version, so we know the best application version to provide you with. We do not ask you for, access or track any location based information from your mobile device at any time while downloading or using our App or Services.
2. WHERE WE STORE DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our service providers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. arcstofreedom.com will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.To learn more about the Safe Harbor program visit http://www.export.gov/safeharbor/
Although the Website is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Website are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. ARCS LLC reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Website is void where prohibited. All features, products and Services available on the Website are PROHIBITED FOR ACCESS AND USE OUTSIDE OF THE UNITED STATES. If you choose to access the Site from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws.Although the Website may be accessible worldwide, the Company makes no representation that materials on the Website are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal, is prohibited. Those who choose to access the Website from other locations do so at their own initiative and are responsible for compliance with local laws. Any offer for any product, service, and/or information made in connection with the Services is void where prohibited.
3. HOW WE USE YOUR INFORMATION
We use information held about you in the following ways:- To ensure that content from our Services is presented in the most effective manner for you and for your computer or mobile device
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
- To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection
- If you pay for Services using a credit card, we will transmit your credit card data to the appropriate credit card company and/or credit card payment processing company
- To allow you to participate in interactive features of our Services, when you choose to do so
- To notify you about changes to our Services
- In any other way we may describe when you provide the information
If you are an existing customer, we will contact you by electronic means (e-mail or SMS) and/or by telephone and/or by U.S. Postal Mail with information about goods and services that may be of interest to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means (e-mail or SMS) and/or by telephone and/or by U.S. Postal Mail.
If you use the Contact Us form on our site, we will respond to your inquiry by electronic means (e-mail or SMS) and/or by telephone and/or by U.S. Postal Mail, and we will retain the information provided after your request has been fulfilled.
4. DISCLOSURE OF YOUR INFORMATION
We will share your Personally Identifiable Information with third parties only in the ways that are described in this Privacy Policy.
We do not sell, trade, rent or disclose your information to others, except as provided herein:
(a) We provide some of our Services through contractual arrangements with service providers and other third parties. We and our service partners use your Personally Identifiable Information to operate our Websites and to deliver Services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on our Websites; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us deliver the services.
(b) We will disclose Personally Identifiable Information in the following circumstances: (i) if it is required by law enforcement or judicial authorities, or to cooperate with a law enforcement investigation; (ii) if we have a good faith belief that we are required or permitted to do so by law or legal process; (iii) to protect the rights, reputation, property or safety of arcstofreedom.com or others; (iv) to defend or enforce our rights or your obligations; (v) if the disclosure is required by mandatory professional standards; (vi) to a selected third party with whom we affiliate; or (vii) if we are under a duty to disclose or share your Personally Identifiable Information in order to enforce or apply, or any contracts or agreement that may exist between you and arcstofreedom.com including this Privacy Policy and our Website Use Policy. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
(c) In the event that arcstofreedom.com decides to sell all or part of its stock or assets or enter into a merger, we reserve the right to include Personally Identifiable Information and Non-Personally Identifiable Information among the assets transferred to the acquiring or surviving company.
(d) We may provide Non-Personally Identifiable Information about our customers’ sales, traffic patterns, and related Website information to third party service providers, affiliates, platforms and advertisers.
If you have any inquiries regarding our privacy practices, please contact us directly at support@arcstofreedom.com.
5. UPDATING OR CORRECTING YOUR PERSONALLY IDENTIFYING INFORMATION
You may change any of your Personally Identifiable Information online by logging into ‘My Profile’ (located in the login boxes on our Websites). You may also access, change, request deletion of and/or correct your personal information by contacting us at support@arcstofreedom.com. You must include your name, address, email address and telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request to access within thirty (30) days of receiving such request.
We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed and request that we no longer contact you; however, because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
You may also access, change, request deletion of and/or correct your child's personal information by contacting us at support@arcstofreedom.com. You must include your name, your child's name, your address, your email address and your telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request to access within thirty (30) days of receiving such request.
We encourage you to promptly update your child’s Personally Identifiable Information if it changes. You may ask to have the information on your child’s account deleted or removed and request that we no longer have contact with your child; however, because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
6. CANCELING YOUR ACCOUNT OR DELETING PERSONALLY IDENTIFIABLE INFORMATION
If you are a Subscriber of one of our Subscription Websites, you can cancel your account by logging into “My Profile” (located in the login boxes on our Websites), clicking on the “Cancel Subscription” link, and following all cancellation instructions.
If you wish to cancel your account or request that we no longer use your information to provide you Services, you can also contact us at support@arcstofreedom.com. You must include your name, address, email address and telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such request.
Even in the event that you wish to cancel your account or request that we no longer use your information to provide you Services, we will retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
7. CHOICES REGARDING CONTROL OF YOUR PERSONALLY IDENTIFIABLE INFORMATION
You can access some of the information that we collect about you. For example, by logging into “My Profile” (located in the login boxes on our Websites), you can access some of your Personally Identifiable Information, such as your username and email address.
With respect to your communications preferences, you can unsubscribe and opt-out from all communication by canceling your account or by following your email provider's internal instructions. Even in the event that you wish to opt-out from our newsletter or other email transmissions, we will retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
If your e-mail address has changed and you would like to continue to receiving correspondence and accessing Subscription Website Premium Content, your manual change of email address in the “My Profile” area (located in the login boxes on our website) will NOT be sufficient. If you are a Subscriber of Premium Content, we suggest that you retain your original account email address.
If you are a Subscriber of Premium Content and you wish to change your account email address, you must email us at support@arcstofreedom.com. You must include your name, address, telephone number, your former account e-mail address and your new account email address when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such request.
We do not send unsolicited commercial e-mails (“spam”). If you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may contact you by electronic means (e-mail or SMS) and/or by telephone and/or by U.S. Postal Mail with information about goods and products and services that we feel may be of interest to you.
If you wish to opt-out of any such offers or information, you can contact us at support@arcstofreedom.com. You must include your name, address, email address and telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such request.
Even in the event that you wish to opt-out of any offers or information from us and our partners, we will retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
You may be required to cancel your arcstofreedom.com membership and/or subscription, in order to opt-out of certain transmissions, if they are integral to your receipt of the Services. For instance, we may not provide an opt-out option for your ongoing receipt of non-commercial Service e-mails, SMS transmissions, telephone calls or U.S. Postal mailings (i.e., telephone consultations and sessions, emails allowing access to certain portions of our Website to which yo have subscribed, etc.).
You also have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Websites may not work properly in your case.
8. INFORMATION RELATED TO DATA COLLECTED THROUGH THE ARCSTOFREEDOM.COM PLATFORM SERVICE
For certain services arcstofreedom.com collects information under the direction of its Multi-Use Subscribers.
Multi-Use Subscriber: an individual, entity, organization, or institution that subscribes to the Services for use by its constituents, who may include employees, students, faculty, administration, residents, clients, patients or other end users, etc. (collectively referred to as “Authorized End Users” under a “Multi-User Subscription”).
In this respect, we sometimes act as a data processor and have no direct relationship with the individuals whose Personally Identifiable Information our Website processes. An individual who seeks access, correct, amend or delete data should direct his or her query to the relevant arcstofreedom.com Multi-Use Subscriber (the data controller). If the Authorized End User makes a request to us to remove the data, we will respond to their request within thirty (30) days of receiving such request.
The Website will retain Personally Identifiable Information we process on behalf of our Multi-Use Subscribers for as long as needed to provide our services to our Multi-Use Subscribers. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
9. DATA SECURITY
All information you provide to us is stored on the servers and platforms of our service providers (through whom we provide our Services, through contractual agreements), our partners and other third parties. These service providers, partners and other third parties are responsible for keeping your information safe on their respective servers.
We are not responsible for the privacy practices of service provider, partner and other third party sites and platforms or other services operated by third parties that are linked to or integrated with the Services or for the privacy practices of third party online advertising companies. When you access the Services, leave the Services via such a link or in any way access a third party application or click on an advertisement, you should check the applicable privacy policy of the third party platform to determine, among other things, how they will handle any personally identifiable or other information that they may collect from you.
Any payment transactions will be encrypted using Paypal's Secure Sockets Layer (SSL) technology. To make online purchases you must use an SSL-enabled browser in order to protect the confidentiality of your personal and credit card information while it is transmitted over the Internet.
Access by you to your account is available through your provided email address and a password either selected by you, or provided by us via electronic means (e-mail or SMS) and/or via telephone. We recommend that you do not divulge your password to anyone and that you ensure you use a secure web browser. We cannot be held accountable for activity that results from your own neglect to safeguard the secrecy of your password and user name. If you share a computer with anyone, you should always log out of your account after you are finished, in order to prevent access to your information from subsequent users of that computer.
Please notify us as soon as possible if your user name or any password (either selected by you, or provided by arcstofreedom.com) is or has been compromised.
Call (844) 474-2727 or email support@arcstofreedom.com, IMMEDIATELY, if you either suspect or know that your passwords, any Subscriber passwords or any Website passwords have been compromised. Please include your name, address, telephone number and e-mail address when you contact us, and place “Privacy Administrator” in the subject line of your correspondence, if contacting us via email.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed and we shall have no liability to you or any third party for loss, misuse, disclosure or alteration of such information; and (c) any such information and data may be viewed or tampered with in transit by a third party.
In the unlikely event that we believe that the security of your Personally Identifiable Information in our control may have been compromised, we will notify you as promptly as possible under the circumstances. To the extent we have your e-mail address, we may notify you by e-mail and you consent to our use of e-mail as a means of such notification.
If you prefer for us to use another method to notify you in this situation, please e-mail us at support@arcstofreedom.com with the alternative contact information you wish to be used. Please include your name, address, telephone number and e-mail address when you contact us, and place “Privacy Administrator” in the subject line of your email.
10. COOKIES AND OTHER TECHNOLOGIES
When you use our Websites we may use cookies and other technologies in order to facilitate and customize your use of our Services.
What is a cookie? A cookie is a small data text file, which a website stores on your computer or mobile device (if your Web browser permits) that can later be retrieved to identify you to us. The cookies make your use of the Websites easier and make the Websites run more smoothly.
The use of cookies by our partners, affiliates, tracking utility company and service providers, is not covered by our Privacy Policy. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, and service providers, may use session ID cookies to make it easier for you to navigate our site, in order for you to subscribe to our Services, access and use our Services, and/or use our e-commerce checkout and other features, etc.
You can disable and/or delete all types of cookies by using your browser settings. Cookies are generally easy to disable and/or delete but how you do so varies from browser to browser. The “help” function within your browser should tell you how to do it. The best way may be to close your browser and then search for “cookie folder” or “cookie manager” or simply “cookie”. Please also visit www.allaboutcookies.org for more information about cookies and how to disable them. If you do disable cookies, our Websites will not recognize you and you may not have access to all portions of the Websites.
What are clear gifs? Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the full-stop or period at the end of this sentence.
We may partner with third party ad networks to manage our advertising on other sites. As part of their service, they may use cookies and clear gifs. We and our third party ad server will collect and use your IP address and certain Non-Personally Identifiable Information about you, such as your browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular advertisement.
If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by contacting us at support@arcstofreedom.com. You must include your name, address, email address and telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such request.
You may be required to cancel your Subscription, in order to opt-out of targeted advertising. Please note this does not opt you out of being served advertising. You may continue to receive generic ads.
Even in the event that you wish to opt-out of any targeted advertising, we will retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
What is a Flash cookie? Local storage objects, also known as “Flash cookies”, are similar in function to browser cookies in that they store some information about you or your activities on our Websites. We use Flash cookies in certain situations where we use Flash to provide some content such as video clips or animation. The options within your browser may not prevent the setting of Flash cookies.
11. MOBILE ANALYTICS
We may use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the App, the events that occur within the App, aggregated usage, performance data, and where the App was downloaded from. We do not link the information we store within the analytics software to any Personally Identifiable Information you submit within the App.
12. LINKS TO THIRD PARTY WEB SITES AND ADVERTISERSExcept as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Our Websites may contain hyperlinks to other third-party web sites, which may collect and disclose information in a manner that is different from our Websites. We are not responsible for the collection, use, or disclosure of information collected through these third-party web sites, and we expressly disclaim any and all liability related to such collection, use, or disclosure. We recommend that you read the privacy policies of the other web sites you visit. Additionally, other companies that place advertising on our Websites may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.
13. NOTICE TO CALIFORNIA RESIDENTS - CALIFORNIA PRIVACY RIGHTS
If you are a California resident and have provided us with Personally Identifiable Information, California law gives you the right to request and receive from us, once per calendar year, information as to how we have shared your Personally Identifiable Information with third parties for their direct marketing purposes. If applicable, such information would include a list of names and addresses of all third parties with whom such information was shared during the prior calendar year as well as a list of the categories of Personally Identifiable Information shared.
You may make such a request by contacting us at support@arcstofreedom.com. You must include your name, physical mailing address and email address when you contact us. Please also include your telephone number, whenever possible. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such request.
In the event that we may provide your Personally Identifiable Information to reputable third-parties, such third-parties are also obligated to keep your Personally Identifiable Information secure and confidential. Such third parties’ use of your Personally Identifiable Information will be subject to their privacy policies. You should contact those entities directly regarding any communications you may receive from them, including, if you later decide that you no longer want that third party to use your Personally Identifiable Information.
Even in the event that you wish to request information about how to exercise your third-party disclosure choices and other rights afforded under the State Law of California, we will retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
14. CHANGES TO THIS PRIVACY POLICY
It is our policy to post any changes we make to our Privacy Policy on this page (with a notice that the Privacy Policy has been updated on the home pages of the Websites). The date the Privacy Policy was last revised is identified on the last page of this policy. You are responsible for periodically visiting our Websites and this Privacy Policy to check for any changes.
Your continued use of the Services after such modifications will constitute your:
(a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by the modified Privacy Policy.
15. COMMUNITIES, FORUMS, CHAT ROOMS, AND MESSAGE BOARDS
If you choose to disclose Personally Identifiable Information on communities, message boards, forums, and the like, which may be accessible via the Websites, you should be aware that such information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties.
You acknowledge and accept that any submissions to chat rooms or other public areas on the Websites are accessible to all third parties. If you do not want your comments to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for all activity conducted by you via communities, forums, message boards, chat rooms, etc. Please be careful and responsible whenever you are online. Please be careful and responsible whenever you are online.
We may or may not be able to control removal of your personal information from our blog, community forum or other areas of our Website that are accessible by third parties. Additionally, you may be required to cancel your Subscription, in order to achieve removal of your personal information from our blog, community forum, or other areas of our Website that are accessible by third parties.
To request removal of your personal information from our blog, community forum, or other areas of our Website that are accessible by third parties contact us at support@arcstofreedom.com. You must include your name, address, email address and telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such request.
Even in the event that you request removal of your personal information from our blog, community forum or other areas of our Website that are accessible by third parties, we will retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Because we keep track of past transactions for as long as is reasonably necessary, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
16. SOCIAL MEDIA FEATURES
Our Websites may include Social Media Features and Security Features, including but not limited to Facebook features and links, Twitter feeds and links, AddThis buttons or other interactive mini-programs that run on our Websites. These features may collect your IP address, which pages you are visiting on our Websites, and may set cookies to enable the features to function properly. Social Media Features and Security Features are either hosted by a third party or hosted directly on our Websites. Your interactions with these features are governed by the privacy policy of the company providing it.
17. GIFT CERTIFICATES
ARCS does not offer gift certificates. Each Subscriber must be:
- an individual
- an independent subscriber
18. HOW DO YOU CONTACT US WITH QUESTIONS?
If you have any questions about this Privacy Policy, the practices of or your dealings with our Websites please contact us at support@arcstofreedom.com. You must include your name, address, email address and telephone number when you contact us. You must place “Privacy Administrator” in the subject line of your email. We will respond to your request within thirty (30) days of receiving such request. You can also make such request(s) by calling us at (844) 474-2727.
LAST REVISED: JANUARY 22, 2011
ARCS WEBSITE USE POLICY
PLEASE READ THIS WEBSITE USE POLICY CAREFULLY BEFORE USING THIS WEBSITE.
ARCS LLC, a Wyoming corporation located at 1095 Sugar View Drive, Suite 1599, Sheridan, WY 82801, USA (referred to as “Company”, “we” or “us”), provides the arcstofreedom domain and subdomain Websites, including but not limited to all Content (defined below), information, concepts, program interfaces, structures, functionality, computer code, published materials, electronic documents, graphic files and other technology inherent in the entirety of all arcstofreedom.com and arcstofreedom.org domain and subdomain public websites, all arcstofreedom.com and arcstofreedom.org domain and subdomain subscription websites, the arcstofreedom.com website located at http://www.arcstofreedom.com, the students.arcstofreedom.com website located at http://students.arcstofreedom.com, and any and all other websites located within the arcstofreedom.com and arcstofreedom.org domains and subdomains including both public and subscription websites, and any and all arcstofreedom.com and arcstofreedom.org domain and subdomain mobile applications (collectively referred to as the “Site”, “Sites”, “Website” or “Websites”), subject to your compliance with all the terms, conditions and notices contained or referenced herein (the, “Policy”). In addition, when subscribing to certain services from the Website, users will be subject to additional rules applicable to such services.
IF YOU DO NOT AGREE TO THIS WEBSITE USE POLICY, PLEASE DO NOT ACCESS OR USE OUR SERVICES. If you do not agree to the terms of this Website Use Policy and our Terms and Conditions and our Privacy Policy do not use our Website or access our Services!
BY USING THE WEBSITE, YOU INDICATE THAT YOU ACCEPT THE POLICY AND THAT YOU AGREE TO ABIDE BY IT. YOUR REMEDY FOR DISSATISFACTION WITH THE WEBSITE OR ITS CONTENTS IS TO STOP USING THE WEBSITE.
We reserve the right, in our sole discretion, to change the terms of this Website Use Policy at any time. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all terms of our Website Use Policy.
By accessing or using our Services, you agree to this Website Use Policy.
Please read the information below:
(1) ACCESSING THE WEBSITE
You are responsible for making all arrangements necessary for you to have access to the Website. We reserve the right to withdraw or amend the Website, and any service or material that we provide on the Website, in our sole discretion and without notice to you. We will not be liable if, for any reason, all or any part of the Website is unavailable at any time or for any period.
(2) INTELLECTUAL PROPERTY RIGHTS
(a) The Website and their entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) are owned by the Company, its licensors or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. This Policy permits you to use the Website for your non-commercial use only. No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted, are reserved by the Company.
(b) You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Website, except as follows: (i) You may store files that are automatically cached by your Web browser for display enhancement purposes; (ii) if we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by an applicable end user license agreement for such applications; and (iii) if we provide social media features at any time, you may take such actions as are enabled by such features.
(c) You may not share any Company-provided login credentials for any login-protected area(s) of the Website and/or for any access to Website materials.
(d) You may not: (i) use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text; or (ii) delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Website; or (iii) access or use for any commercial purposes any part of the Website or any services or materials available through the Website; or (iv) access, use or share for any non-commercial purposes any part of the Website or any services or materials available through the Website that are secured through password-protected login, dedicated-domain functionality and/or IP address approval.
(e) The Company name, the Company logo, and all related names, logos, product and service names, designs and slogans, are trademarks of the Company or its affiliates or licensors. You may not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on the Website are the trademarks of their respective owners.
(3) YOUR OBLIGATIONS AND REPRESENTATIONS
(a) You may use the Website only for lawful purposes and in accordance with this Policy.
(b) You promise that: (i) you are of legal age to form a binding contract with the Company; (ii) you will not use the Website in any way that violates any applicable local or international law or regulation; (iii) you will not send, knowingly receive, upload, download, use or re-use any material which does not comply with the ‘Content Standards’ (defined below); (iv) you will not impersonate or attempt to impersonate the Company, a Company employee, another user or any other person or entity; (v) you will not do anything that could disable, overburden, damage, or impair the Website or interfere with any person’s use of the Website; (vi) you will not use any robot, spider or other automatic device, process or means to access the Website for any unlawful purpose or in violation of this Policy; (vii) you will not introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful; and (viii) you will not co-brand or frame the Website or hyper-link to it without the express prior written permission of an authorized representative of the Company.
(4) USER CONTRIBUTIONS
(a) We may from time-to-time provide interactive services such as message boards, chat rooms, forums, ‘share’, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit to other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website. All User Contributions must comply with the Content Standards set out in this Policy.
(b) Any User Contribution that you post will be considered non-confidential and non-proprietary, to the extent permitted by law. By providing a User Contribution, you grant the Company and its successors the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material. You promise that you own or control all rights in and to the User Contributions and have the right to grant such license to us. You agree that you will have no claim or other recourse against the Company for infringement of any proprietary right with respect to your User Contributions. You acknowledge and agree that you waive any moral (or similar) rights that you may have in any territory in respect of User Contributions, including but not limited to, the right to be attributed as the author of the User Contributions.
(c) If you provide a User Contribution to be published or displayed on public areas of the Website, or transmitted to other users of the Website or any third parties, you accept that your User Contributions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the Website or any third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
(d) User Contributions must be accurate and comply with all applicable laws in the country from which they are posted. You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have fully responsibility for such content, including its legality, reliability, accuracy and appropriateness. We are not responsible, or liable to any third-party, for the content or accuracy of any User Contributions posted by you or any other user of the Website.
(5) CONTENT STANDARDS
These content standards apply to all User Contributions and use of Interactive Services, if offered. User Contributions must in their entirety comply with all applicable local and international laws and regulations. Without limiting the foregoing, User Contributions must not:
- Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable
- Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
- Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any third-party
- Infringe the legal rights (including the right of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws
- Promote any illegal activity, or advocate, promote or assist any unlawful act
- Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person
- Impersonate any person, or misrepresent your identity or affiliation with any person or organization
- Involve commercial activities or sales
- Be likely to deceive or give the impression that they emanate from or are endorsed by us, or any other person or entity
(6) MONITORING AND ENFORCEMENT; TERMINATION
We have the right, but not the obligation, to review, screen or edit any User Contribution. You accept that such contributions do not reflect the views of Company and are not endorsed by the Company.
We have the right to: (a) remove or refuse to post any User Contributions for any reason; (b) take any action with respect to User Contributions that we deem necessary or appropriate; (c) disclose your identity or other information about you to any third-party who in our opinion reasonably claims that material posted by you infringes their rights, including their intellectual property rights or their right to privacy; (d) take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website; (e) terminate or suspend your access to all or part of the Website.
Without limiting the foregoing, we have the right to fully cooperate with law enforcement authorities requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. We do not undertake to review material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third-party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
(7) COPYRIGHT INFRINGEMENT
We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement where appropriate. If you believe any materials accessible on or from the Website infringe your copyright, you may request removal of those materials (or access thereto) from the Website by submitting written notification to our Copyright Agent (designated below). In accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512)(“DMCA”), the written notice (the “DMCA Notice”) must include substantially the following:
- Your physical or electronic signature.
- Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Website, a representative list of such works.
- Identification of the material you believe to be infringing, in a sufficiently precise manner to allow us to locate that material.
- Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, e-mail address).
- A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent or the law.
- A statement that the information in the written notice is accurate.
- A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
(a) Electronic Mail
support@arcstofreedom.com
Place “Copyright Agent” in the subject line of your email.
(b) Telephone
You may leave a message for the Company's General Counsel at (424) 262-2484.
If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.
Please be aware that if you knowingly misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and legal fees).
COUNTER-NOTIFICATION PROCEDURES. If you believe that material you posted on the Website was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a“Counter-Notice”) by submitting written notification to our Copyright Agent (identified above). The Counter-Notice must include substantially the following:
- Your physical or electronic signature
- An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled
- Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, e-mail address)
- A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled
- A statement that you will consent to local Federal District Court jurisdiction, or if overseas, to an appropriate judicial body
The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter-Notice.
(8) RELIANCE ON INFORMATION POSTEDBY ACCESSING THIS WEBSITE
including but not limited to all Content (defined below), information, concepts, program interfaces, structures, functionality, computer code, published materials, electronic documents, graphic files and other technology inherent in the entirety of all arcstofreedom.com and arcstofreedom.org domain and subdomain public websites, all arcstofreedom.com and arcstofreedom.org domain and subdomain subscription websites, the arcstofreedom.com website located at http://www.arcstofreedom.com, the students.arcstofreedom.com website located at http://students.arcstofreedom.com, and any and all other websites located within the arcstofreedom.com and arcstofreedom.org domains and subdomains including both public and subscription websites, and any and all arcstofreedom.com and arcstofreedom.org domain and subdomain mobile applications (collectively referred to as the “Site”, “Sites”, “Website” or “Websites”)
AND BY ACCESSING ANY PORTION OF THE ENTIRE CONTENTS, FEATURES AND FUNCTIONALITY FOUND ON THIS WEBSITE,
including but not limited to all information, text, displays, graphics, images, audio, video, software, files, design, documentation, lessons, assignments, projects, quizzes, exams, grades, comments, opinions and all other material (collectively referred to as the "Content")
YOU (also referred to as the “Subscriber”)
SIGNIFY YOUR ASSENT AND AGREEMENT TO ABIDE BY OUR TERMS OF SERVICE, OUR PRIVACY POLICY, OUR WEBSITE USE POLICY AND THE FOLLOWING DISCLAIMER, IN THEIR COLLECTIVE ENTIRETY (“also referred to as “Acceptance”).
If you do not agree to our Terms of Service, our Privacy Policy, our Website Use Policy and the following Disclaimer in their collective entirety do not use this Website or access its Content!
DISCLAIMER
THIS WEBSITE AND ITS CONTENT DO NOT PROVIDE MEDICAL OR PSYCHIATRIC ADVICE.
IF YOU THINK YOU HAVE A MEDICAL, PSYCHIATRIC OR OTHER EMERGENCY, CALL 911 IMMEDIATELY.
ACCESS AND USE OF THIS WEBSITE AND ITS CONTENT IS SOLELY AT YOUR OWN RISK.
This Website and its Content are for general informational purposes, only. This Website and its Content are not designed to and do not provide professional medical service, medical advice, medical diagnosis, medical treatment, psychiatric service, psychiatric advice, psychiatric diagnosis or psychiatric treatment of any kind, to you or to any other individual.
Never rely on this Website or its Content in place of seeking professional medical or psychiatric advice. Never disregard professional medical or psychiatric advice or delay in seeking it because of something you have read, seen, heard, assumed or in any way garnered or obtained from this Website or its Content.
This Website and its Content are not intended to be and are not a substitute for professional medical service, medical advice, medical diagnosis, medical treatment, psychiatric service, psychiatric advice, psychiatric diagnosis or psychiatric treatment, of any kind, for you or for any other individual. This Website and its Content are not a substitute for professional medical, psychiatric or other qualified healthcare, and you should not use this Website, its Content or anything that you have read, seen, heard, assumed or in any way garnered or obtained from this Website or its Content in place of a visit, call or consultation with, diagnosis from, treatment by or the advice of your physician, psychiatrist, therapist or other qualified healthcare provider.
Always seek the advice of your physician, psychiatrist, therapist or other qualified healthcare provider with any questions you may have regarding a medical, psychiatric or other health-related condition. You should ask your physician, psychiatrist, therapist or other qualified healthcare provider to assist you in interpreting this Website or its Content. You should ask your physician, psychiatrist, therapist or other qualified healthcare provider to assist you in applying or attempting to apply this Website or its Content to your individual case.
Medical and mental health information changes constantly. Therefore this Website and its Content should not be considered current, complete or exhaustive, nor should you rely on this Website or its Content to recommend a course of treatment for you or for any other individual. Reliance on any information provided from this Website or its Content is solely at your own risk.
ARCS LLC and this Website do not recommend or endorse any specific tests, physicians, products, procedures, opinions or any other information that may be mentioned or posted or obtained on this Website. ARCS LLC and this Website are not liable or responsible for any advice, course of treatment, diagnosis, or any other information, services or products you obtain through this Website or its Content. Reliance on any information provided by ARCS LLC, its agents, its owners, its officers, its directors, its representatives, its employees, its affiliates, its licensors, its suppliers, its authors or by any other providers of this Website or its Content, by any third-parties mentioned on this Website or in its Content, by any others appearing on this Website or in its Content, or by any other visitors to this Website is solely at your own risk.
This Website and its Content may contain health- or medical-related materials that are sexually or otherwise explicit. If you find these materials offensive, you may not want to use this Website or access its Content.
Any attempt to duplicate, copy, download, share, transfer, transmit, modify, reproduce, distribute, sell, re-sell, license, sublicense, lease, rent, perform or claim any portion of this Website or its Content (as defined in our Terms of Service, our Privacy Policy and our Website Use Policy) without express written and notarized permission from ARCS LLC and all appropriate authors or copyright agents will be prosecuted to the fullest extent of the law, in both criminal and civil proceedings and at the defendants' expense.
(9) PRIVACY
All information we collect on the Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
(10) SUBSCRIPTIONS AND OTHER TERMS AND CONDITIONS
In addition to this Policy and the Privacy Policy (collectively, the “Policies”), all subscriptions to the Company’s products and services, are governed by our online click-through Terms of Service, paper contract, or other stated terms, depending on the type of product/service/subscription you are using.
(11) LINKS FROM THE WEBSITE
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any third-party websites linked to the Website, you do so entirely at your own risk and subject to the terms and conditions of use for such third-party websites.
(12) LINKING TO THE WEBSITE AND SOCIAL MEDIA FEATURES
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part (unless you have received the express written consent of the Company’s General Counsel). The Website may provide certain social media features that enable you to:
- Link from your own or certain third-party websites to certain content on the Website
- Send e-mails or other communications with certain content or links to specific content on the Website
- Cause limited portions of content on the Website to be displayed or appear to be displayed on your own or certain third-party websites
You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:
- Establish a link from any website that is not owned by you
- Cause the Website or portions of them to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site
- Link to any part of the Website other than the homepage
- Otherwise take any action with respect to the materials on the Website that is inconsistent with any other provision of this Policy
The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in this Policy. You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice in our discretion.
(13) NO PROMISES
YOUR USE OF THE WEBSITE OR ITEMS OBTAINED THROUGH THE WEBSITE IS SOLELY AT YOUR OWN RISK.
THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY STATEMENTS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY STATEMENT, WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, ACCURACY, RELIABILITY, CURRENTNESS, TIMELINESS, QUALITY OR AVAILABILITY OF THE WEBSITE, OR OF ANY PORTION OF THE WEBSITE, OR OF ANY ITEMS OBTAINED THROUGH THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY PROMISES, REPRESENTS OR WARRANTS THAT THE WEBSITE OR ITEMS OBTAINED THROUGH THE WEBSITE OR ANY PORTION THEREOF WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE WEBSITE OR THE SERVER THAT MAKES THEM AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. THE COMPANY, ITS AGENTS, ITS OFFICERS, ITS DIRECTORS, ITS EMPLOYEES, ITS AFFILIATES, ITS LICENSORS, ITS SUPPLIERS, ITS AUTHORS AND ANY OTHER PROVIDERS OF THE WEBSITE OR OF ANY PORTION OF THE WEBSITE OR OF ANY ITEMS OBTAINED THROUGH THE WEBSITE, AND ANY THIRD PARTIES MENTIONED ON THE WEBSITE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
WITHOUT LIMITING THE FOREGOING, THE COMPANY, ITS AGENTS, ITS OFFICERS, ITS DIRECTORS, ITS EMPLOYEES, ITS AFFILIATES, ITS LICENSORS, ITS SUPPLIERS, ITS AUTHORS AND ANY OTHER PROVIDERS OF THE WEBSITE OR OF ANY PORTION OF THE WEBSITE OR OF ANY ITEMS OBTAINED THROUGH THE WEBSITE, AND ANY THIRD PARTIES MENTIONED ON THE WEBSITE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SATISFACTION OF ANY GOVERNMENT REGULATIONS REQUIRING DISCLOSURE OF INFORMATION ON PRESCRIPTION DRUG PRODUCTS OR THE APPROVAL OR COMPLIANCE OF ANY PHARMACEUTICAL PROTOCOL OR OF ANY SOFTWARE TOOLS WITH REGARD TO THE WEBSITE AND/OR SERVICES, OF OF ANY PORTION OF THE WEBSITE AND/OR SERVICES. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. NO VERBAL OR WRITTEN REPRESENTATIONS, INFORMATION OR ADVICE GIVEN BY COMPANY OR ITS AUTHORIZED REPRESENTATIVES OR ITS AGENTS, ITS OFFICERS, ITS DIRECTORS, ITS EMPLOYEES, ITS AFFILIATES, ITS LICENSORS, ITS SUPPLIERS, ITS AUTHORS AND ANY OTHER PROVIDERS OF THE WEBSITE OR OF ANY PORTION OF THE WEBSITE OR OF ANY ITEMS OBTAINED THROUGH THE WEBSITE, AND ANY THIRD PARTIES MENTIONED ON THE WEBSITE SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
When using the Website, information will be transmitted over a medium that may be beyond the control and jurisdiction of the Company, its agents, its officers, its directors, its employees, its affiliates, its licensors, its suppliers, its authors and any other providers of the Services and any third parties mentioned on the Website and/or in the Services. Accordingly, the Company, its agents, its officers, its directors, its employees, its affiliates, its licensors, its suppliers, its authors and any other providers of the Services and any third parties mentioned on the Website and/or in the Services assume no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website and/or Services.
(14) LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS LICENSORS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE TO YOU OR ANY THIRD-PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, LOSS OF DATA, OR LOSS OF PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE OR OF ANY WEBSITE REFERENCED OR LINKED TO FROM OUR WEBSITE. YOU WILL BE RESPONSIBLE FOR ALL CLAIMS AND DAMAGES RESULTING FROM THE MISUSE OF THE WEBSITE BY YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS AGENTS, ITS OFFICERS, ITS DIRECTORS, ITS EMPLOYEES, ITS AFFILIATES, ITS LICENSORS, ITS SUPPLIERS, ITS AUTHORS AND ANY OTHER PROVIDERS OF THE WEBSITE OR OF ANY PORTION OF THE WEBSITE OR OF ANY ITEMS OBTAINED THROUGH THE WEBSITE, AND ANY THIRD PARTIES MENTIONED ON THE WEBSITE BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY/WRONGFUL DEATH, AND/OR DAMAGES RESULTING FROM LOSS OF USE, LOSS OF DATA, BUSINESS INTERRUPTION OR LOSS OF PROFITS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, INDEMNIFICATION, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY, ITS AGENTS, ITS OFFICERS, ITS DIRECTORS, ITS EMPLOYEES, ITS AFFILIATES, ITS LICENSORS, ITS SUPPLIERS, ITS AUTHORS AND ANY OTHER PROVIDERS OF THE WEBSITE OR OF ANY PORTION OF THE WEBSITE OR OF ANY ITEMS OBTAINED THROUGH THE WEBSITE, AND ANY THIRD PARTIES MENTIONED ON THE WEBSITE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE OR OF ANY WEBSITE REFERENCED OR LINKED TO FROM OUR WEBSITE.
(15) CHANGES
We reserve the right, in our sole discretion, to change the terms of this Policy at any time. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such terms and conditions.
(16) EQUITABLE RELIEF
You acknowledge that a breach of any confidentiality or proprietary rights provision of this Policy may cause the Company irreparable damage, for which the award of damages would not be adequate compensation. Consequently, the Company may institute an action to enjoin you from any and all acts in violation of those provisions, which remedy shall be cumulative and not exclusive, and the Company may seek the entry of an injunction enjoining any breach or threatened breach of those provisions, in addition to any other relief to which the Company may be entitled at law or in equity.
(17) GOVERNING LAW AND VENUE
This Policy shall be construed and governed by the laws of the State of Wyoming, without regard to the principles of conflict of laws thereof. You agree and accept that any legal action or proceeding shall be brought in the federal or state courts for the State of Wyoming, County of Johnson, and you expressly waive any objection to personal jurisdiction, venue or forum non conveniens. If you are a Website user in a member country of the European Economic Area (EEA) or European Union (EU)), this Policy and the relationship between you and us shall be governed by the laws of the EU/EEA member state in which you are domiciled.
ALTHOUGH THE WEBSITE MAY BE ACCESSIBLE WORLDWIDE, THE COMPANY MAKES NO REPRESENTATION THAT MATERIALS ON THE WEBSITE ARE APPROPRIATE OR AVAILABLE FOR USE IN LOCATIONS OUTSIDE THE UNITED STATES, AND ACCESSING THEM FROM TERRITORIES WHERE THEIR CONTENTS ARE ILLEGAL, IS PROHIBITED. THOSE WHO CHOOSE TO ACCESS THE WEBSITE FROM OTHER LOCATIONS DO SO AT THEIR OWN INITIATIVE AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAWS. ANY OFFER FOR ANY PRODUCT, SERVICE, AND/OR INFORMATION MADE IN CONNECTION WITH THE SERVICES IS VOID WHERE PROHIBITED. All features, products, Content and Services available on the Websites are EXPRESSLY PROHIBITED FOR ACCESS OR USE OUTSIDE OF THE UNITED STATES. If you choose to access the Sites from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws. If you choose to access the Sites from outside the United States, you are in breach of the Company's Policies.
(18) SEVERABILITY
If any provision of this Policy is held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of this Policy will remain in full force and effect.
(19) WAIVER AND AMENDMENT
If the Company fails to insist upon strict performance of your obligations under any of these terms and conditions, or if the Company fails to exercise any of the rights or remedies to which it is entitled under this Policy, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations. No waiver by the Company of any default will constitute a waiver of any subsequent default, and no waiver by the Company of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
(20) GEOGRAPHIC RESTRICTIONS
Software, functionality, and/or features (collectively, “Service Functionality”) that may be available on or through the Website from time-to-time, are subject to United States Export Controls. No Service Functionality from the Website may be downloaded or exported (i) into (or to a resident of) Iraq, Cuba, Libya, North Korea, Iran, Syria, or any other country which the United States has embargoed goods; or (ii) anyone on the United States Treasury Department's list of Specially Designated Nationals or the United States Commerce Department's Table of Deny Orders. By downloading or using any Service Functionality, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list. Although the Website may be accessible worldwide, we make no representation that materials on the Website are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal, is prohibited. Those who choose to access the Website from other locations do so at their own initiative and are responsible for compliance with local laws. Any offer for any product, service, and/or information made in connection with the Services is void where prohibited. All features, products, Content and Services available on the Websites are EXPRESSLY PROHIBITED FOR ACCESS OR USE OUTSIDE OF THE UNITED STATES. If you choose to access the Sites from outside the United States, you do so on your own initiative and risk, and you are solely responsible for complying with applicable local laws. If you choose to access the Sites from outside the United States, you are in breach of the Company's Policies.
(21) FUTURE BUSINESS TRANSACTIONS
As we continue to develop our business, we might undergo a change of ownership such as a merger and/or a sale of all or substantially all our stock or assets. In such transactions, user information generally is one of the transferred business assets, and by submitting any data or contributions (collectively, “Data”) to us, you agree that such Data may be transferred to such parties in these circumstances. However, any party purchasing our assets will be subject to an obligation to maintain the integrity of your personally identifiable information.
(22) COMPLETE UNDERSTANDING
This Policy, together with the documents expressly referred to herein, constitutes the sole and entire agreement between you and the Company with respect to the Website and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.
(23) YOUR COMMENTS AND CONCERNS
The Website is operated by ARCS LLC, a Wyoming corporation, located at 1095 Sugar View Drive, Suite 1599, Sheridan, WY 82801, USA. If you have any questions, please contact us via email at supportarcstofreedom.com or mail us at the above address.
LAST REVISED: JANUARY 22, 2011
ARCS WEBSITE USE DISCLAIMER
THIS WEBSITE AND ITS CONTENT DO NOT PROVIDE MEDICAL OR PSYCHIATRIC ADVICE.
IF YOU THINK YOU HAVE A MEDICAL, PSYCHIATRIC OR OTHER EMERGENCY, CALL 911 IMMEDIATELY.
ACCESS AND USE OF THIS WEBSITE AND ITS CONTENT IS SOLELY AT YOUR OWN RISK.
This Website and its Content are for general informational purposes, only. This Website and its Content are not designed to and do not provide professional medical service, medical advice, medical diagnosis, medical treatment, psychiatric service, psychiatric advice, psychiatric diagnosis or psychiatric treatment of any kind, to you or to any other individual.
Never rely on this Website or its Content in place of seeking professional medical or psychiatric advice. Never disregard professional medical or psychiatric advice or delay in seeking it because of something you have read, seen, heard, assumed or in any way garnered or obtained from this Website or its Content.
This Website and its Content are not intended to be and are not a substitute for professional medical service, medical advice, medical diagnosis, medical treatment, psychiatric service, psychiatric advice, psychiatric diagnosis or psychiatric treatment, of any kind, for you or for any other individual. This Website and its Content are not a substitute for professional medical, psychiatric or other qualified healthcare, and you should not use this Website, its Content or anything that you have read, seen, heard, assumed or in any way garnered or obtained from this Website or its Content in place of a visit, call or consultation with, diagnosis from, treatment by or the advice of your physician, psychiatrist, therapist or other qualified healthcare provider.
Always seek the advice of your physician, psychiatrist, therapist or other qualified healthcare provider with any questions you may have regarding a medical, psychiatric or other health-related condition. You should ask your physician, psychiatrist, therapist or other qualified healthcare provider to assist you in interpreting this Website or its Content. You should ask your physician, psychiatrist, therapist or other qualified healthcare provider to assist you in applying or attempting to apply this Website or its Content to your individual case.
Medical and mental health information changes constantly. Therefore this Website and its Content should not be considered current, complete or exhaustive, nor should you rely on this Website or its Content to recommend a course of treatment for you or for any other individual. Reliance on any information provided from this Website or its Content is solely at your own risk.
ARCS LLC and this Website do not recommend or endorse any specific tests, physicians, products, procedures, opinions or any other information that may be mentioned or posted or obtained on this Website. ARCS LLC and this Website are not liable or responsible for any advice, course of treatment, diagnosis, or any other information, services or products you obtain through this Website or its Content. Reliance on any information provided by ARCS LLC, its agents, its owners, its officers, its directors, its representatives, its employees, its affiliates, its licensors, its suppliers, its authors or by any other providers of this Website or its Content, by any third-parties mentioned on this Website or in its Content, by any others appearing on this Website or in its Content, or by any other visitors to this Website is solely at your own risk.
This Website and its Content may contain health- or medical-related materials that are sexually or otherwise explicit. If you find these materials offensive, you may not want to use this Website or access its Content.
Any attempt to duplicate, copy, download, share, transfer, transmit, modify, reproduce, distribute, sell, re-sell, license, sublicense, lease, rent, perform, publicly display or claim any portion of this Website or its Content (as defined in our Terms of Service, our Privacy Policy and our Website Use Policy) without express written and notarized permission from ARCS LLC and all appropriate authors or copyright agents will be prosecuted to the fullest extent of the law, in both criminal and civil proceedings and at the defendants' expense.
LAST REVISED: JANUARY 22, 2011
ARCS STUDENT HANDBOOK
*Also called the "ARCS Grant-Student Handbook
PREFACE
Welcome to the Abuse-Recovery Counseling Services, LLC (herein, also referred to as ARCS) Addiction-Recovery Coaching Certification and Abuse-Recovery Coaching Certification Student Handbook, for enrolled Grant Students (herein, referred to as “Students” or “Student”). Enrolled Students are responsible for understanding and complying with all obligations and requirements in this Student Handbook,
PLEASE READ THIS STUDENT HANDBOOK CAREFULLY BEFORE ACCESSING, USING, RECEIVING AND/OR PARTICIPATING IN ARCS WEBSITES, CONTENT, CLASSES, SERVICES AND/OR ANY OTHER ARCS PROPRIETARY INFORMATION.
IF YOU DO NOT AGREE TO COMPLY WITH THIS STUDENT HANDBOOK , PLEASE DO NOT ACCESS, USE, RECEIVE AND/OR PARTICIPATE IN ARCS WEBSITES, CONTENT, CLASSES, SERVICES AND ANY OTHER ARCS PROPRIETARY INFORMATION.
BY ACCESSING, USING, RECEIVING AND/OR PARTICIPATING IN ARCS WEBSITES, CONTENT, CLASSES, SERVICES AND ANY OTHER ARCS PROPRIETARY INFORMATION, YOU INDICATE THAT YOU UNDERSTAND THE STUDENT HANDBOOK AND THAT YOU AGREE TO COMPLY WITH IT.
ARCS HAS THE MAXIMUM DISCRETION PERMITTED BY LAW TO INTERPRET, ADMINISTER, CHANGE, MODIFY, OR DELETE THE RULES, REGULATIONS, PROCEDURES, AND BENEFITS CONTAINED IN THE HANDBOOK AT ANY TIME. ANY CHANGES ARE EFFECTIVE IMMEDIATELY UPON POSTING TO ANY ARCS WEBSITE.
YOUR CONTINUED ACCESSING, USING, RECEIVING AND/OR PARTICIPATING IN ARCS WEBSITES, CONTENT, CLASSES, SERVICES AND ANY OTHER ARCS PROPRIETARY INFORMATION CONSTITUTES YOUR AGREEMENT TO COMPLY WITH THE STUDENT HANDBOOK.
DEFINITIONS
ARCS: Abuse-Recovery Counseling Services, LLC
ARCS Websites: Any and all websites (including both domains and subdomains), within any of the following root domains:
arcstofreedom.com
arcstofreedom.org
addictionrecoverycounselingservices.com
addictionrecoverycounselingservices.com
abuserecoverycounselingservices.com
abuserecoverycounselingservices.org
ARCS Program (or, “Program”): Creative course of study related to the addiction-recovery coaching industry and the abuse-recovery coaching industry.
ARCS Waivers: tuition subsidies provided to Student, by ARCS.
Assignment: An individual ARCS Video-Workbook Assignment.
CARC Certification (or, “Certification”): CARC-I (Certified Addiction-Recovery Coach) and CARC-II (Certified Abuse-Recovery Coach), collectively.
Certification Board: The private board which issues CARC Certification.
Classes: live, online classes with Student’s Professor and fellow classmates
Coach: An individual who has graduated the Program and, thus, has acquired CARC Certification.
Course: A collection of ARCS Video-Workbook Assignments designated to cover a particular subject matter, as listed on the ARCS Student Portal.
Coursework: The Video-Workbook Assignments within the ARCS Curriculum, collectively.
Curriculum: The online coursework listed on the ARCS Student Portal, collectively.
Enrollment: Formal acceptance into the ARCS Program.
Enrollment Term: The entire duration of Student’s enrollment in the Program, including but not limited to the amount of time it takes Student to complete their respective progression through the ARCS Curriculum.
Graduation: completion of the Program and subsequent receipt of Certification.
Grant Board: The private board which provides ARCS with Grant Funding for Student.
Grant Funding: Funding provided to Student, by the Grant Board.
Grant Discount Program: Funding that covers 94% of Student’s Total Tuition and allows Program completion and Graduation in a minimum of eighteen months.
Grant Fast-Track Program: Funding that covers 90% of Student’s Total Tuition and allows Program completion and Graduation in a minimum of nine months.
Professor: The respectively assigned ARCS Coach with whom Student will be attending Classes and to whom Student will be submitting completed Workbook Assignments.
Proprietary Information: ARCS Websites and their entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement, thereof), and all ARCS login credentials, logos, trade secrets, and Class content.
Satisfactory: The grade received by Student, from their Professor, for successful completion and submission of a Workbook Assignment.
Student: The individual listed in Section ___, who has chosen to enroll in the Program.
Student Portal: https://students.arcstofreedom.com/student-portal.html
Terms & Conditions: https://www.arcstofreedom.com/terms--conditions.html
Reduced Tuition: The reduced tuition rate, after Grant-Funding has been applied.
Standard Tuition: The standard tuition rate, without Grant Funding or ARCS Waivers.
Total Tuition: Tuition over the course of Student’s Enrollment Term.
Unsatisfactory: The grade received by Student, from their Professor, for unsuccessful completion and submission of a Workbook Assignment.
Video Assignments: Audio-Visual Assignments, within the ARCS Curriculum.
Withdrawal: Student’s immediate and permanent removal from the Program, including but not limited to Student’s ineligibility for future Grant Funding and ARCS Waivers (also, “Withdraw” or “Withdrawn”)
Workbook Assignments: Written Assignments, within the ARCS Curriculum.
HEADINGS & FORMATTING
Headings and formatting are for the sake of simplicity and are not to be used in the interpretation of this Grant-Funded Student Handbook, or to change the context of the clauses in which they appear.
CERTIFICATES
Graduates from the ARCS Program will receive the following two (2) Certificates:
CARC-I
Certified Addiction-Recovery Coach, for specialized coaching of both substance and behavioral addicts and their respective family members.
CARC-II
Certified Abuse-Recovery Coach, for specialized coaching of trauma survivors, including but not limited to childhood abuse survivors, domestic abuse survivors, soldiers and other PTSD sufferers.
CURRICULUM
The ARCS Curriculum includes the following Course titles and topics, as listed and linked to on the ARCS Student Portal:
Course 1: The Cycle of Addiction
Course 2: The Disease Concept
Course 3. Relapse Prevention
Course 4: Details of Diagnosis
Course 5: Origins of Recovery
Course 6: Incremental Healing
Course 7: Case Study
Course 8: Case Study
Course 9: Case Study
Course 10: Personal Spirituality
Course 11: Behavioral Addiction
Course 12: Introduction to Counseling
Course 13: Developmental Stages
Course 14: PTSD Theory
Course 15: Internal Mechanics
Course 16: Boundaries
Course 17: Q&A
Course 18: Developing Awareness
Course 19: Developing Security & Self-Esteem
Course 20: Developing Internal Validation
Course 21: Developing Internal Loyalty
Course 22: Developing Accountability
Course 23: Developing Innerconnectivity
Course 24: How to Change
Course 25: Sustaining Change
Course 26: Practice Ethics
Each Course listed above has a variable number of Assignments, therein.
The Curriculum is designed to be cumulative; hence, Student must progress through the Curriculum in successive order of course number (i.e. 1, 2, 3… 26).
(a) Assignment(s) may not be skipped.
(b) Assignment(s) may not be accessed retrospectively, after completion.
ARCS reserves the right to adjust the schedule, order and/or availability of Courses, Assignment(s), Classes, Content, Websites, Materials and/or any other form of Proprietary Information (as defined in ARCS Terms and Conditions), at any time and for any and/or no reason.
GRANT FUNDING & ARCS WAIVERS: ELIGIBILITY AND RETENTION REQUIREMENTS
In order to attain and retain eligibility for Grant Funding and ARCS Waivers, Student must:
- agree and adhere to all ARCS Terms and Conditions, including but not limited to the stipulations detailed, herein, within this Grant-Funded Student Handbook.
- be at least eighteen years old.
- live in the United States.
- be legally authorized to work in the United States.
- attend class from a geo-location within the United States.
- plan to practice as an independently-operating Certified Addiction-Recovery Coach and Certified Abuse-Recovery Coach (collectively, herein referred to as “CARC” or “Coach”), within the United States.
- not have any felony convictions for a “Crime of Violence” (COV), as defined in the Federal Comprehensive Crime Control Act (CCCA) of 1984.
- not be listed in any sex offender registry, as related to and required by Federal Megan's Law (enacted as a subsection of the Jacob Wetterling Crimes Against Children and Sexually Violent Offender Registration Act of 1994).
- attend a free, initial online group-coaching class, if offered by Professor.
- own and/or have consistent access to a secure device (such as a laptop, tablet or smart phone), through which to attend Classes, complete and submit Assignments, and communicate with Professor.
- pay their (Student’s) respective Reduced Tuition (see section, herein, entitled “Grant Amount), in a timely and consistent manner, throughout Student’s Enrollment Term.
GRANT FUNDING & ARCS WAIVERS: AMOUNT
ARCS is dedicated to the emotional and economic empowerment of survivors.
ARCS is providing Student with Grant Funding throughout Student’s Enrollment Term, based upon the Grant Program for which Student has opted to apply:
Grant Discount Program
Standard Tuition …..…………………………. 250.00 per week
Grant Discount Funding Pays ………….……135.00 per week
ARCS Waivers reduce by …………..………. 100.00 per week
Student’s Reduced Tuition …………………….15.00 per week
Grant Fast-Track Program
Standard Tuition …………………………….. 250.00 per week
Grant Fast-Track Funding Pays ……………125.00 per week
ARCS Waivers reduce by ………………….. 100.00 per week
Student’s Reduced Tuition ………………….. 25.00 per week
Student may request to switch from one Grant Program to another, no more than one time, by contacting their Professor.
TUITION
In order to retain Grant Funding and ARCS Waivers:
(a) Student is required to pay their respective Reduced Tuition (see section, herein, entitled “Grant Amount”) in a timely and consistent manner, throughout Student’s Enrollment Term.
Grant Discount Program
If/When Student is enrolled in the Grant Discount Program, Student is required to consistently pay the Grant Discount Reduced Tuition rate of 15.00 per week (or other comparable amount[s] in bimonthly, monthly and/or bulk pre-pay increments), in a timely and consistent manner, throughout Student’s Enrollment Term.
Grant Fast-Track Program
If/When Student is enrolled in the Grant Fast-Track Program, Student is required to consistently pay the Grant Fast-Track Reduced Tuition rate of 25.00 per week (or other comparable amount[s] in bimonthly, monthly and/or bulk pre-pay increments), in a timely and consistent manner, throughout Student’s Enrollment Term.
(b) Student is required to pay their respective Reduced Tuition on an automated and recurring basis within the ARCS Tuition System (provided by https://paysimple.com/, a PCI-Compliant online payment gateway), throughout the Student’s Enrollment Term.
FEES
Program Application Fees: ARCS waives all Application Fees for Grant-Funded Student.
Program Deposits: ARCS waives all Deposits for Grant-Funded Student.
In order to provide Grant Funding and ARCS Waivers to Student, to other individuals enrolled within the Program, and to future applicants who are in need of such funding, ARCS must minimize their administrative staff, efforts and expenses.
Keeping administrative costs to a minimum makes Grant Funding and ARCS Waivers possible; therefore:
(a) Student may be charged Late Fees for failure to remit their respective Reduced tuition in a timely and/or consistent manner. Late Fees may be charged, as follows:
After Initial Failed Tuition Payment……….. 0.00
After Second Failed Tuition Payment…….. 5.00
After Third Failed Tuition Payment…………5.00
After Fourth Failed Payment……………….10.00
After Fourth Failed Payment: Student may be automatically Withdrawn, by ARCS.
(b) Student is solely and fully responsible to pay any and all bank’s, credit card processing company’s and/or any other financial institution’s fees that occur, accrue or are otherwise incurred in direct or indirect relation to Student’s payment or non-payment of their respective Reduced Tuition and/or to any type of payment or non-payment to ARCS, including but not limited to insufficient funds fee(s), chargeback fee(s) and/or any and all administrative, processing and/or other fee(s).
ARCS is dedicated to the emotional and economic empowerment of survivors.
ARCS offers Grant Funding and ARCS Waivers rather than Student Loans, so that Student does not have any debt owed to ARCS after graduating from the Program.
There are no fees, payments or charges owed to ARCS, other than those detailed, herein.
ARCS does not charge any “hidden” or otherwise non-disclosed fees.
CLASSES
Student is solely and fully responsible for their respective attendance of or absence from ARCS Classes.
ARCS recommends that Student attend Class for a minimum of 30 minutes, per week, throughout Student’s Enrollment Term.
Any and/or all Workbook Assignment(s) that Student submits concurrent with a week during which Student fails to attend Class for a minimum of 30 minutes, for any and/or no reason, will be rejected, with no Grade determined; furthermore, Student will be required to attend Class for a minimum of 30 minutes before such Workbook Assignment(s) will be accepted and Graded.
If at any time and for any and/or no reason Student does not and/or cannot attend Class(es), Student will continue to be accountable for all of their respective Reduced Tuition payments, in order to remain enrolled in the Program and to retain their respective Grant Funding and ARCS Waivers.
ARCS and Professor(s) individually reserve the right to adjust the order, schedule and/or availability of Classes, at any time and for any and/or no reason.
COURSEWORK ACCESS LIMITS
ARCS adheres to the Certification Board’s mandated Curriculum Access Limits, designed to ensure Student’s thorough comprehension of Curriculum concepts and resultant preparedness for practice:
Grant Discount Program
If/When Student is enrolled in the Grant Discount Program, Student may access no more than one Assignment, per week.
Grant Fast-Track Program
If/When Student is enrolled in the Grant Fast-Track Program, Student may access no more than one Course, per week.
COURSEWORK ACCESS SCHEDULE
Student is solely and fully responsible for their respective accessing, completion and/or submission of (or for their respective failure to access, complete and/or submit) Assignment(s).
Student must submit any and all completed Workbook Assignment(s), on any given week, to their Professor’s respective email address (provided by Professor), as an emailed attachment, no later than Sunday(s) at 5:00pm Eastern Standard Time, so that ARCS Administration may then make the next, successive Assignment(s) available to Student, no later than the respectively following Tuesday at 9:00am Eastern Standard Time.
Grant Discount Program
If/When Student is enrolled in the Grant Discount Program, Student must submit one completed Workbook Assignment, on any given week, to their Professor’s respective email address (provided by Professor), as an emailed attachment, no later than Sunday(s) at 5:00pm Eastern Standard Time, in order for ARCS Administration to make the next one, successive Assignment available to Student, no later than the following Tuesday at 9:00am Eastern Standard Time.
Grant Fast-Track Program
If/When Student is enrolled in the Grant Fast-Track Program, Student must submit a collective of Workbook Assignment(s) (the number of Workbook Assignment[s] directly correlated with Student’s current Course of study, on the Student Portal), on any given week, to their Professor’s respective email address (provided by Professor), as an emailed attachment, no later than Sunday(s) at 5:00pm Eastern Standard Time, in order for ARCS Administration to make the next one, successive Course available to Student, no later than the following Tuesday at 9:00am Eastern Standard Time.
If at any time and for any and/or no reason Student does not and/or cannot complete and submit Assignment(s), Student will continue to be accountable for all of their respective Reduced Tuition payments, in order to remain enrolled in the Program and to retain their respective Grant Funding and ARCS Waivers.
ARCS reserves the right to adjust the schedule, order and/or availability of Courses, Assignment(s), Classes, Content, Websites, Materials and/or any other form of Proprietary Information (as defined in ARCS Terms and Conditions), at any time and for any and/or no reason.
WORKBOOK GRADING
Workbook Assignment(s) are graded as “Satisfactory” and, thus, as acceptable for Student to gain access to the next, successive Assignment(s) or “Unsatisfactory” and, thus, as unacceptable or otherwise insufficient for Student to gain access to the next, successive Assignment(s), based upon assessment of the following two criteria:
Workbook Assignment Answer Quantity
Workbook Answer Quantity is defined as, “the amount of content in any Workbook Assignment answer, relative to the respective question(s) asked”.
Workbook Assignment Answer Quality
Workbook Assignment Answer Quality is defined as, “the relevance of any Workbook Assignment answer to the content, material and concepts presented in any Workbook Assignment’s corresponding Video Assignment and/or any other provided, suggested and/or linked resource”).
If Student submits Workbook Assignment(s) that is/are determined by their Professor to receive a grade of “Unsatisfactory”, Student will not be given access to their next, successive Assignment(s) in the Curriculum, unless and until Student resubmits any/all “Unsatisfactory” Workbook Assignment(s) with revised content and answer(s), until such Workbook Assignment(s) are determined to receive a grade of “Satisfactory”.
PROGRAM COMPLETION LIMITS
ARCS adheres to the Certification Board’s mandated Program Completion Limits (detailed in this section) and Graduation Requirements (see section, herein, entitled “Graduation Requirements”), designed to ensure Student’s thorough comprehension of Curriculum concepts and resultant preparedness for practice:
Grant Discount Program
If/When Student is enrolled in the Grant Discount Program, Student may complete the Curriculum and Graduate from the Program no sooner than eighteen months from the date of Student’s initial enrollment in the Program.
Grant Fast-Track Program
If/When Student is enrolled in the Grant Fast-Track Program, Student may complete the Curriculum and Graduate from the Program no sooner than nine months from the date of Student’s initial enrollment in the Program.
SELF-PACED PROGRAM
So long as Student adheres to the Certification Board’s mandated Coursework Access Limits (see section, herein, entitled, “Coursework Access Limits”) and Program Completion Limits (see section, herein, entitled “Program Completion Limits”), Student’s progression through Curriculum Assignments is self-paced, meaning that Student is under no obligation to complete and/or submit Assignment(s) each week and, furthermore, that there is no maximum time interval or limit, in which Student must complete the Curriculum and graduate from the Program.
GRADUATION REQUIREMENTS
The following three criteria are required to complete and graduate the Program:
Grant Funding & ARCS Waivers: Eligibility and Retention Requirements
Maintain all Grant Funding and ARCS Waivers Eligibility and Retention Requirements (see section, herein, entitled, “Grant Funding & ARCS Waivers: Eligibility & Retention Requirements”).
Workbook Assignments
(a) Complete and submit each/all Workbook Assignment(s).
(b) Receive a grade of “Satisfactory” for each/all Workbook Assignment(s).
Ethics Exam
(a) Complete and submit the Ethics Exam (in Course 26 of the Curriculum).
(b) Receive a grade of no less than 80% on the Ethics Exam (in Course 26 of the Curriculum).
STUDENT COMMUNICATION
Keeping administrative costs to a minimum makes Grant Funding and ARCS Waivers possible; therefore, Student should communicate with Professor and ARCS Administration, based upon the following guidelines:
General Communication with Professor
Student should communicate with their Professor as sparingly as possible, outside of Class hours.
(a) Emotional Healing & Coursework Questions
Student’s primary form of communication with Professor should take place during Professor’s scheduled Class hours, including but not limited to any and all questions pertaining to the ARCS Curriculum and Assignments, coaching skills, life skills, emotional healing techniques and the Student’s own personal endeavor of self-actualization.
(b) Private Coaching & Certification Sessions
If Student feels that more time and individual attention than are offered during Professor’s Class hours may be needed to discuss such topics, Student may text Professor to request private coaching sessions.
(c) Administrative & Technical Questions
Student should text and/or email Professor (based upon Professor’s communication preferences and Student’s communication abilities), regarding any administrative questions (including but not limited to Grant Funding, ARCS Waivers and Tuition) or any technical questions (including but not limited to Class or Student Portal access).
(d) Workbook Assignment Submission
Student should submit their finished Workbook Assignment(s)s as emailed attachments to their Professor’s ARCS email address.
(e) Phone Calls
Student should never communicate with their Professor through a phone call, unless such call is initiated by Professor.
General Communication with ARCS Administration
Under general circumstances, Student should consider their Professor to be their primary point of contact, corresponding with ARCS Administration at support@arcstofreedom.com, only after having first conferred with their Professor.
Communication with Other Students
While you will see and get to know your fellow classmates, ARCS Students are expressly forbidden from contacting fellow students, while enrolled. This is to protect the integrity of each Student’s healing process, and to ensure that no Student prematurely adopts a “coaching role” with another, before either are certified or sanctioned to practice Coaching.
STUDENT BEHAVIOR
Student’s demonstration of disrespectful and/or otherwise disruptive conduct may result in Student's (a) immediate Withdrawal from the Program, and/or (b) ineligibility for future enrollment in the Program, and/or (c) immediate, permanent and/or retroactive revocation of Student’s Grant Funding and ARCS Waivers coupled with reallocation of such Grant Funding and ARCS Waivers to another qualified applicant, and/or (d) ineligibility to apply for or receive future Grant Funding and/or ARCS Waivers.
INTRINSIC WORTH POLICY
Student is expected to adhere to the ARCS Intrinsic Worth Policy:
ARCS Intrinsic Worth Policy
ARCS Practitioners and ARCS Students have a duty to believe in the intrinsic worth of all living organisms and, more specifically, of all human beings; thus, respect and dignity are implicitly owed and never need be earned.
NON-DISCRIMINATION POLICY
Student is expected to adhere to the ARCS Non-Discrimination Policy:
ARCS Non-Discrimination Policy
ARCS Practitioners and ARCS Students should not practice, condone, facilitate or collaborate with any form of discrimination on the basis of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, lack of religion, immigration status, or mental or physical disability.
CAREER SERVICES
Although many Coaches may find work in various capacities and positions, within social-service and other helping-field contexts, organizations, facilities and programs, CARC Certification is specifically designed for Coaches to establish their own, private, independent coaching practice.
- CARC Certification is valid anywhere within the United States, without having to file, qualify or re-test for reciprocity from state to state.
- CARC Certification is not valid in practice jurisdictions outside of the United States.
- CARCs are certified to conduct individual, couple, family and unrelated-large and small group sessions.
- CARCs can opt to see their respective clients online, in person and/or on the phone.
- Coaches can choose their own specialization, including but not limited to working with substance addicts, behavioral addicts, families of addicts, domestic abuse survivors, childhood abuse survivors and other PTSD sufferers.
After graduation, Coaches will be both qualified and invited to apply to the ARCS Teaching Program, in which they can receive:
- ongoing support to cultivate their own, respective ARCS certification class(es).
- The option to offer ARCS certification services to clients within their respective coaching practice.
- ARCS reserves the right to take into account Student’s history, including but not limited to Student’s overall conduct, Class participation and tuition records, when assessing application to the ARCS Teaching Program. ARCS makes no guarantee to Student or Coach that a position to contract with ARCS to teach CARC Certification Classes and/or any other form of position and/or employment of any kind will be available and/or will be made available, at any time, with or without ARCS.
CANCELLATION POLICY
Student may Withdraw from the Program at any time and for any and/or no reason, by contacting their Professor and/or support@arcstofreedom.com; comparably, ARCS, the Certification Board and/or the Grant Board may Withdraw Student, at any time and for any and/or no reason, including but not limited to disrespectful and/or otherwise disruptive behavior by Student, chronic nonpayment of tuition by Student, and/or for any form of Student’s failure to adhere to all ARCS Terms and Conditions, including but not limited to the stipulations detailed, herein, within this Grant-Funded Student Handbook.
Student’s Withdrawal, for any and/or no reason and whether initiated by Student, by ARCS, or by the Certification Board may result in Student's (a) immediate Withdrawal from the Program, and/or (b) ineligibility for future enrollment in the Program, and/or (c) immediate, permanent and/or retroactive revocation of Student’s Grant Funding and ARCS Waivers coupled with reallocation of such Grant Funding and ARCS Waivers to another qualified applicant, and/or (d) ineligibility to apply for or receive future Grant Funding and/or ARCS Waivers.
LEAVE OF ABSENCE
In the event that Student is experiencing financial or other hardship, ARCS offers Student up to one 30-day Leave of Absence, throughout the duration of Student’s Enrollment Term.
Student should request a Leave of Absence from their Professor, and Professor will subsequently file a formal request for Leave of Absence (herein, also referred to as a “Leave Request”) with ARCS Administration, on behalf of Student.
Only ARCS Administrator(s) can approve Leave Request(s). ARCS Administration may require Student to produce documentation of hardship, in order to approve Leave Request(s).
Withdrawal versus Leave of Absence:
Withdrawal
If Student opts to Withdraw from the Program in direct response to financial or other hardship, Student’s automatically-recurring Reduced Tuition payments will cease; however, such Withdrawal will likely result in Student’s (a) ineligibility for future enrollment in the Program, (b) immediate, permanent and/or retroactive revocation of Student’s Grant Funding and ARCS Waivers coupled with reallocation of such Grant Funding and ARCS Waivers to another qualified applicant, and (c) ineligibility to apply for or receive future Grant Funding and/or ARCS Waivers.
Leave of Absence
If Student takes an approved Leave of Absence from the Program in direct response to financial or other hardship, throughout the approved term of Student’s Leave of Absence (Leave Term), Student’s automatically-recurring Reduced Tuition payments will cease and their access to both Classes and Coursework will be restricted; however, Student will retain their Grant Funding and ARCS Waivers, as all such funding and waivers will be held in reserve for Student’s return (at the end of their respectively approved Leave Term).
REFUND POLICY
ARCS is dedicated to the emotional and economic empowerment of survivors.
Due to the fact that ARCS provides Grant Funding and ARCS Waivers to Student and allows Student the option to Withdraw at any time, ARCS does not offer or issue refund(s), of any kind.
ARCS must retain the relatively small amount of Reduced Tuition that Student is required to pay, in order to continue making Grant Funding, ARCS Waivers and Certification available to both current and future Program participants.
ARCS HONOR CODE
Student shall use all reasonable efforts to take, or cause to be taken, any and all actions necessary or desirable to consummate and make effective their respective adherence to all ARCS Terms and Conditions, including but not limited to the stipulations detailed, herein, within this Grant-Funded Student Handbook.
ARCS COPYRIGHTS
Student fully agrees and assents NOT to duplicate, copy, download, share, transfer, transmit, modify, reproduce, distribute, sell, re-sell, license, sublicense, lease, rent, perform or claim any portion of ARCS Websites, Content, Services (as defined within ARCS Terms and Conditions) and/or any and all other forms of ARCS Proprietary Information, without express written and notarized permission from ARCS and all appropriate authors or copyright agents.
Any attempt by Student to duplicate, copy, download, share, transfer, transmit, modify, reproduce, distribute, sell, re-sell, license, sublicense, lease, rent, perform or claim any portion of ARCS Websites, Content, Services (as defined within ARCS Terms and Conditions) and/or any and all other forms of ARCS Proprietary Information, without express written and notarized permission from ARCS and all appropriate authors or copyright agents may result in Student's (a) immediate Withdrawal from the Program, and/or (b) ineligibility for future enrollment in the Program, and/or (c) immediate, permanent and/or retroactive revocation of Student’s Grant Funding and ARCS Waivers coupled with reallocation of such Grant Funding and ARCS Waivers to another qualified applicant, and/or (d) ineligibility to apply for or receive future Grant Funding and/or ARCS Waivers.
Any attempt by Student to duplicate, copy, download, share, transfer, transmit, modify, reproduce, distribute, sell, re-sell, license, sublicense, lease, rent, perform or claim any portion of ARCS Websites, Content, Services (as defined within ARCS Terms and Conditions) and/or any and all other forms of ARCS Proprietary Information, without express written and notarized permission from ARCS and all appropriate authors or copyright agents will be prosecuted to the fullest extent of the law, in both criminal and civil proceedings and at the Student’s/defendant’s expense.
FORCE MAJEURE
ARCS will be not be considered in breach of or in default because of, and will not be liable to the Student for, any delay or failure to perform its obligations under this Agreement by reason of electrical outage, lack of online access or service, software or other computer bugs, fire, earthquake, flood, explosion, strike, riot, war, terrorism, or similar event beyond ARCS’s and/or anyone’s reasonable control (each a “Force Majeure Event”). However, if a Force Majeure Event occurs, ARCS shall, as soon as is practicable:
(a) notify the Student of the Force Majeure Event and its impact on ARCS performance; and
(b) use reasonable efforts to resolve any issues resulting from the Force Majeure Event.
EFFECTIVENESS
Grant Funding and ARCS Waivers will be reserved for Student and attached to Student’s Enrollment, immediately, when Student signs and/or otherwise electronically agrees and assents to adhere to all ARCS Terms and Conditions, including but not limited to the stipulations detailed, herein, within this Grant-Funded Student Handbook.
Student’s Grant Funding, ARCS Waivers and Enrollment become effective when Student signs and/or otherwise electronically agrees and assents to adhere to all ARCS Terms and Conditions, including but not limited to the stipulations detailed, herein, within this Grant-Funded Student Handbook.
INDEMNIFICATION
Student is fully and solely responsible for participating in the Program, of their own choice and volition and at their own risk; thus, Student fully releases ARCS from any and all legal liability. Student agrees to indemnify ARCS, defend ARCS, and hold ARCS harmless from and against any loss(es), cost(s), or damage(s) of any kind.
At all times after the effective date of this Agreement, the Student shall indemnify ARCS from all damages, liabilities, expenses, claims, or judgments (including interest, penalties, reasonable attorneys’ fees, accounting fees, and expert witness fees) (collectively, the “Claims”) that any ARCS Indemnitee may incur.
WAIVER & RELEASE OF LIABILITY
WHEREAS, Student chooses to enroll in, participate in, access and utilize the ARCS Program, a creative course of study related to the addiction-recovery coaching industry and the abuse-recovery coaching industry:
NOW, THEREFORE, for and in consideration of the sum of Ten ($10.00) Dollars and other good and valuable considerations including, without limitation, the acceptance by the Student into the Program, the receipt and sufficiency of which are herewith acknowledged, the Student does hereby waive, release and discharge ARCS, and agrees to indemnify ARCS and hold ARCS harmless, from any and all claims for damages for death, personal injury or property damage which the Student or any third party or parties may have, or which hereafter accrue to the Student, against ARCS as a result of Student’s participation in the Program. This release is intended to discharge ARCS, its members, officers, administrators, trainers, professors, practitioners, independent contractors, affiliates and employees from and against any and all liability arising out of or connected in any way with the opted participation by the Student, as set forth herein. Student further understands that accidents and injuries can arise out of their opted participation in the Program, which may cause personal injury to the Student and/or to third parties; knowing the risks, nevertheless, the Student agrees to assume those risks and to release ARCS, and to indemnify ARCS, and to hold ARCS harmless who might otherwise be liable to the Student or to Student’s legal representatives for damages.
This waiver, release and assumption of risk shall be binding on the Student and the Student’s heirs and legal representatives.
LAST REVISED: JANUARY 22, 2020
ARCS-NBARP PROFESSIONAL PRACTICE CODE
*NBARP Professional Practice Code, adapted for ARCS Practitioners
ARCS Misson
Addiction-Recovery Counseling Services, LLC (herein also referred to as "ARCS") provides addiction-recovery coach certification training accredited by The National Board of Addiction-Recovery Professionals (herein also referred to as "The NBARP" or "NBARP"). It is the mission of ARCS to equip [1]ARCS practitioners (herein also referred to as "practitioner" or "practitioners") with ongoing education and resources.
The predominant mission of a Certified Addiction-Recovery Coach (herein also referred to as "CARC") is to quantitatively improve the functioning and qualitatively enhance the well-being of their respective clients. Essentially, the ARCS mission is designed to support the mission of ARCS practitioners, generally, and CARCs, specifically.
CARC and ARCS clients may be individuals, couples, families or groups. Since the ARCS Student Curriculum focuses upon specialized intervention and recovery techniques for both substance and behavioral addicts, clients are more likely to consist of addicts and their respective family members. Nonetheless, the ARCS field of study and practice considers addiction, its causality and its symptomatology within the breadth of the comprehensive human experience, yielding ARCS practitioners well-prepared to help many non-addicts who may be suffering with self-defeating and unwanted behavioral patterns.
Purpose of the NBARP Code
This NBARP Professional Practice Code (herein also referred to as "the Code" or "Code") establishes a set of values, ethics and standards to which all ARCS practitioners are expected to adhere. It is relevant to all ARCS practitioners, in all practice settings and with all client populations.
The primary purpose of this code is to enforce the ARCS Mission, and it serves to do so in the following ways:
1. The Code clarifies the ARCS Mission, detailing the unique features of ARCS practice.
2. The Code sets forth clear standards by which ARCS practitioners are held accountable for professional values, ethics and conduct.
3. The Code provides professional practice standards by which the general public can hold ARCS practitioners accountable.
4. The Code provides professional practice standards by which the professional community can hold ARCS practitioners accountable.
5. The Code establishes a benchmark of practice that the collective of ARCS practitioners, ARCS and the NBARP can utilize to assess whether such practitioners have engaged in unprofessional or unethical conduct.
6. The Code serves as a guide by which ARCS practitioners can prevent conflicts of interest.
7. The Code serves as a guide by which ARCS practitioners can resolve ethical dilemmas.
Upon a credible report of gross professional negligence, misconduct or other failure to adhere to the standards set forth in this code, the NBARP reserves the right to immediately suspend an ARCS practitioner's certification and/or continued duties, for the indefinite term of a thorough investigation. The course of such investigation may or may not include an internal peer review and/or an NBARP hearing. The conclusion of such procedures may or may not result in required remedial action, loss of position and/or permanent revocation of certification. While violations of this code are not implicitly synonymous with violations of the law or with legal liability, the NBARP and/or ARCS reserve the right to notify all relevant national, state and local authorities and to participate in court cases, when appropriate.
The NBARP and ARCS offer financial compensation for reports of gross professional negligence, misconduct or other failure to adhere to the standards set forth in this code, that lead to criminal or civil conviction.
Report concerns about gross professional negligence, misconduct or other failure to adhere to the standards set forth in this code, at one or both of the following:
legaldepartment@arcstofreedom.com
certificationreviewboard@nbarp.org
The NBARP and ARCS applaud and support ARCS practitioners who seek help if in crisis, thereby responsibly preventing professional, ethical or other violations.
Each CARC is required to attain and maintain ongoing, weekly appointments with a [2]Designated Professional Advisor (herein also referred to as "DPA"), with whom they should confer, in the event that they face an ethical or other dilemma that they feel unable to clarify through this code, until an adequate resolution that concurrently satisfies this code can be identified and applied.
CARCs must choose a Designated Professional Advisor that holds one of the following professional credentials:
1. NBARP-Certified ARCS Professor
2. Masters-Level Counselor
NBARP Practice Principles
The NBARP has established seven principles of practice that define ARCS practitioners' roles, responsibilities and rapport with clients:
1. Respectful
2. Committed
3. Protective
4. Empowering
5. Competent
6. Responsible
7. Fiduciary
RESPECTFUL
Respectful – A Systems Approach
ARCS practitioners, much like [3]social workers, are trained to view clients through the multi-dimensional lens proffered by Systems Theory, which recognizes the macro (institutionalized), mezzo (community-based) and micro (individualized) spheres of interaction, influence and intervention. Systems Theory provides an adaptable conceptual framework through which ARCS practitioners are uniquely qualified to assess and assist clients, within the complex challenges of their addiction and the varied requirements of their sustained recovery.
Systems Theory affects the way in which ARCS practitioners approach clients and the world, at large. Fundamentally, it ensures that all tenets espoused within this code are practiced on multiple coexisting levels and in myriad diverse formats, including the professional principle of Respectfulness.
Respectful – Macro Level
Implicit within the CARC field is special recognition of both behavioral and substance addicts, whether active, abstinent, recovering or otherwise, as a vulnerable and oppressed group; thus, ARCS practitioners should be sensitive to cultural, ethnic and other forms of diversity and promote social justice, in all areas, against a global system of discrimination, of which discrimination against addicts is a mere parcel. They should consistently seek multi-cultural awareness and appreciation, as well as acknowledge the strengths inherent in distinct cultures. They should deliver services that are culturally appropriate and sensitive.
ARCS Non-Discrimination Policy:
ARCS practitioners should not practice, condone, facilitate or collaborate with any form of discrimination on the basis of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, lack of religion, immigration status, or mental or physical disability.
Respectful – Mezzo Level
ARCS practitioners should cultivate a replete understanding of each client's family dynamics and community networks. Furthermore, they should seek to understand both the ways in which and the degree to which a client's familial and communal environments may have impacted their beliefs, motivations and needs.
ARCS practitioners are mindful to allocate support services to clients based upon their most fundamental needs, first, as determined by a comprehensive bio-psycho-social assessment, Maslow's Hierarchy of Needs and additional evaluation tools. On a local and immediate level, ARCS practitioners seek to ensure clients' adequate access to vital resources.
Only The NBARP is authorized to set fee ranges for CARC clients. Furthermore, all ARCS practitioners must offer coaching session fees that are "fair, reasonable, commensurate with services performed and considerate to clients' ability to pay", based upon The NBARP's most recently published Sliding Fee Scales.
NBARP Sliding Fee Scale for CARC Clients:
$25.00 - $135.00 per 50-minute coaching session
ARCS practitioners are encouraged to grant free, initial consultations to prospective clients; however, the NBARP forbids free, ongoing sessions, as they can easily create lack of client motivation and accountability, as well as blurred practitioner-client boundaries. Extraordinary circumstances in which one might charge a nominal fee for ongoing sessions (such as homelessness coupled with an catastrophic lack of resources) must be considered carefully and on a case-per-case basis.
Respectful – Micro Level
ARCS practitioners treat each person with caring and consideration. They appreciate each client's unique personhood and, furthermore, they are mindful that individualized differences exist within cultural distinctions. More specifically, ARCS practitioners are acutely aware of the devastating role that internalized shame plays in chronic addiction and seek to reverse this destructive mechanism, at its most elemental level, with a model of respect and dignity within practitioner-client rapport and interaction.
NBARP Intrinsic Worth Policy:
All ARCS practitioners have a duty to believe in the intrinsic worth of all living organisms and,
more specifically, of all human beings; thus, respect and dignity are implicitly owed and never need be earned.
ARCS practitioners respect each clients' self-determination. They work not only on behalf of, but also in conjunction with their clients, engaging them as collaborative partners in the change process. ARCS practitioners help clients to recognize their inherent gifts and strengths as integral to both defining and achieving short and long-term goals.
ARCS practitioners may only limit a client's right to self-determination when, in the practitioner's professional estimation, a client's actions or potential actions pose a serious, foreseeable and imminent risk to themselves or others.
COMMITTED
Committed – Client Interests First
In accordance with the ARCS Mission, the needs of clients are generally given precedence. ARCS practitioners would only place client actual or perceived needs secondary to an ethical or legal obligation, such as mandatory reporting that a client or other may be in danger.
In fact, ARCS practitioners must elevate client-interest above their own self-interest. As in any vocation that navigates the subtle and precarious variables between life and death, addiction-recovery coaching demands that personal business sense and healthy profit motive, while not only permitted but even encouraged, must fall subordinate to each ARCS practitioner's foremost commitment to be of service.
Committed – Avoid Conflicts of Interest
ARCS practitioners must stay vigilant to identify and avoid conflicts of interest. A conflict of interest is defined as any professional arrangement or circumstance in which the practitioner's professional discretion, judgment or objectivity may be compromised.
ARCS practitioners must inform clients, immediately, whenever an actual or potential conflict of interest occurs and take proactive measures to resolve the conflict expeditiously and in a manner that maintains clients’ interests as primary. In such instances, prioritizing client interests might commonly require termination of the practitioner-client relationship, with proper referral of the client to comparable services.
ARCS practitioners are completely and solely responsible to avoid conflicts of interest, including but not limited to the following:
1. ARCS practitioners must not in any way exploit others, for their own personal, professional, social, political, financial or other gain.
2. ARCS practitioners should not engage in dual or multiple roles.
(a) Dual or multiple roles develop if an ARCS practitioner interacts with a client in more than one context, whether professional, social or business. Dual and multiple roles create conditions conducive to distorted boundaries, exploitation, inappropriate practitioner-client interaction, miscommunication, misunderstanding and misconduct.
For instance, an ARCS practitioner who is also a 12-step recovery member must not coach someone that they sponsor. Additionally, ARCS practitioners must not coach friends, relatives, neighbors or business associates, such as their accountant or their hair stylist.
(b) Dual or multiple roles can occur simultaneously or consecutively.
For example, an ARCS practitioner must not coach a friend, whether they are currently close or have not seen one another since childhood.
(c) Most of the time, dual and multiple roles are avoidable. In the limited circumstances in
which they are unavoidable, ARCS practitioners are responsible to both set and abide by
clear, professional and appropriate boundaries.
For instance, if an ARCS practitioner were to see one of their clients at a 12-step or other function, they should not engage with such client in any interpersonal manner and should, furthermore, help the client to understand and accept this boundary. Also, if a former client were to begin working in a facility at which an ARCS practitioner conducts groups, the practitioner would be responsible to notify the program's administrator and to establish new and professional boundaries with their former client.
ARCS practitioners who are also 12-step recovery members are strongly encouraged to practice in a geographical area separate and distinct from that in which they attend meetings in order to minimize the propensity for dual and multiple roles.
3. ARCS practitioners must not barter for their services.
(a) Bartering is defined as, “accepting goods or services, in exchange for addiction-recovery coaching services”. Bartering arrangements create conditions conducive to distorted boundaries, exploitation, inappropriate practitioner-client interaction, miscommunication, misunderstanding and misconduct.
For example, if an ARCS practitioner's client is a professional massage therapist, they must not exchange coaching services for massage services. Accordingly, if an ARCS practitioner's client is a professional hair stylist, they must not exchange coaching services for beauty services.
(b) While ARCS practitioners can offer a series of small or large unrelated groups (such as community workshops) as well as initial consultations, for no charge, ongoing individual or related-group sessions offered "free" are considered a form of abstract bartering and are prohibited.
4. When coaching a couples or families, if an ARCS practitioner anticipates or discovers a conflict of interest amongst or with the parties, the practitioner should immediately clarify their role with all parties and act to proactively eradicate any conflicts of interest.
(a) ARCS practitioners must, with all parties, clearly identify which participants will be considered “clients”, thus beneficiaries of such practitioner's professional obligations, and which participants will not be considered “clients”.
For example, if a couple is starting coaching sessions together, they would each and both be considered “clients”. Conversely, if a woman begins coaching sessions and, at some future point, invites her husband to attend a session, the woman is the practitioner's client, but the husband is not; rather, he is a visitor, a “non-client” participant.
(b) ARCS practitioners should exert professional acumen to identify group members' attempts to manipulate the practitioner and/or to triangulate with the practitioner. Triangulation is a phenomenon in which related parties “recruit” a third-party (such as a coach) through which to divert relationship tension and stress.
For instance, if an ARCS practitioner begins coaching a newcomer in recovery, and that client's mother attempts to call the practitioner for “regular updates” on her child's progress, it is vital that the ARCS practitioner explain her professional obligations to the client (child) and his/her consequential incapability to provide session information to the non-client (mother). In this scenario, the ARCS practitioner may also opt to provide the non-client (mother) with relevant support resource information, such as Al-Anon literature and meeting schedules.
PROTECTIVE
Protective – Informed Consent
ARCS practitioners should provide all clients with informed consent, fully apprising clients of the purpose, benefits, risks, limitations and costs of addiction-recovery coaching services. Additionally, ARCS practitioners should always inform clients of their respective rights to refuse or, at any time, to withdraw their consent for services.
ARCS practitioners are solely and fully responsible for ensuring that their clients comprehend and consent to all terms and conditions of addiction-recovery coaching services; therefore, practitioners should encourage client to ask clarifying questions throughout the process of informed consent. Also, practitioners should use clear and easily understandable language, when explaining the terms and conditions of such services. Finally, if a client is illiterate or does not share the same primary language with the practitioner, the practitioner must take measures to assure the client's understanding, such as acquiring and integrating a qualified interpreter or translator.
ARCS practitioners are not authorized to work in the context of private or independent practice with clients who are legally or otherwise deemed incapable of providing informed consent or clients who are receiving services involuntarily. Therefore, ARCS practitioners are expressly and strictly prohibited from working with clients who suffer any form or degree of diminished or limited capacity to provide informed consent, unless under the direct supervision, licensure and employ of an agency or organization specializing in the treatment of such population.
Additionally, CARC's are not authorized to work with clients who are under the guardianship or conservatorship of any third-party. CARC's and other ARCS practitioners who wish to work with adolescents should consult the individual consent laws governing their respective practice jurisdiction.
Due to the nature of the specialized population that ARCS practitioners serve and their respective need not only for professional confidentiality but also for general, societal anonymity, ARCS practitioners are expressly and strictly prohibited from video or audio taping any client sessions, except for training sessions that receive written approval from and direct supervision by ARCS.
ARCS practitioners are strongly encouraged to develop and utilize forms for client intake, assessment, orientation, referral and termination.
Each ARCS practitioner is fully and solely responsible for ensuring that any and all forms that they provide to clients are up-to-date and complete, including but not limited to all information that may be required to satisfy both the conditions of this code and the laws of their practice jurisdiction.
Protective – Privacy & Confidentiality
ARCS practitioners must respect their clients’ right to privacy. Furthermore, they should not solicit private information from their clients, unless it is necessary for providing services. Finally, once private information has been shared, all standards of privacy and confidentiality apply.
ARCS practitioners must protect the confidentiality of all information garnered throughout the course of addiction-recovery coaching services and other related activities. The professional expectation is that ARCS practitioners will keep all information regarding clients confidential.
ARCS practitioners should discuss the nature and limitations of clients' rights to confidentiality, with both clients and all other relevant parties. Through the process of informed consent and well prior to formally engaging in addiction-recovery coaching services, clients should be made aware of the exceptional conditions in which private, confidential or otherwise privileged information may be requested or legally required and, thus, possibly disclosed.
There are very few circumstances in which an ARCS practitioner would be appropriate in disclosing confidential or privileged information and, even in such exceptional instances, the practitioner is fully and solely responsible for taking the following actions:
1. whenever possible, make every effort to preemptively inform the client about the content, scheduled time and potential ramifications of such disclosure.
2. always divulge the least amount of information needed to achieve the disclosure's purpose.
ARCS practitioners must protect clients' confidentiality, except in the following instances:
1. when disclosure of confidential or privileged information is essential to prevent foreseeable and imminent harm, to a client or to others.
2. when legally required.
(a) Even if and/or when an ARCS practitioner is compelled to disclose confidential or privileged information by a court of law, the practitioner should protect their client's confidentiality to the greatest extent permitted by law.
(b) If a court orders an ARCS practitioner to disclose confidential or privileged information without clients' consent and the practitioner believes that such disclosure my cause harm to the client, the practitioner should request that the court withdraw the order, limit its scope and/or maintain the information under seal and, thus, as inaccessible by the public.
3. by client consent.
(a) ARCS practitioners may disclose confidential and privileged information with direct and valid written consent from clients.
(b) In the event that such disclosure is requested by the client but not recommended by the ARCS practitioner, such practitioner may also stipulate that the written request for disclosure be witnessed and/or notarized.
4. with consultants.
(a) ARCS practitioners may discuss client cases as needed with professional colleagues, trainers and mentors, provided that such consultants are bound to uphold the confidentiality of the practitioner's disclosures to equal professional and legal extent as the practitioner is required to defend the confidentiality of their clients.
For example, an ARCS practitioner may consult with their ARCS trainer, professor or a Masters-level counselor; however, ARCS practitioners may not consult with halfway house staff members or treatment center technicians, unless they have a Masters Degree in the counseling field.
(b) ARCS practitioners may discuss client cases as needed with professional consultants, provided that the practitioner does not disclose any identifiable information about the client, including but not limited to the client's name, email address, telephone number and any circumstantial information that may readily identify the client.
For example, if discussing a client case with a professional colleague, trainer or mentor, an ARCS practitioner should not only withhold the client's readily identifiable information, such as their name, but they should also withhold sharing of details such as that the client might be dating a particular person, or that they used to be married to a particular person, or that they work at a specific place, or any other such circumstantially identifiable information.
(c) ARCS practitioners should not disclose identifying information when discussing clients with consultants unless the client has consented to disclosure of confidential information or there is a compelling need for such disclosure.
(d) When consulting with colleagues about clients, ARCS practitioners should disclose the least amount of information necessary to achieve the purposes of the consultation.
5. as consultants
(a) ARCS practitioners operating as professional colleagues, trainers, mentors and in any other consultation role should not disclose identifying information when discussing clients, including for teaching or training purposes, unless a client has consented to disclosure of confidential information in writing.
(b) ARCS practitioners should respect confidential information shared by colleagues in the course of their professional relationships and transactions.
(c) ARCS practitioners should ensure that such colleagues understand ARCS practitioners’ obligation to respect confidentiality and any exceptions related to it.
(d) ARCS practitioners operating as professional colleagues, trainers, mentors and in any other consultation role should discourage colleagues from disclosing identifying information, when discussing clients, unless the client has consented to disclosure of confidential information or there is a compelling need for such disclosure.
(e) ARCS practitioners operating as professional colleagues, trainers, mentors and in any other consultation role should encourage colleagues to disclose the least amount of information necessary, when discussing clients, to achieve the purposes of the consultation.
Circumstances which the are NOT exceptions to the standards of confidentiality include, but are not limited to the following:
1. ARCS practitioners should not disclose private, confidential or otherwise privileged information to third-party payers (such as insurance companies), unless the client has authorized such disclosure.
2. ARCS practitioners should not disclose private, confidential or otherwise privileged information to members of the media.
3. ARCS practitioners should protect the confidentiality of deceased or otherwise indisposed clients.
4. ARCS practitioners must arrange to protect clients' confidentiality even subject to their own sabbatical from practice, termination of practice, death or other incapacity.
When coaching couples, families or any other type of groups ARCS practitioners should:
1. seek comprehension by and consensus amongst all parties involved, concerning each individual's right to privacy and confidentiality.
2. seek comprehension by and commitment from all parties involved, regarding each individual's moral obligation to preserve the confidentiality of all information shared in group sessions.
3. seek comprehension by and consent of all parties involved, that the practitioner can in no way guarantee that all individuals will honor agreements established to respect and preserve group session participants' privacy and confidentiality.
In addition to the more stringent and obvious parameters of confidentiality, ARCS practitioners should exercise discretion and take reasonable precautions in their everyday activities, to secure clients' rights to privacy and confidentiality. For example, practitioners should not discuss confidential information (either about clients or with them) in public or semi-public areas, be they online or offline, including but not limited to waiting rooms, hallways, elevators, restaurants, sidewalks, cafés, blogs, forums or social media platforms. ARCS practitioners who see clients in any residential environment (whether the client's home or a residential institution) are responsible for ensuring that a private session space has been secured and can be maintained. ARCS practitioners are expressly and strictly prohibited from holding addiction-recovery coaching sessions in any setting that does not protect client privacy and confidentiality.
Protective – Documentation & Record-Keeping
ARCS practitioners should exercise discretion and take reasonable precautions to protect the confidentiality of clients’ written and electronic records, as well as any other sensitive material. Nonetheless, ARCS practitioners are not responsible for the data security of online and offline third-party service providers.
ARCS practitioners should exercise discretion and take reasonable precautions to confirm that clients' records are stored in a secure location and kept inaccessible to unauthorized parties. ARCS practitioners should always protect client confidentiality and follow the laws of their respective practice jurisdiction, regarding the number of years that client records must be stored, following termination of services, and the manner in which client records should ultimately be either transferred or destroyed.
ARCS practitioners should provide clients with ample access to their respective records, so long as the client has requested such access in writing and the practitioner has redacted any non-client confidential information, therein. If an ARCS practitioner feels concerned that access to such records might cause distress to the client, the practitioner should take time to review and interpret the records, with the client. Only in exceptional circumstances, in which the practitioner believes that access to such records may cause serious harm the client, would an ARCS provider limit a client's access to their records, or to a portion of their records.
ARCS Practitioners who take session notes are encouraged to employ a standardized and widely-accepted documentation style, such as the Data-Assessment-Plan (D.A.P), the Data-Assessment-Response-Plan (D.A.R.P.) and the Subjective-Objective-Assessment-Plan (S.O.A.P.) note-taking styles. Many ARCS practitioners opt not to record session notes, or to transcribe very minimal and/or coded documentation, to maximize client security.
EMPOWERING
In alignment with their core mission, ARCS practitioners seek not merely to support clients, but more importantly to impart the vital skills with which they can meet and sustain their own needs and aspirations. ARCS recognizes that human relationships can be powerful models for rehabilitation; thus, ARCS practice methods and materials are specifically designed to promote clients' incremental cultivation of personal responsibility, accountability and empowerment. In fact, it is the specialization in the addiction-recovery field, coupled with several distinct and empowering practice features that collectively render the ARCS practitioner-client interaction as unique, within the interdisciplinary helping landscape.
Empowering – versus Enabling
Undoubtably, due to acute awareness of toxic enabling as a prevalent and debilitating force in addictive relationships, the ARCS practice setting and rapport involve conscientious and proactive focus on empowerment, versus enabling. Following the old parable, ARCS practitioners do not “fish” for their clients; rather, they teach clients how to bait their own hooks and cast their own lines, working with them, as they practice and hone their new skills.
ARCS practitioners diligently seek what is often subtle discernment between each clients' capabilities, strengths and gifts, set against their requirements for external resources. Furthermore, ARCS practitioners do not foster a monopoly amongst either of these forces but, rather, a prosperous equilibrium in which self-reliance and external reliance fortify one another. Through customized intervention strategies, ARCS practitioners train both addicts and their family members to differentiate between toxic enabling and healthy enabling or, rather, a measure of helpfulness that is naturally conducive to the comprehensive empowerment of its beneficiary.
Empowering – as Modeling
ARCS practitioners are cognizant that the coaching setting provides ample opportunity for clients to model new perspectives and behaviors. Modeling, or “mimicking” is a very natural way to learn. It is, in fact, the way that we incorporate and integrate new information, as children.
Since modeling is, essentially, the most innate way that we learn, it is fully expected to be a central activity in any fundamental change process. Nonetheless, ARCS practitioners must remain vigilantly aware that the instinctive drive to learn through modeling can also become confusing for clients, as it can so remarkably resemble a surrogate relationship.
Whilst counselors from myriad professional domains should and most often do receive dedicated education in the more precarious facets of practice, ARCS practitioners' specialized acuity about the addictive trait of over-dependence yields them extraordinarily adept in helping clients to experience unprecedented breakthroughs in session, while still recognizing their unrivaled position of sovereignty, in their own lives. ARCS practitioners empower clients to understand that, although the coaching environment may be productively utilized as a template for growth, the client should not mistakenly relegate the practitioner (or anyone else) to a parental or other role that would, by definition, seem or seek to excuse the the client from preeminent responsibility in their respective decisions and actions.
Empowering – ARCS Curricula
ARCS practitioners are encouraged to integrate ARCS methods and materials into coaching sessions. The ARCS Client Curriculum provides ongoing skills and education coupled with a strong focus on tangible, daily action which can collectively promote personal recovery and healing. ARCS materials can empower CARCs and their clients by enhancing continuity of information, continuity of care, efficient and effective session planning, quantifiable progress and increased participation in coaching sessions:
Module 01 - The Toolkit
Module 02 - Knowledge versus Acceptance
Module 03 - Looking at the Literature
Module 04 - The Cycle of Addiction (abridged version)
Module 05 - The Cycle of Addiction (part 1)
Module 06 - The Cycle of Addiction (part 2)
Module 07 - The Disease Concept (part 1)
Module 08 - The Disease Concept (part 2)
Module 09 - The Disease Concept (part 3)
Module 10 - Anatomy of a Relapse (part 1)
Module 11 - Anatomy of a Relapse (part 2)
Module 12 - Details of Diagnosis (part 1)
Module 13 - Details of Diagnosis (part 2)
Module 14 - Details of Diagnosis (part 3)
Module 15 - History Lesson (part 1)
Module 16 - History Lesson (part 2)
Module 17 - Addiction as a "Handicap"
Module 18 - Case Study (part 1)
Module 19 - Case Study (part 2)
Module 20 - Case Study (part 3)
Module 21 - Case Study (part 4)
Module 22 - Case Study (part 5)
Module 23 - Case Study (part 6)
Module 24 - Case Study (part 7)
Module 25 - Case Study (part 8)
Module 26 - Case Study (part 9)
Module 27 - Personal Faith in the Healing Process (part 1)
Module 28 - Personal Faith in the Healing Process (part 2)
Module 29 - Personal Faith in the Healing Process (part 3)
Module 30 - Personal Faith in the Healing Process (part 4)
Module 31 - Spiritual Warfare
Module 32 - Behavioral Addiction (part 1)
Module 33 - Behavioral Addiction (part 2)
Module 34 - Behavioral Addiction (part 3)
Module 35 - Introduction to Counseling
Module 36 - Developmental Stages
Module 37 - PTSD (part 1)
Module 38 - PTSD (part 2)
Module 39 - PTSD (part 3)
Module 40 - Internal Mechanics (part 1)
Module 41 - Internal Mechanics (part 2)
Module 42 -Internal Mechanics (part 3)
Module 43 - Internal Mechanics (part 4)
Module 44 - Boundaries (part 1)
Module 45 - Boundaries (part 2)
Module 46 - Q&A (part 1)
Module 47 - Q&A (part 2)
Module 48 - Q&A (part 3)
Module 49 - Inner Child Practicum (part 1)
Module 50 - Inner Child Practicum (part 2)
Module 51 - Inner Child Practicum (part 3)
Module 52 - Inner Child Practicum (part 4)
Module 53 - Accountability (part 1)
Module 54 - Accountability (part 2)
Module 55 - Accountability (part 3)
Module 56 - Accountability (part 3.1)
Module 57 - Accountability (part 3.2)
Module 58 - Accountability (part 3.3)
Module 59 - Accountability (part 3.4)
Module 60 - Accountability (part 3.5)
Module 61 - Accountability (part 3.6)
Module 62 - Accountability (part 3.7)
Module 63 - Accountability (part 3.8)
Module 64 - Accountability (part 4.1)
Module 65 - Accountability (part 4.2)
Module 66 - Accountability (part 4.3)
Module 67 - Accountability (part 4.4)
Module 68 - Accountability (part 5)
Module 69 - Rules of Disclosure
Module 70 - The Power of Action
Module 71 - How to Change (part 1)
Module 72 - How to Change (part 2)
Module 73 - How to Change (part 3)
Module 74 - Maintenance (part 1)
Module 75 - Maintenance (part 2)
Authorized CARCs may offer their private clients (i.e. individual, couples and related group private session clients, only) access to The ARCS Client Video-Workbook Curriculum, through independent portal registration with ARCS.
Authorized CARCs may offer their private clients (i.e. individual, couples and related group private session clients, only) access to The ARCS Student Video-Workbook Curriculum, on a case-by-case basis, as approved by the NBARP.
Authorized CARCs may offer their unrelated group clients the following 14 video-workbook lessons from the Client Curriculum:
Module 01 - The Toolkit
Module 02 - Knowledge versus Acceptance
Module 03 - Looking at the Literature
Module 04 - The Cycle of Addiction (abridged version)
Module 18 - Case Study (part 1)
Module 19 - Case Study (part 1)
Module 20 - Case Study (part 2)
Module 21 - Case Study (part 3)
Module 22 - Case Study (part 4)
Module 23 - Case Study (part 5)
Module 24 - Case Study (part 6)
Module 25 - Case Study (part 7)
Module 26 - Case Study (part 8)
Module 27 - Case Study (part 9)
Module 40 - PTSD (part 3)
ARCS practitioners are EXPRESSLY PROHIBITED from acquiring or providing independent access to the ARCS Client and Student Curricula. In short, the only way in which both CARCs the general public can access the ARCS Client and Student Video-Workbook Curricula is by individually registering with ARCS through their online portal and, furthermore, by adhering to stipulations including but not limited to the following:
1. Participating clients must attend consistent weekly coaching sessions, with a participating CARC.
2. Participating CARCs must attend weekly ARCS Alumni Groups, with an NBARP-certified ARCS Professor.
3. Participating CARCs and clients must each be formally registered through the online ARCS Portal.
4. Participating Student-Curriculum clients must be pre-approved for certification eligibility, by the NBARP.
This restriction serves the mutual benefit of all parties:
1.Participating clients are only able to access ARCS video-workbook lessons, if attending consistent weekly coaching sessions with their designated CARC.
2. CARCs secure their collective exclusivity, as the only coaching-field professionals with access to ARCS video-workbook lessons.
3. The NBARP and ARCS ensure that CARCs get the professional support that they need.
4. The NBARP and ARCS ensures that CARCs are overseeing client access to ARCS copyrighted video-workbook content.
COMPETENT
ARCS practitioners should be measurably proficient in the performance of their professional duties. Furthermore, they should provide coaching services and represent themselves as qualified only within the parameters of their education, training and certification, professional consultation received, or other relevant experience. ARCS practitioners should operate only within their areas of expertise and are required to both attain and maintain valid NBARP-certification status, in order to perform addiction-recovery coaching sessions and any other related activities.
Competent – through Professional Development
ARCS practitioners should bolster their expertise through a viable protocol of ongoing professional development. They should regularly review all available literature, resources and correspondence regarding practice methods and professional ethics.
ARCS practitioners should strive to steadily increase their practical insight and skills, staying updated with new information and innovation within the professional helping realm, generally, and the addiction-recovery specialization, specifically. When reviewing new techniques, practitioners should apply professional diligence and discernment, critically examining them and integrating only modalities that demonstrate empirical efficacy. Ultimately, ARCS practitioners should advertise and offer only services for which they have received appropriate, professional training.
Competent – as Interdisciplinary
ARCS practitioners should consider themselves part of an interdisciplinary collective of both professional and layperson colleagues who oft times specialize in the rehabilitation of addicts and their family members, including but not limited to psychiatrists and other physicians, treatment center staff, transitional housing owners and managers, and 12-step recovery sponsors and members. ARCS practitioners should cooperate with internal ARCS colleagues and with colleagues from other disciplines when such alliances serve the well-being of clients.
ARCS practitioners should treat colleagues respectfully, encouraging productive collaboration on behalf of clients. When working in conjunction with colleagues, professional and ethical obligations of the collective effort and of each involved individual should be clearly delineated.
ARCS practitioners should increase the value of interdisciplinary interaction, by drawing upon their specialized ARCS training and field expertise. Furthermore, practitioners should stay apprised of colleagues' inherent strengths and areas of aptitude, that they may be able to aptly and accurately attest to colleagues' qualifications.
Competent – as Conscientious
ARCS practitioners should constantly seek and act to discourage, prevent and rectify the unauthorized and unqualified practice of addiction-recovery coaching, as well as of all other related, similar and corresponding interdisciplinary services. Practitioners are charged with the duty of scrutinizing not only the conduct of colleagues, but also their very own conduct, to preclude any such unauthorized and unqualified activity.
ARCS practitioners should not operate in any professional function for which they have not received all applicable instruction and endorsement. Furthermore, ARCS practitioners are not authorized to identify or function as a CARC unless they have acquired and maintained all relevant training, certification and sanctions. Finally, ARCS practitioners should not allow personal issues, including but not limited to psychosocial distress, legal issues, substance abuse, or mental health difficulties to in any way disrupt their professional performance or compromise their professional obligations.
The NBARP and ARCS applaud and support ARCS practitioners who seek help if in crisis, thereby responsibly preventing professional, ethical or other violations.
In the event that an ARCS practitioner concretely determines or even merely suspects that they may be in jeopardy of or involved in any form of unauthorized, unqualified, disrupted, compromised or otherwise incompetent practice, they must promptly take the following measures:
1. contact their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor, immediately.
2. work intensively with their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor and any other qualified professionals, to identify and take urgent preventative and/or remedial actions, including but not limited to the following:
(a) adjustments in workload
(b) partial, full, temporary or permanent transfer of clients, with proper referral and transfer
(c) termination of coaching-client relationship, with proper referral and transfer of client
(d) termination of or sabbatical from practice
(e) forthright disclosure of credentials, certifications and qualifications
(f) additional training
(g) any additional actions required to protect clients and others
3. If the ARCS practitioner fails to comply with all prescribed measures, they risk stringent remedial action being enforced upon them by all appropriate professional organizations and regulatory bodies, including but not limited to The NBARP, ARCS and all relevant national, state, local, public and private entities.
In the event that an ARCS practitioner concretely determines or even merely suspects that a colleague may be in jeopardy of or involved in any form of unauthorized, unqualified, disrupted, compromised or otherwise incompetent practice, they must promptly take the following measures:
1. contact their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor, immediately.
2. work intensively with their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor, to assess accurately and intervene effectively.
3. Work in conjunction with their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor and any other qualified professionals to encourage and assist the colleague to take urgent preventative and/or remedial actions, including but not limited to the following:
(a) adjustments in workload
(b) partial, full, temporary or permanent transfer of clients, with proper referral
(c) termination of coaching-client relationship, with proper referral and transfer of client
(d) termination of or sabbatical from practice
(e) forthright disclosure of credentials, certifications and qualifications
(f) additional training
(g) any additional actions required to protect clients and others
5. If the colleague fails to comply with all prescribed measures, the ARCS practitioner and their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor and any other qualified professionals should immediately notify all appropriate professional organizations and regulatory bodies, including but not limited to The NBARP, ARCS and all relevant national, state, local, public and private entities.
The NBARP and ARCS offer financial compensation for any reports unauthorized, unqualified, disrupted, compromised or otherwise incompetent practice that lead to criminal or civil conviction.
Report concerns about unauthorized, unqualified, disrupted, compromised or otherwise incompetent practice, at one or both of the following:
legaldepartment@arcstofreedom.com
certificationreviewboard@nbarp.org
RESPONSIBLE
ARCS practitioners' choices and conduct should be consistent not only with the letter of this code, but also with its spirit. Although client relationships hold superior import under this code, practitioners should nonetheless espouse the basic principles, herein, in all of their interactions.
ARCS practitioners' professional standards should result from their personal commitment to be of sound character; thus, they should behave responsibly, in all roles and to all parties, both on and off of official duty. Essentially, their practice ethic should both fulfill and transcend the realm of client interest, extending also to personal, familial, social, societal and addendum professional relationships.
Responsible – to the Greater Society
ARCS practitioners should promote the development of multi-cultural diversity and appreciation, fair resource allocation, respect, protection and provision for all people, with particular focus upon the needs of oppressed and exploited groups, generally, and substance and behavioral addicts, specifically.
Responsible – to the NBARP, ARCS and the Coaching Field
ARCS practitioners should aspire to contribute to the cumulative knowledge and enduring advancement of addiction-recovery coaching, as a field. Practitioners should, in their words, deeds and character, reinforce the highest practice standards and ethics. They should protect the integrity of the ARCS tenets and mission, through participation in activities that promote appreciation of the field, through adroit demonstration of their professional duties, through qualified consultation with their colleagues, and through membership in and collaboration with The NBARP.
ARCS practitioners should clearly distinguish between their role as a private individual and as a representative of the addiction-recovery coaching field, as a whole, or of a professional addiction-recovery coaching organization, such as ARCS or The NBARP. Furthermore, practitioners who claim to speak on behalf of ARCS or The NBARP can do so only with each organization's official, written authorization.
ARCS practitioners should fairly acknowledge the original works and contributions of colleagues who are advancing the addiction-recovery coaching field, through research, study and publishing. All ARCS practitioners are encouraged to publish field-related literature; however, such authors will be required to authenticate their material, asserting credit only for original works that they have performed or created, or for portions of original works to which they have contributed.
All ARCS Student Curriculum Content, ARCS Client Curriculum Content, ARCS Websites, ARCS Content, and ARCS Services (as defined in ARCS Policies) are protected by the United States and international copyright, trademark, patent, trade secret and other intellectual property and proprietary laws. Any misuse or misappropriation of any portion of such Websites, Content or Services (as defined in ARCS Policies), including but not limited to failure to diligently protect the integrity, security and exclusivity of such Websites, Content and Services as a commissioned and/or NBARP-certified ARCS practitioner will be considered both a civil breach of contract and a criminally negligent act and will be prosecuted in both courts, at the expense of the defendant, vigorously and to the fullest extent of reparations and satisfaction entitled by the law. For more information on ARCS copyrights read ARCS Policies.
The NBARP and ARCS offer financial compensation for any reports of copyright or intellectual property infringement, misconduct, misuse or misappropriation that lead to criminal or civil conviction.
Report concerns about copyright or intellectual property infringement, misconduct, misuse or misappropriation, at or both of the following:
legaldepartment@arcstofreedom.com
certificationreviewboard@nbarp.org
Responsible – to Employers & Affiliates
Although NBARP-certification applies specifically to the function of addiction-recovery coaching, many third-party agencies and organizations have determined that the extensive ARCS Student Curriculum prepares graduates for employment in a vast range of positions. An ARCS practitioner should accept employment based solely on their existing competence or their ability to professionally acquire the requisite competence.
An ARCS practitioner should clarify their professional and ethical obligations with all third-party agencies and organizations with which they are affiliated or by which they may be employed. Furthermore, ARCS practitioners should always act to promote responsible and ethical practices on the part of third-party agencies and organizations with which they are affiliated an by which they may be employed. Finally, An ARCS practitioner should follow the stipulations of their employer and fulfill the duties of their position, so long as such does not in any way conflict with the tenets of this code.
Responsible – to Colleagues
An ARCS practitioner should clarify their professional and ethical obligations with all colleagues with whom they are affiliated. Furthermore, ARCS practitioners should always act to promote responsible and ethical practices on the part of colleagues with whom they are affiliated.
Responsible – to Clients
In concert with the ARCS tenets and mission, ARCS practitioners are responsible to provide efficacy, responsiveness, continuity and security of services, on behalf of their clients.
Efficacy
ARCS practitioners have a responsibility to establish and maintain a protocol of self-care that extends beyond the mere personal realm and well into the professional domain, serving as both an example of healthful living and an assurance of practitioner efficacy. Congruent with this endeavor, ARCS practitioners should be inclined toward participating in ongoing self-examination, self-interrogation and the general pursuit of self-awareness.
While ARCS practitioners might sometimes seek sporadic or specified professional consultation whenever it is in the best interest of their clients, it is only each practitioner's commitment to ongoing weekly consultation with a qualified Designated Professional Advisor that can, to the greatest degree possible, consistently affirm and reaffirm their sustained maintenance of self-care rituals, their capacity to engage objectively, their ongoing growth in interdisciplinary skill, their successful evasion of the more precarious pitfalls of practice, and their steadfast adherence to this code.
Similar to many of their recommendations to clients and, thereby, aligned with the axiom of teaching by example, ARCS practitioners are expected to cultivate and maintain a relationship with a Designated Professional Advisor, with whom they confer on a weekly basis.
CARCs must choose a Designated Professional Advisor that is designated by one of the following professional credentials:
1. ARCS Professors
2. Masters-Level Counselor
Responsiveness
Particularly due to the multi-faceted nature of any successful addiction intervention, ARCS practitioners should continuously curate an ongoing listing of providers in their area, the services of which may be of value to their clients and may or may not work in direct conjunction with addiction-recovery coaching services.
CARCs must develop a Resource Notebook for their respective practice. ARCS practitioners should maintain this comprehensive, diverse, relevant and detailed record of service providers in their region. This ensures, to the greatest degree possible, that CARCs retain the ongoing capability to effectively refer and transfer clients to comparable and other service providers, as needed.
Continuity
ARCS practitioners must refer, transfer and/or terminate services to and professional relationships with clients, whether to supplemental or alternate and comparable services providers, whenever doing so favors clients' needs and interests, including but not limited to the following circumstances:
1. when the practitioner assesses that such services and relationships are no longer required, by a client.
2. when the practitioner assesses that their respective services are not demonstrating adequate effectiveness or producing sufficient progress with a client and, thus, that alternate or supplemental services are required.
3. when other professionals’ specialized expertise is required to better or fully meet a client's needs.
4. when a practitioner has been coaching a client through their employment with a third-party agency or organization, and the practitioner will be leaving the employment setting.
5. when clients are not paying an overdue balance, only if ALL of the following terms have been satisfied:
(a) all financial and contractual agreements have been reviewed and clarified with the client,
(b) all consequences of continued non-payment have been reviewed and clarified with the client,
(c) the client does not in any way pose an imminent threat to self or others.
6. upon client request.
When an individual who is already receiving addiction-recovery coaching services or any similar services from another agency or colleague contacts an ARCS practitioner for services, the practitioner should proceed with cautious concern for the potential client and professional respect for the agency or colleague, thoroughly exploring with the potential client their reasons for wanting to transfer, all possible challenges and risks involved in transfer and whether or not consultation with their current service provider would be in their best interests.
7. In the event of possible relocation, illness, disability, death or other unavailability.
In preparation for any possible unforeseen events and circumstances, ARCS practitioners are responsible to arrange uninterrupted continuity of service for their clients, with a trusted colleague.
ARCS practitioners are prohibited from giving or receiving payment for any referral.
ARCS practitioners must adhere to the following guidelines, to implement responsible referral, transfer and/or termination of services to and professional relationships with clients:
1. do so timely and orderly fashion
2. notify clients promptly
3. assist in arranging for continuation of services:
(a) apprise clients of the benefits and risks involved in service continuation and cessation,
(b) inform clients of appropriate options for service continuation,
(c) encourage client collaboration, consider client needs and respect client preferences when planning for continuation of services.
4. request/attain client consent to disclose all pertinent client and session information to the new service provider
5. take precautionary measures to avoid any protocol that may cause an adverse reaction in clients who still need services, including but not limited to the abandonment or perceived abandonment of a client.
Practitioners will bear the full burden of defending any abrupt withdrawal of services.
Security
For the security of both clients and practitioners, The NBARP and ARCS require that all actively practicing CARCs acquire and maintain professional liability insurance.
FIDUCIARY
[4]Fiduciary
(adjective)
1. aboveboard; authentic; ethical; honest; reliable; trustworthy; unquestionable.
2. involving trust, especially regarding the relationship between a trustee and a beneficiary.
3. of, relating to, or involving a confidence or trust, between a customer and a professional.
4. holding in trust.
5. depending on public confidence for value or currency.
(noun)
a trustee; an advocate; a guardian.
The word “fiduciary” is derived from the Latin word “fiducia”, meaning “trust”. A fiduciary relationship is one in which one person places complete confidence in another, in regard to a particular transaction, set of transactions, or general affairs. For example, the ARCS practitioner-client relationship is a fiduciary relationship in which one person, the client (also legally termed the "beneficiary") places complete confidence in another, the ARCS practitioner (also legally termed the "fiduciary"), regarding addiction-recovery coaching services and sessions.
The ARCS practitioner-client relationship is a fiduciary relationship in which the practitioner possesses a disproportionately large amount of power, due to not only to their training and expertise but, even more so to their role of objectivity within the coaching context and setting; thus, they bear commensurate professional and ethical obligation to act in the best interest of their clients. ARCS practitioners are required to match their clients' complete trust and vulnerability with corresponding trustworthiness, good faith and irreproachable honesty.
The ARCS practitioner-client relationship is a non-reciprocal relationship in which the practitioner holds substantially more power and responsibility than does the client and through which the practitioner seeks to meet the needs of the client at the absolute exclusion of any “reciprocity”, or comparable return, outside of fair, reasonable and mutually-agreed upon fees for services rendered. This can often be confusing, due to multiple factors including but not limited to the collaborative and dynamic aspects of session, the role and power distortions inherent in addictive mentality, and the potential for both shared demographic traits and life experiences amongst practitioners and clients. Nevertheless and unequivocally, ARCS practitioners are solely, fully and legally accountable to abide by all professional and ethical standards required in the non-reciprocal, fiduciary ARCS practitioner-client relationship, as set forth in this code.
ARCS practitioners should consider it their professional, ethical and moral imperative to confer weekly with their Designated Professional Advisor, if for no other reason than for the express purpose of continuously clarifying their professional, ethical and moral obligations in the non-reciprocal, fiduciary ARCS practitioner-client relationship.
The ARCS Professional Practice Code, in its entirety, delineates the minimal professional standards, ethics, principles and conduct required to protect clients within the non-reciprocal, fiduciary ARCS practitioner-client relationship and, thus, to achieve the ARCS mission. Such protective measures include but are not limited to the following:
ARCS practitioners do NOT exploit or take unfair advantage.
1. ARCS practitioners do NOT in any way exploit clients, potential clients, colleagues or others.
2. ARCS practitioners do NOT in any way prey upon the respective vulnerabilities of clients.
3. ARCS practitioners do NOT in any way misuse their authority to manipulate or coerce clients.
4. ARCS practitioners do NOT unduly solicit or in any way pursue clients or potential clients.
5. An ARCS practitioner do NOT in any way take advantage of their relationships with clients, potential clients, colleagues or others to advance their personal, political, religious, social, financial, business or other interests.
ARCS practitioners do NOT perpetrate written or verbal misconduct.
ARCS practitioners do NOT employ derogatory language to or about clients, potential clients, colleagues or others, including but not limited to gratuitous negative criticism or discriminatory remarks.
ARCS practitioners do NOT perpetrate physical misconduct.
1. ARCS practitioners are solely and fully responsible for establishing and maintaining appropriate physical boundaries in the practitioner-client relationship.
2. ARCS practitioners are solely and fully responsible for helping clients and potential clients to understand and comply with appropriate physical boundaries in the practitioner-client relationship.
3.ARCS practitioners do NOT engage in inappropriately or excessively aggressive physical contact with clients or potential clients, such as shaking or pushing.
4. ARCS practitioners do NOT engage in inappropriately or excessively intimate physical contact with clients or potential clients, such as cradling or caressing.
ARCS practitioners who engage in appropriate physical contact with clients or potential clients (such as a handshake, an encouraging pat or a reassuring hug) are responsible to ensure that such contact is governed by clearly communicated, mutually acceptable and culturally sensitive boundaries.
ARCS practitioners do NOT perpetrate sexual misconduct.
1. ARCS practitioners do NOT sexually harass clients, potential clients, colleagues or others, in any way, including but not limited to sexual overtures, sexual solicitation, sexual advances, sexual innuendo, requests for sexual favors or any other inappropriate verbal, physical or other conduct of a a sexual nature.
2. ARCS practitioners do NOT engage in sexual activities or conduct of any kind, with current clients or former clients, whether seemingly “consensual” or coerced.
Due to the non-reciprocal and fiduciary nature of the practitioner-client relationship, as well as the practitioner's disproportionate authority within such relationship, neither current nor former clients have the ability to consent to intimate contact as would peers in a relationship with an equitable distribution of power.
3. ARCS practitioners do NOT engage in any sexual activities or conduct of any kind, with current or former trainees, students, pupils, mentees or with any other recipients of their consultation.
4. ARCS practitioners do NOT engage in sexual activities or conduct of any kind, with a colleague, when to do so would create a real or potential conflict of interest.
ARCS practitioners engaged in or anticipating engagement in sexual activities or conduct of any kind, with a colleague, should terminate and transfer professional duties to avoid a conflict of interest, as necessary.
5. ARCS practitioners do NOT engage in sexual activities or conduct of any kind, with relatives or close friends of a client, if such interaction in any way risks the exploitation, traumatization or endangerment of the client.
(a) In the event that an ARCS practitioner does engage in sexual activities or conduct of any kind, with relatives or close friends of a client, they should do so with client consent.
(b) In the event that an ARCS practitioner does engage in sexual activities or conduct of any kind, with relatives or close friends of a client, they should immediately terminate the practitioner-client relationship, with proper referral of the client to comparable services.
6. ARCS practitioners do NOT provide addiction-recovery coaching services to persons with whom they are or have formerly engaged in a romantic, sexual or other close relationship.
In the event that an ARCS practitioner concretely determines or even merely suspects that they may be in jeopardy of or involved in any form of unethical conduct, they must IMMEDIATELY take the following measures:
1. contact their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor, immediately.
2. take IMMEDIATE preventative and/or remedial actions, including but not limited to the following:
(a) adjustments in workload
(b) partial, full, temporary or permanent transfer of clients, with proper referral and transfer
(c) termination of coaching-client relationship, with proper referral and transfer of client
(d) termination of or sabbatical from practice
(e) forthright disclosure of credentials, certifications and qualifications
(f) additional training
(g) any additional actions required to protect clients and others
3. If the ARCS practitioner fails to comply with all prescribed measures, they risk stringent remedial action being enforced upon them by all appropriate professional organizations and regulatory bodies, including but not limited to The NBARP, ARCS and all relevant national, state, local, public and private entities.
In the event that an ARCS practitioner concretely determines or even merely suspects that a colleague may be in jeopardy of or involved in any form of unethical conduct, they must IMMEDIATELY take the following measures:
1. contact their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor, immediately.
2. work intensively with their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor, to assess accurately and intervene effectively.
3. Work in conjunction with their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor and any other qualified professionals to encourage and assist the colleague to take urgent preventative and/or remedial actions, including but not limited to the following:
(a) adjustments in workload
(b) partial, full, temporary or permanent transfer of clients, with proper referral
(c) termination of coaching-client relationship, with proper referral and transfer of client
(d) termination of or sabbatical from practice
(e) forthright disclosure of credentials, certifications and qualifications
(f) additional training
(g) any additional actions required to protect clients and others
5. If the colleague fails to comply with all prescribed measures, the ARCS practitioner and their Designated Professional Advisor and/or any other practitioner who is qualified to be a Designated Professional Advisor and any other qualified professionals should immediately notify all appropriate professional organizations and regulatory bodies, including but not limited to The NBARP, ARCS and all relevant national, state, local, public and private entities.
ARCS practitioners are solely, fully and legally responsible to immediately terminate the practitioner-client relationship and to promptly facilitate the referral and transfer of such client to a comparable service provider, if at any time or for any reason, the practitioner concretely determines or even merely suspects that they may be in any way incapable of fully adhering to the professional and ethical standards set forth in this code.
This Professional Practice Code cannot guarantee ethical behavior. ARCS practitioners' ethical conduct should naturally extend from their personal values and their desire to be of maximum service to their clients.
ARCS practitioners should maintain constant awareness of and allegiance to the ARCS mission, always acting to discourage, prevent and correct unethical behavior. They should be well versed in the guidelines, requirements and protocols for both assessing and addressing ethical complaints and violations in their respective practice jurisdictions, including but not limited to those also established by professional organizations, regulatory bodies and, herein, by The NBARP and ARCS.
ARCS practitioners and, more specifically, CARCs are independently operating entities and are solely, fully and legally responsible to follow the ethical and other practice guidelines, requirements and protocols in their respective practice jurisdictions, including but not limited to those also established by professional organizations, regulatory bodies and, herein, by The NBARP and ARCS.
The NBARP and ARCS applaud and support ARCS practitioners who seek help if in crisis, thereby responsibly preventing professional, ethical or other violations.
The NBARP and ARCS offer financial compensation for any reports of unethical, unauthorized, unqualified, disrupted, compromised or otherwise incompetent practice that lead to criminal or civil conviction.
Report concerns about unethical, unauthorized, unqualified, disrupted, compromised or otherwise incompetent practice, at one or both of the following:
legaldepartment@arcstofreedom.com
certificationreviewboard@nbarp.org
Footnotes
[1] "ARCS practitioner" and/or "ARCS practitioners" is a term utilized within this code to refer to any and all CARCs, ARCS coaches, ARCS administrators, ARCS professors, ARCS trainers and ARCS students, in their collective entirety.
[2] NBARP Certification Board Publication 14.1: A Designated Professional Advisor is defined as an NBARP-Certified Professor or a Masters-Level Counselor.
NBARP Certification Board Publication 14.2: All CARCs are required to choose and confer weekly with a Designated Professional Advisor.
[3] The NBARP utilizes the National Association of Social Workers (NASW) Code of Ethics as a "frame of reference" for this Professional Practice Code (NASW Code of Ethics, Purpose of the NASW Code of Ethics, page 3).
[4] http://Merriam-webster.com/dictionary/fiduciary
http://dictionary.reference.com/browse/fiduciary
http://dictionary.law.com/Default.aspx?selected=745
http://legal-dictionary.thefreedictionary.com/fiduciary
This version of the NBARP Professional Practice Code has been specifically adapted for use by ARCS Students and Clients.
LAST REVISED: December 03, 2018
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